Optiv + ClearShark

• Management and oversight of a workgroup/function with a responsibility to develop team members to perform at a higher level by giving opportunities, providing timely continuous feedback, and communicating expectations. • Ensure testing, analysis and/or approach methodologies for all relevant service offerings are documented, updated and enforceable across the consultants within the group. • Provide preliminary and comprehensive review of project deliverables to ensure content is appropriate and address the requirements of the project as defined in the statement of work and as desired by the customer. • Responsible for initial deliverable review and collaboration with the consultants on the project and then enables the QA review process before delivering the project to the customer contacts. • As both a leader/mentor and as a billable resource – participate in customer engagements to ensure standards for technical execution are being adhered to and less seasoned consultants are being groomed for success within their role. • While Engineering Managers do recognize revenue on billable engagements, the focus of customer billable activities should be delivered. • Remote consultant coaching/training during engagements. • Engagement Initiation (Kick-off calls, onsite presentations, first day of onsite work for meet & greet, etc.) • Engagement Close Out (preliminary out-brief, deliverable review, formal presentations, etc.) • Ensure resources leveraged by the consultants are current and accurate. • Create, build and execute systematic delivery methodologies that drive consistent client satisfaction and support the overall Services organization. • Work with the Services Operations team to review staffing assignments and assist in staffing decisions for engagements. • Work with consultants being staffed on projects to ensure they have adequate resources and engagement delivery plans in place to execute the required scope successfully. • Review daily status reports (whether manual or through automated portal) for engagements occurring within their group for technical quality and work directly with consultants if improvements or modifications are needed. • Participate in client kickoff and out-brief calls when required (non-principal resources executing) and help consultants to craft appropriate materials for those meetings/presentations. • Ensure that engineers are working with the account team and practice SA’s regarding identified customer opportunities during the engagement. • Track consultant opportunity identification performance on each engagement and provide coaching (where appropriate) to improve performance. • Work with consultants to ensure staffing decisions take their goals and desires into account, pair up resources as required and provide support and mentorship throughout an engagement as required or when there is a skills gap. • Work with consultants on annual training goals and planning to enhance the skill set required for their role. • Work with consultants to develop research or training plans that are necessary for pre-engagement skill building and keep track of the pending project funnel to understand where gaps may exist.

• Maintain and organize a repository of proposal materials and templates for efficiency. • Responsible for managing all documents related to the proposal. • Ensure that all documentation is correctly formatted, named, and stored in line with the company’s proposal management system or requirements. • Coordinate team meetings, ensure key milestones are met, and manage timelines to prevent delays. • Tracking deadlines, scheduling proposal reviews, and facilitating team communication to keep everyone on the same page. • Ensure that the proposals meet the requirements set forth in the Request for Proposal (RFP) or solicitation. • Responsible for ensuring compliance with internal policies and procedures during proposal development. • Acting as a central point of contact for all team members involved in the proposal process and facilitates clear and effective communication between various departments. • Liaising with clients, subcontractors, and internal stakeholders to gather required information and ensure alignment throughout the proposal’s development. • Collaborate with cross-functional teams to gather information and inputs necessary for proposal preparation. • Participate in proposal review meetings and contribute to feedback sessions for continuous improvement. • Support the proposal submission process, ensuring deadlines are met and documents are accurately submitted. • Track the receipt of the submission and ensure confirmation is received from the client or recipient. • Plays a supporting role to the Proposal Manager and proposal writers by handling administrative tasks, allowing the writers to focus on crafting the narrative and technical aspects of the proposal. • Assist in drafting, formatting, and editing proposal documents to ensure clarity and compliance with customer requirements. • Conduct research of potential customers and industry trends to inform proposal strategies. • Utilizing bid boards and tools to help identify proposals and capture opportunities. • Performs other duties as assigned. • Complies with all policies and standards.

• Manage the entire contract lifecycle from initiation to closure, including negotiation and execution. • Review, process, and track customer contracts, purchase orders (POs), and vendor agreements in the company ERP system. • Collaborate with sales and purchasing teams to verify contract terms, pricing, and compliance before quoting customers and/or placing orders with vendors. • Maintain organized records of contracts, including physical and digital files, and ensuring accuracy and audit readiness. • Monitor and manage software subscription renewals and hardware maintenance contracts, ensuring timely, accurate, and proactive renewals to avoid service interruptions. • Act as a liaison between sales, legal, and finance departments regarding contract status and deliverables. • Assist with reporting on contract metrics, including renewals, revenue, and active contract volume. • Serve as the deputy contracts manager for SEWP, ITES-SW2 DoD ESI Agreements, and GSA MAS.

• Focus on selling Optiv security services and security technology solutions to key strategic accounts. • Own and coordinate all aspects of the sales cycle within assigned accounts. • Lead a cross-functional team to execute a multi-year strategic account management plan. • Collaborate with client leadership to build a security strategy. • Establish a trusted relationship with the client to position Optiv as their primary security solution partner and provider. • Meet with clients to document their business, technology, and security goals. • Review goals and progress with clients quarterly, engaging executives as necessary.