Clasp

• Develop and own the long-term strategy, roadmap, and operating model for the Clasp University Network. • Define partner segmentation, partnership models, success metrics, and renewal strategies. • Lead and coach School Outreach Leads responsible for prospecting, outreach campaigns, and meeting generation. • Establish team goals, performance standards, and enablement programs to improve outreach effectiveness. • Build and manage a portfolio of strategic university and healthcare training program partnerships. • Create deeper, multi-threaded institutional relationships across faculty, program leadership, career services, and student organizations. • Launch and scale application-driving partnership programs, including information sessions, ambassador programs, webinars, office hours, and faculty toolkits. • Develop repeatable partnership playbooks, programming runbooks, templates, and enablement materials. • Monitor partnership performance, application conversion metrics, and leading indicators to drive continuous improvement. • Conduct ongoing partner and student discovery through interviews, focus groups, and surveys to inform strategy and product development. • Partner closely with Marketing, Product, Operations, Talent Ecosystem, and Partner Success teams to execute programs and scale the network. • Identify resource gaps and advocate for the tools, reporting, content, and operational support needed to grow the network effectively.

• Build and maintain features across the Clasp Finance platform — including loan origination workflows, school-facing administrative tools, and servicing and collections functionality — with increasing independence. • Write clean, tested Python and TypeScript/JavaScript code — you'll be expected to write unit tests as a matter of course, not as an afterthought. • Contribute to data pipeline work: writing reliable ETL jobs, building observable data flows, and being a first line of defense for data quality issues. • Use AI-assisted development tools (Cursor, Copilot, Claude, etc.) as a genuine force multiplier — generating tests, accelerating refactors, and scaling your effective output. • Participate actively in code reviews, design discussions, and sprint planning — you're expected to ask questions, express opinions and express them clearly. • Learn and apply consumer lending regulatory context (TILA, ECOA, fair lending, state licensing) with support from senior engineers — treating compliance as an engineering constraint, not a legal department problem. • Write documentation and ask good questions — two of the most underrated skills in engineering.

• Design, build, and maintain features across the loan origination platform • Build and maintain internal operational tooling for the Clasp Finance team • Participate in architecture decisions, code reviews, and technical design discussions • Apply AI-assisted development techniques to scale impact and ship higher-quality software • Collaborate with compliance and legal to implement regulatory requirements • Develop and instrument data pipelines alongside the data team • Engage occasionally with school and university technical stakeholders • Contribute to a culture of continuous learning, high standards, and direct, low-ego feedback

• Drive the site strategy to deliver large-scale inbound growth and exceptional experiences for organic inbound traffic, agentic LLM interactions and channel partnerships • Own a strong POV on how the site should be structured to best serve our multiple audiences • Own the site roadmap and prioritize ruthlessly given resource constraints • Make and defend recommendations on CMS tooling (we're on Sanity today but open to change) • Own SEO and GEO end-to-end: technical health, content strategy, agentic optimization, keyword targeting across B2B and D2C audiences • Build and optimize conversion paths for each audience — employer pipeline, university inquiries, student acquisition • Instrument the site properly: analytics, tracking, attribution; make sure we know what's working • Own the publishing workflow — from brief to live — working with internal stakeholders and external contractors (copywriters, designers, developers) as needed • Collaborate with peers to integrate dynamic content into the website from internal and external sources of truth • Ensure the site reflects Clasp's brand with consistency and quality across every page • Keep content current across a fast-moving policy and product landscape • Manage external contractors and agency relationships as needed • Be the internal point of contact for anything touching the website — eng, marketing, sales, leadership • In collaboration with engineering and information security maintain the reliability and secure operations of the website

• Own End-to-End Design for Clasp Talent • Design Across Four Personas • Evolve the Design System • Make Complex Workflows Feel Simple • Prototype and Validate • Get Close to Users • Partner with Marketing • Elevate the Visual Craft • Infuse Delight and Personality • Leverage AI Workflows

• Own the Candidate Funnel: Drive activation, conversion, and retention across the entire applicant journey. • Own the Employer Platform: Own the platform experience that healthcare employers use to source, screen, and place candidates. • Build the Network Effect: Identify and ship the features that make each new student more likely to fulfill a commitment to an open role. • Deeply Understand Your Users: Spend real time with healthcare students and the recruiters who hire them. • Partner with Marketing: Work closely with student marketing on top-of-funnel performance. • Collaborate with Partner Success: Work closely with partner success to understand how employers actually use the platform. • Run a Disciplined Experimentation Program: Help mature the testing, instrumentation, and analysis practices. • Champion the Candidate Experience: Represent the candidate's voice in every product decision.

• Own the Clasp Finance Roadmap: Set and drive the product strategy for Clasp Finance • Engage Schools as Customers: Work directly with financial aid offices, bursars, treasury teams, and IT leaders at colleges • Own the Borrower Experience: Design application flows, underwriting decisioning experiences, disclosures, co-signer flows, identity verification, and funding processes. • Establish Servicing Oversight Tooling: Define the monitoring, reconciliation, and reporting tools • Partner with Compliance and Legal: Treat regulatory requirements as a design constraint from the outset.

• Own the Clasp Finance P&L end-to-end — revenue, margin, and cost structure • Lead forecasting, budgeting, and KPI-setting in partnership with finance • Build and maintain the operating metrics framework the team uses to run the business day-to-day • Identify and close performance gaps before they become problems • Directly manage the Managers & Directors overseeing: Growth, Originations, Servicing & Collections, Implementations, and Credit • Maintain a dotted-line relationship with: Director of Product, Director of Engineering, and Chief Compliance Officer dedicated to the Clasp Finance business line • Set clear expectations, develop your team, and make the hard calls when needed • Be a meaningful presence with university partners — not a back-office operator • Support sales and business development on high-stakes deals and renewals • Own the relationship with key institutional partners alongside the growth team • Represent Clasp Finance externally with credibility and specificity • Serve as the senior judgment layer on decisions that span product, ops, and compliance — especially where those domains create tension • Maintain a strong understanding of the regulatory environment governing student lending • Ensure the servicing and collections function runs at a standard that protects borrowers and the business.

• Execute daily outbound outreach to schools and programs (calls, email sequences, follow-ups) to build new distribution partnerships • Conduct one-on-one calls with school administrators, program directors, and career services contacts per week • Create plans with schools to share Clasp opportunities with their students and follow through to confirmed distribution • Execute campus visits, career fairs and virtual lunch & learns • Secure testimonials per quarter from satisfied partner institutions • Follow up with students from partner schools who have visited the Clasp page but not yet submitted an application • Develop and refine outreach language and cadences to maximize application completion rates • Maintain accurate records of all school and student interactions in CRM, tracking commitment status and distribution evidence • Partner with Marketing to develop role-based assets (landing pages, co-branded materials, social graphics) that improve school distribution and student conversion • Report on outreach activity, pipeline health, and application volume on a regular basis • Research leads and programs to ensure we’re reaching all the relevant contacts

• Build, QA, and deliver marketing emails in HTML/HubSpot for partners, associations, and Clasp audiences. • Manage nurture and reminder sends for event registrants. • Coordinate creation, partner review, launch, and measurement for paid campaigns across platforms. • Produce and ship event collateral (one-pagers, postcards, flyers, signage). • Implement minor-to-moderate website updates to partner/program landing pages. • Create and maintain reusable Canva templates and adapt assets for different roles/audiences. • Partner closely with Partner Success to route assets for partner approval, meet external deadlines, and keep stakeholders informed of status and next steps.