CLAIMS MANAGEMENT RESOURCES INC

Role Description The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers. On a Typical Day, You'll: - Utilize Beyond platform to cross reference insurance information on repeat damagers. - Analyze work activity to determine identity of General Contractors. - Request Certificates of Insurance from General Contractors and other damagers. - File Insurance claims. - Send subrogation documents. - Enter insurance information and determine appropriate claim codes into Beyond platform. - Assist supervisor and team members as requested. Qualifications - Basic knowledge of Microsoft Office Suite. - Skillful internet searcher. - Ability to effectively communicate with damagers, insurance company representatives, and other employees in a professional and courteous manner. - Ability to work independently with minimal supervision. - Excellent analytical and processing skills. - Accurate data review and data entry skills. - Organized, thorough, and detail oriented. Requirements - Position requires sitting at a desk and working on a computer for extended periods. - Communicate clearly and accurately. - Listening skills. Benefits - Bonus Structure: - 1st-15th of the month: - Level 1 $725K = $125 - Level 2 $800K = $175 - Level 3 $900K = $240 - 16th-End of the month: - Level 1 $1.6M = $125 - Level 2 $1.7M = $175 - Level 3 $1.8M = $240 Company Description We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. - Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. - We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. - We believe in a healthy work-life balance.

Role Description We’re looking for someone comfortable receiving inbound calls who can positively interact with our customers. As a First Notice of Loss (FNOL) Representative I, we expect you to provide quality inbound communication services while recording First Notice of Loss (FNOL) claims. These FNOL claims are used to report damage to our client’s property. Qualifications - Accept inbound calls from engineers, technicians, and other field operators reporting FNOL - Communicate effectively while entering data accurately into a customized database - Report underground damage to locate companies when applicable - Provide outstanding service to customer representatives - Analyze photos and map the correct location Requirements - Ability to type a minimum of 55 wpm, error free; a typing test will be required - Fully competent with Microsoft Excel, Word, Outlook, PDFs, and internet searches - Advanced phone and verbal communication skills - Active listening skills - Excellent written communication skills - Excellent reading skills; must be able to read and follow a script - Must be able to analyze and interpret photos to determine damage - Must establish an appropriate work environment within their home for work purposes; CMR provides the necessary computer equipment Benefits - Paid time off (PTO is accrued at a rate of 5 hours per pay period, equal to 3 weeks your first full year) - CMR pays $50/month towards your internet service cost - CMR is a 4-year running winner of The Oklahoman Top Workplaces! - Pre-employment drug screenings and criminal background checks are mandatory - CMR offers a full menu of benefits including a matched 401k - CMR is an Equal Opportunity Employer

Role Description The Property Insurance Claims Adjuster is responsible for recovering payments for damage claims involving utility company equipment and facilities in a call center environment. The role involves interacting with: - Business owners - Contractors - Insurance companies - Utility company field technicians You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance concepts, providing in-depth training on property damage and establishing liability so you can confidently and independently recover claims. Determine how much money you want to make by utilizing our commission and bonus system, which are given out based on the level of fees you recover. Earn between $600 and $2000 in bonuses, plus commission! Bonuses are paid out each month. Qualifications - High School Diploma or equivalent - Excellent computer skills, familiar with Outlook, Teams, Word, and Excel - Negotiating skills experience - Excellent verbal and written communication skills - Excellent attendance record - Must have a high-speed internet connection available in your home - Bilingual in English and Spanish not required but a plus! Requirements - Insurance Adjuster License (must obtain license within 4 months of moving into position) Benefits - Obtain your adjuster’s license on our dime, including: - 3-day prep class - Time off to take the test - Career growth and learning opportunities - Tiered bonus system based on team accomplishments - Full menu of benefits including a matched 401k - Consistent scheduling including nights and weekends off - Paid time off as well as paid holidays - CMR pays $50/month towards your internet service costs - Christmas bonus - CMR is a 2024 The Oklahoman Top Workplaces winner!

Job DetailsLevel: EntryJob Location: Remote Non-Local - OKLAHOMA CITY, OK 73102Position Type: Full TimeEducation Level: High SchoolSalary Range: $15.00 - $11.54 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Telecommunications Lucrative Compensation Plan! Base of $15 per hour to start, PLUS monthly bonuses! Do you thrive in a competitive environment? Would you describe yourself as a go-getter? Determine how much you can make while investigating and resolving claims. Get your career started, no college degree required! Who We Are We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. Who We’re Looking For We are looking for someone comfortable working from home who can positively interact with homeowners, business owners, contractors, insurance companies, and utility company field technicians over the phone. We need a “get it done”, high-energy, professional approach to recover claims effectively. The Insurance Claims Adjuster is responsible for recovering payments for damage claims involving motor vehicles in remote, work-from-home environment. The claims adjuster interacts with homeowners, business owners, contractors, insurance companies, and utility company field technicians. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and establishing liability so you can confidently and independently recover claims. Be The Captain of Your Own Destiny Determine how much money you want to make by earning bonuses based on the level of fees you recover. Earn between $1,000 and $5,500 in bonuses! Bonuses are paid out each month. Bonuses: $65,000 total fees = $1,000 $75,000 total fees = $1,200 $85,000 total fees = $1,400 $95,000 total fees = $1,800 $100,000 total fees = $2,000 $115,000 total fees = $2,500 $125,000 total fees = $3,500 $140,000 total fees = $4,000 $150,000 total fees = $5,000 Base Pay: First 30 days: $15.00/hour 30 – 60 days: $13.00/hour 60 days and beyond: $11.54/hour Stuff You Should Know Department hours are 7am - 4pm, Monday thru Friday This position is fully remote On a Typical Day, You'll Investigate claims issues and provide information to damagers and utility company field technicians Negotiate settlements with damagers and insurance companies as applicable Review claim information and request/research additional reference material to complete the claim record File subrogation packages with insurance companies Dispute resolution and response to damager objections Enter data into customized claims systems Tracks fees, closed and open claims, and other claims information Additional Information Teamwork Makes the Dream Work Your success is our success. We stress the group’s success because we are all working towards a common goal – resolving as many claims as possible to benefit both ourselves and our customers. With lots of room for career advancement and growth, we are always looking to move our employees up to bigger roles within the company. Requirements Insurance Adjuster License (must obtain license within 4 months of moving into position) Excellent computer skills, must be familiar with using Outlook, Teams, Word and Excel Negotiating skills experience Excellent verbal and written communication skills Excellent attendance record High School Diploma or equivalent Must have a high-speed internet connection available in your home Bilingual in English and Spanish a plus! Okay, But What Are the Perks Obtain your adjuster’s license on our dime, including: 3-day prep class Time off to take the test Career growth and learning opportunities Tiered bonus system based on team accomplishments Full menu of benefits including a matched 401k Consistent scheduling including nights and weekends off Paid time off as well as paid holidays CMR pays $50/month towards your internet service costs Christmas bonus CMR is a 2024 The Oklahoman Top Workplaces winner! Pre-employment drug screenings and criminal background checks are mandatory CMR is an Equal Opportunity Employer

Job DetailsLevel: EntryPosition Type: Full TimeEducation Level: High SchoolSalary Range: $12.00 - $12.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalWho We Are We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. Who We’re Looking For We’re looking for someone who can positively interact with our customers as well as other employees. As a Police Reports Specialist, we expect you to process utility property and damage claims in accordance with CMR's established guidelines and procedures. On a Typical Day, You'll Review, select, and process auto accident police reports associated with damage claims. Verify claims information. Respond to claims adjustor requests for information. Record claim information via data entry into CMR’s customized software applications. Communicate with others in a courteous and professional manner. QualificationsRequired Skills Good written and verbal communication skills. Basic knowledge of Microsoft Excel, Word, and Outlook Accurate data entry Detail oriented Excellent data review and processing skills. Excellent interpersonal skills Strong analytical skills Education and Experience Requirements High school diploma or equivalent required 1-2 years of clerical or data entry experience is required Okay, But What are the Perks Paid time off as well as paid holidays Paid company half days when we reach our goals throughout the previous month Christmas bonus CMR pays $50/month towards your internet service costs Comprehensive menu of benefits, including medical, dental, and vision insurance Matched 401K plan CMR is a 3-year winner for The Oklahoman Top Workplaces! Tiered Support Bonus System The following bonus structure is based on total fees generated across CMR during the month. Bonuses are paid per pay period on the paycheck following the period in which it is earned. This is additional money earned for doing your job! Level 1 = $105 Level 2 = $150 Level 3 = $205 Pre-employment drug screening and criminal background checks are mandatory CMR is an Equal Opportunity Employer

Job DetailsLevel: EntryPosition Type: Full TimeEducation Level: High SchoolSalary Range: $12.00 - $13.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Insurance Who We Are We are in the business of subrogation – companies trust us to recover payments on damage claims so that the party responsible is the one paying for the damage that was caused. We strive to provide excellent customer service to both our customers and the other parties involved in a claim. In short, we help our customers focus on theirs. Our business is driven by our Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. Who We're Looking For We're looking for someone comfortable working from home who can positively interact with damagers over the phone. We need a true team players who wants to make a meaningful contribution to their team and to our company. The Insurance Filing Specialist is responsible for locating and reporting insurance information via claims analysis and interactions with damagers. On a Typical Day, You'll Take inbound calls for IFF and route caller to correct team member Utilize Beyond to cross reference insurance information on repeat damagers Enter/update insurance information into Beyond Extensive phone usage to file claims Determine appropriate claim codes to update Beyond Assist supervisor and team members as requested Bonus Structure 1st- 15th of the month Level 1 $515K = $105 Level 2 $600K = $150 Level 3 $685K = $205 16th- End of the month Level 1 $1.275M = $105 Level 2 $1.350M = $150 Level 3 $1.425M = $205Qualifications Requirements Extensive phone skills Basic knowledge of Microsoft Excel Intermediate knowledge of Microsoft Outlook and Microsoft Word Thorough and detail orientated Ability to work independently with minimal supervision Accurate data entry Excellence attendance Punctuality Education and Experience Guidelines: High school diploma or equivalent required 1 year + of insurance experience is preferred, but not mandatory Okay, But What Are the Perks Full menu of benefits including matched 401K Tiered bonus system based on team accomplishments Paid time off as well as paid holidays CMR pays $50/month towards your internet service costs Christmas bonus CMR is a 2023 The Oklahoman Top Workplaces winner! Pre-employment drug screening and criminal background checks are mandatory CMR is an Equal Opportunity Employer

Job DetailsLevel: EntryPosition Type: Full TimeEducation Level: High SchoolSalary Range: $15.50 - $12.50 Base+Commission/monthTravel Percentage: NoneJob Shift: DayJob Category: InsuranceAre you interested in working for a company that not only “talks the talk” but “walks the walk”? Lucrative Compensation Plan! Base of $15.50 per hour, PLUS monthly bonus! NO INSURANCE ADJUSTING EXPERIENCE REQUIRED! Just a drive to make a great income and grow with a local company! We’ll teach you everything you need to know! Do you thrive in a competitive environment? Would you describe yourself as a go-getter? Determine how much you can make while investigating and resolving claims. Get your career started, no college degree required! Here at CMR, we seek to put our employees first and we have been designated as a Top Workplace by The Oklahoman the last 4 years! Who We Are We are a third-party subrogation firm – we have a little over 200 dedicated team members who help us recover damage claims for our clients, utility companies. We strive to provide excellent customer service to both our customers and other parties involved in a claim. Our business is driven by Core Four principles: Process, Results, Culture, and Experience. Our dedication to practicing these has enabled our current and future success. We’re passionate about throwing company events that bring us together and celebrate each other’s achievements. We’re also big on taking time out to give back to the community and host several volunteer events throughout the year. We believe in a healthy work-life balance. Join our team and thrive in an environment that values both efficiency and effective processes as well as a casual, comfortable atmosphere. Who We’re Looking For We’re looking for someone who can positively interact with our customers as well as other employees. The Drop Claims Adjuster is responsible for recovering payments for damage claims involving utility company equipment and facilities in a call center environment. The claims adjuster interacts with homeowners, business owners, contractors, insurance companies, and utility company field technicians. On-going training and opportunity to obtain insurance adjuster licensure is provided. On a Typical Day, You'll Investigate claims issues and provide information to damagers including, but not limited to, homeowners and contractors. Negotiate settlements with damagers and insurance companies as applicable. Review claim information and request/research additional reference material to complete the claim record. Determine damager liability by obtaining and reviewing evidence which includes, but is not limited to, physical location information, photographs, reports, locate tickets, permit records, internet research and contact with damagers. Dispute resolution and responds to damager objections. Provide detailed data entry into customized claims systems. Track fees, close and open claims, and other claims information. Skip tracing as necessary; utilizing internet resources. Skills and CompetenciesRequired Skills Excellent attendance and punctuality Accurate data review and data entry skills Time management and ability to prioritize work Organized, thorough and detail-oriented Basic to Intermediate knowledge of Microsoft Office Suite Ability to work independently with minimal supervision High-speed internet service required Education and Experience Requirements High School diploma or equivalent 0-2 years of clerical and/or data input experience Fluent in both English and Spanish Be The Captain of Your Own Destiny Determine how much money you want to make by utilizing our bonus system, which are given out based on the level of fees you recover. Note that each bonus level has a specific numerical amount attached to it based on department. Bonuses are paid out each month. Base Pay: First 90 days: $15.50/hour + bonus 90 days and beyond: $12.50/hour + bonus Bonuses: $9,000 total fees = $500 $11,500 total fees = $1,150 $13,000 total fees = $1,650 $14,500 total fees = $2,250 $16,000 total fees = $3,000 Stuff You Should Know: Department hours are 7am - 4pm, Monday thru Friday This position is fully remote Okay, But What are the Perks Obtain your adjuster’s license on our dime, including: 3-day prep class Time off to take the test Paid time off as well as paid holidays Paid company half days when we reach our goals throughout the previous month CMR pays $50/month towards your internet service costs Comprehensive menu of benefits, including medical, dental, and vision insurance Matched 401K plan CMR is a 4-year Top Workplaces winner with The Oklahoman! Pre-employment drug screening and criminal background checks are mandatory CMR is an Equal Opportunity Employer

Role Description The Property Insurance Claims Adjuster is responsible for recovering payments for damage claims involving utility company equipment and facilities in a call center environment. The role requires interaction with business owners, contractors, insurance companies, and utility company field technicians. - Investigate claims issues and provide information to damagers and utility company field technicians. - Negotiate settlements with damagers and insurance companies as applicable. - Apply information and techniques provided via CMR adjuster training curriculum (i.e., insurance basics, principles/theories of liability and negotiation strategies). - Review claim information and request/research additional reference material to complete the claim record. - Determine damage liability by obtaining and reviewing evidence which includes, but is not limited to, physical location information, photographs, reports, locate tickets, permit records, internet research, and contact with damages. - Dispute resolution and respond to damage objections. - Enter data into our customized claims systems. - Track fees, closed and open claims, and other claims information. - Skip tracing as necessary utilizing internet resources. Qualifications - High School Diploma or equivalent. - Excellent computer skills, must be familiar with using Outlook, Teams, Word, and Excel. - Negotiating skills experience. - Excellent verbal and written communication skills. - Excellent attendance record. - Must have a high-speed internet connection available in your home. - Bilingual in English and Spanish not required but a plus! Requirements - Insurance Adjuster License (must obtain license within 4 months of moving into position). Benefits - Obtain your adjuster’s license on our dime, including a 3-day prep class and time off to take the test. - Career growth and learning opportunities. - Tiered bonus system based on team accomplishments. - Full menu of benefits including a matched 401k. - Consistent scheduling including nights and weekends off. - Paid time off as well as paid holidays. - CMR pays $50/month towards your internet service costs. - Christmas bonus. - CMR is a 2024 The Oklahoman Top Workplaces winner!