Chesapeake Utilities Corporation

Role Description The energy logistics intern would help with the completion and overhaul of our natural gas supply files. - Will assist on creating simpler templates, quicker functions, and less manual processes in order to conserve time during our day-to-day processes. - Forecasting, billing, filing consolidation. Qualifications - Pursuing a degree with interest in Math, Accounting, Business, Energy Business, Finance. - Looking to explore a career in energy, natural gas. Benefits - Fantastic opportunities for career growth. - Cooperative, supportive and empowered team atmosphere.

• Forecast natural gas demand. • Develop and manage supply & storage procurement strategies. • Suggest changes to the Sarbanes-Oxley (SOX) control narratives as needed to address new control deficiencies. • Prepare work papers, produce documents, and reports for regulatory filings, rate cases and other reporting obligations. • Evaluate capacity holdings. • Invoice reconciliations. • Investigate data variances and propose solutions. • Communicate with internal and external stakeholders. • Manage 3rd party supply & transportation programs. • Cultivate off-system sales transactions/programs. • Manage the applicable LDC system according to tariff provisions. • Suggest changes to tariff rules to make the organization more streamlined, scalable, or economically competitive. • Assist in strategic planning and long-term commercial opportunities to support business needs. • Champion process improvements and efficiencies. • Additional duties, as assigned.

• Forecast natural gas demand. • Support short-term supply & storage procurement strategies. • Suggest changes to the Sarbanes-Oxley (SOX) control narratives as needed to address control deficiencies. • Prepare work papers, maintain documents, and reports for regulatory filings, rate cases and other reporting obligations. • Evaluate capacity holdings. • Invoice reconciliations. • Investigate data variances and propose solutions. • Communicate with internal and external stakeholders. • Assist team with 3rd party supply & transportation programs. • Cultivate off-system sales transactions/programs. • Manage the applicable LDC system according to tariff provisions. • Suggest changes to tariff rules to make the organization more streamlined, scalable, or economically competitive. • Champion process improvements and efficiencies.

Title: Collections Rep II Location: DE, PA, MD, VA, NC, FL, US Job Description: This position requires knowledge of billing and collection processes and is responsible for processing customer credit inquiries, approving credit terms and evaluating past due customer accounts in an effort to reduce aging receivable balances. To enhance best practices and ensure our customers receive exceptional customer service, this position will establish, implement and monitor credit and collections activities, policies and procedures. Additionally, this position is expected to provide timely and accurate information to internal and external customers, provide administrative support and training to other departments. What you’ll be working on… - Maintain current knowledge of the Fair Credit Reporting Act, Fair Debt Collection Act, Fair Credit Billing Act, and state and federal laws and regulations applying to credit and collection activities - Weekly/Monthly review, analysis to identify customer accounts to be sent to the collection agency - Monitor and analyze accounts receivable reporting to identify and prioritize necessary actions, corrections or communications - Evaluate and execute follow-up if further action is required - Address delinquent accounts in an ethically responsible manner by balancing the customer experience with minimizing loss - Protect confidential information and exercise fairness when dealing with people - Prepare, analyze and distribute daily, weekly and monthly reports that track the effectiveness of the collection process - Document and maintain credit and collections processes and procedures manual - Provide support, assistance and guidance to district offices - Responsible for automated outbound calling process, notifying customers of past due balances and potential disconnection - Process weekly/monthly collection agency and automated calling service payments - Review, monitor and execute on account bad debt write-offs - Partner with collection agency regarding accounts for which legal action will be taken - Negotiate settlements on bankruptcies when applicable and follow through with necessary adjustments and notations on the account - Refer/assist customers to public energy assistance programs when applicable - Drive all collection activities outside the district responsibilities - Promote and demonstrate the importance of understanding customer needs and concerns while maintaining a professional attitude and appearance - Demonstrate appropriate decision making related to deposits, payment arrangements, collections and other billing and/or customer service related issues - Search for and present ideas to improve processes and procedures that maintain accuracy while improving efficiency and production - Participate in process improvement projects and support the team in implementing changes - Perform duties in a self-directed manner - Perform necessary duties in the absence of the manager - Support the goals and objectives of the respective business unit and the Company’s vision and mission - Establish a good working relationship with other Company departments as well as organizations outside of the Company - Perform all other duties as assigned by: - Director of Administration - Act, and state and federal laws and regulations applying to credit and collection activities Who you are... Education: Associates Degree required or 1+ years of work experience Related Experience: - At least two (2) years of credit and collections experience preferred - Experience with, but not limited to, ADDs and Excel is preferred - Knowledge of policies and procedures pertaining to the Company and the propane industry - Excellent written and oral communication skills - Strong organizational, interpersonal, problem solving and time management skills - Must be flexible, detail oriented and have the ability to juggle several job functions simultaneously - Must be a team player with a willingness to assist with special assignments - Requires the ability to adapt to change and learn new technologies, equipment and software upgrades What makes us great At the heart of our Company is a dedication to delivering energy that drives progress. We put people first, work to keep them safe and build trusting relationships. Benefits/what’s in it for you? -Flexible work arrangement -Competitive base salary -Fantastic opportunities for career growth -Cooperative, supportive and empowered team atmosphere -Annual bonus and salary increase opportunities -Endless wellness initiatives and community events -Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! -Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, disability or veteran status, among other factors.

Design, build, and maintain SCADA systems while ensuring compliance with regulations. Troubleshoot devices, update software, and collaborate with various departments to enhance system reliability and operational efficiency.

Oversee GIS team operations, ensuring accurate mapping and records data, establishing standards and procedures, and managing GIS projects to support safe energy delivery while fostering a positive work culture and team development.

Oversee GIS team operations, ensuring accurate mapping data and compliance with regulatory standards. Lead process improvements and provide technical guidance while fostering a positive work culture for team engagement and retention.

Career Opportunity Director, Rates and Revenues Location: Hybrid based within DE, Yulee, FL or West Palm Beach, FL with periodic travel as needed What makes us great… At the heart of our Company is a dedication to delivering energy that drives progress.  We put people first, work to keep them safe and build trusting relationships. Your role in our success: This position is responsible for managing the rate mechanisms and cost of service through which the company recovers costs, sets customer prices, and ensures regulatory compliance. This role will oversee developing and implementing cost recovery mechanisms and regulatory strategy initiatives. Responsibilities also include proposing solutions to key business issues, when necessary, and making oral and written testimony and support to federal and state regulatory agencies. This position will oversee and develop team members under his/her direction. What you'll be working on: Rate Strategy Design: Develop and implement rate-making strategies (general rate cases, formula rates, infrastructure riders) that align with the company, regulatory and customer needs. Revenue Requirements Modeling: Determine the necessary revenue needed to cover costs and earn a fair return, including conducting cost-of-service studies. Who you are: Bachelor of Science in finance, accounting, economics, business or other related field High organization skills Ten (10) years of experience in utility finance, rate design or regulatory strategy with a minimum of five (5) years in a leadership role Expert proficiency in financial modeling and data analysis Advanced skills in MS Excel, proficiency in MS Word, and PowerPoint Excellent verbal and written communication skills Ability to develop and maintain strong relationships Excellent leadership and team management abilities with the capacity to motivate and guide a team to deliver results Regular Driver’s License Benefits/what’s in it for you? Flexible work arrangement Competitive base salary Fantastic opportunities for career growth Cooperative, supportive and empowered team atmosphere Annual bonus and salary increase opportunities Monthly recognition events Endless wellness initiatives and community events Robust and customizable benefit packages-choose what works best with your life. Options include generous 401k, medical, dental and life insurance, tuition reimbursement, compensated volunteer hours and MORE! Paid time off, holidays and a separate bank of sick time! Chesapeake Utilities Corporation is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability that need assistance applying for a position may email careers@chpk.com Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.