Charterhouse Group

The **Channel Business Development Manager (BDM)** is responsible for acquiring, developing, managing and growing relationships with Charterhouse’s channel partners. This role focuses on driving revenue through effective partner engagement, enablement, and joint go-to-market activities. The ideal candidate is commercially astute, highly proactive, and experienced in the Unified Communications, networking, or cybersecurity sectors. **Partner Relationship Management** - Find own and manage a portfolio of strategic channel partners, acting as the primary commercial point of contact. - Build long-term, trusted relationships with all key stakeholders across partner organisations. - Conduct regular business reviews to track performance, pipeline, and strategic alignment. **Revenue Growth & Sales Execution** - Achieve channel sales targets through effective partner management and business development. - Support partners with opportunity identification, qualification, and closure. - Forecast partner revenue and provide accurate reporting to leadership. **Partner Enablement & Development** - Educate partners on Charterhouse’s product portfolio, value proposition, and competitive advantages. - Deliver sales training, onboarding, and ongoing enablement programmes. - Collaborate with the marketing team to create joint campaigns, events and lead-generation initiatives. **Go-to-Market Strategy** - Develop joint business plans with partners, setting clear objectives, KPIs and growth strategies. - Support the creation and execution of co-branded sales materials and propositions. - Identify and recruit new partners aligned with Charterhouse’s overall channel strategy. **Internal Collaboration** - Work closely with Pre-Sales, Marketing, Product and Service Delivery teams to support partner needs. - Provide partner feedback into product development and commercial strategy discussions. - Represent the channel within internal planning and strategy sessions.

The Channel Business Development Manager (BDM) is responsible for acquiring, developing, managing and growing relationships with Charterhouse’s channel partners. This role focuses on driving revenue through effective partner engagement, enablement, and joint go-to-market activities. The ideal candidate is commercially astute, highly proactive, and experienced in the Unified Communications, networking, or cybersecurity sectors. Partner Relationship Management - Find own and manage a portfolio of strategic channel partners, acting as the primary commercial point of contact. - Build long-term, trusted relationships with all key stakeholders across partner organisations. - Conduct regular business reviews to track performance, pipeline, and strategic alignment. Revenue Growth & Sales Execution - Achieve channel sales targets through effective partner management and business development. - Support partners with opportunity identification, qualification, and closure. - Forecast partner revenue and provide accurate reporting to leadership. Partner Enablement & Development - Educate partners on Charterhouse’s product portfolio, value proposition, and competitive advantages. - Deliver sales training, onboarding, and ongoing enablement programmes. - Collaborate with the marketing team to create joint campaigns, events and lead-generation initiatives. Go-to-Market Strategy - Develop joint business plans with partners, setting clear objectives, KPIs and growth strategies. - Support the creation and execution of co-branded sales materials and propositions. - Identify and recruit new partners aligned with Charterhouse’s overall channel strategy. Internal Collaboration - Work closely with Pre-Sales, Marketing, Product and Service Delivery teams to support partner needs. - Provide partner feedback into product development and commercial strategy discussions. - Represent the channel within internal planning and strategy sessions.

• Lead customer consultancy for Microsoft Copilot customer engagements • Engage directly with customers from presales to delivery • Articulate the value of the Copilot ecosystem through envisioning sessions • Identify valuable use cases for AI Agents in customer environments • Implement solutions for measurable improvements • Access to Microsoft as part of the Copilot Jumpstart program • Contribute to strategic direction for Symity across the MS Copilot ecosystem • Author documentation capturing customer requirements and consulting outputs

The role holder will lead customer consultancy for Microsoft Copilot (Microsoft Copilot, Copilot Studio, AI Agents, SharePoint Agents, Microsoft 365) customer engagements. Day to day, they will be expected to engage directly with customers, from the presales stage through to delivery. The role holder will be required to articulate the value of the whole Copilot ecosystem to customers through envisioning sessions and lead business analysis conversations with customers looking to understand and expand their AI opportunity. They will also be able to identify valuable use cases for AI Agents within a customer environment and implement solutions to deliver measurable improvements. The role holder will have the direct access to Microsoft as part of the Copilot Jumpstart program and be at the forefront of product knowledge as a community member.