Change Lending

Role Description - Commitment to and behavior modeling of the Company’s Core Values - Collaborate with business stakeholders, analysts, and IT teams to gather requirements and deliver scalable data solutions that support strategic business initiatives. - Design, develop, and maintain robust data pipelines and ETL processes to ingest, transform, and load data from multiple internal and external sources. - Develop and optimize SQL Server and Snowflake-based data solutions, including database development, performance tuning, and query optimization. - Build and maintain data models and architectures that support analytics, reporting, and operational use cases. - Implement and manage enterprise data warehouse solutions and cloud-based data platforms. - Ensure data quality, consistency, and integrity through validation, monitoring, and automated checks. - Design and implement master data management (MDM) processes to ensure single sources of truth across systems. - Partner with application teams to integrate data systems and support end-to-end system workflows. - Maintain and enforce data governance standards, security policies, and compliance requirements. - Troubleshoot and resolve data-related issues, ensuring high system availability and performance. - Prepare documentation, data dictionaries, technical specifications, and operational procedures. - Serve as a technical expert and mentor to team members on data engineering best practices and technologies. Qualifications - Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience. - 10+ years of experience in data engineering, data warehousing, or database development. - Strong experience with SQL Server, including T-SQL development, indexing, stored procedures, and performance tuning. - Hands-on experience with Snowflake (or other cloud data warehouse platforms), including data modeling and optimization. - Proven expertise in building and managing ETL/ELT pipelines using modern data integration tools. - Strong knowledge of database architecture and design principles, including normalization, dimensional modeling, and scalability. - Experience implementing and maintaining Master Data Management (MDM) solutions and data governance practices. - Understanding data integration patterns, APIs, and real-time/streaming data processing. - Familiarity with cloud environments and distributed data systems. - Knowledge of systems development lifecycle (SDLC) methodologies. - Experience with data quality frameworks, monitoring, and troubleshooting techniques. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, collaborative environment and manage multiple priorities. Benefits - Premium Medical, Dental and Vision Insurance Plans - Company provided Basic Life and Short-Term Disability plans - Competitive salary and equity compensation packages - Voluntary Life Insurance - 401(k) savings plan with matching contributions - Healthcare and Dependent Care Flexible Spending Accounts (FSA)

Role Description The Vice President of Data Management and Mortgage Systems is a strategic technology leader responsible for defining and executing the technology vision for the organization's mortgage platform ecosystem. This role oversees the development, delivery, support, and continuous improvement of mortgage technology solutions across the loan lifecycle, including customer-facing loan point-of-sale (POS) platforms, loan origination systems (LOS), data and analytics platforms, and emerging AI-powered capabilities. The VP of Data Management and Mortgage Systems will lead a team of technology professionals, drive digital transformation initiatives, modernize enterprise data architecture, and partner closely with business stakeholders to enhance operational efficiency, customer experience, regulatory compliance, and organizational growth. This position requires a blend of mortgage industry expertise, technology leadership, data modernization experience, AI innovation, and strong people management capabilities. Qualifications - Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field. - 12+ years of progressive technology leadership experience, including senior leadership roles within mortgage banking, financial services, or fintech organizations. - Deep expertise with mortgage loan origination systems (LOS), loan point-of-sale (POS) platforms, and mortgage operations. - Demonstrated experience leading large-scale technology transformation initiatives. - Proven experience modernizing enterprise data platforms and migrating legacy SQL environments to Snowflake. - Experience implementing cloud-based architectures, data platforms, and enterprise integration solutions. - Experience leading software development, enterprise applications, and technology operations teams. - Strong knowledge of Agile delivery methodologies and modern software engineering practices. - Demonstrated success managing and developing high-performing technical teams. - Excellent executive communication, stakeholder management, and strategic planning skills. Requirements - Define and execute the strategic roadmap for mortgage technology platforms, ensuring alignment with corporate objectives and growth strategies. - Serve as the senior technology leader for mortgage operations, sales, fulfillment, servicing integrations, and customer experience platforms. - Partner with executive leadership, business stakeholders, and vendors to identify opportunities for innovation, automation, and operational excellence. - Establish technology governance, architecture standards, and best practices to ensure scalability, reliability, security, and regulatory compliance. - Develop and manage technology budgets, vendor relationships, contracts, and strategic partnerships. - Lead the ongoing administration, enhancement, and optimization of mortgage loan point-of-sale platforms. - Drive improvements in borrower and loan officer experiences through digital self-service capabilities, workflow automation, and customer journey enhancements. - Partner with sales, operations, compliance, and marketing teams to identify and prioritize POS enhancements. - Ensure seamless integration between POS solutions and downstream mortgage systems. - Oversee release planning, testing, implementation, and production support for all POS-related initiatives. - Lead LOS modernization efforts to improve loan processing efficiency, quality, compliance, and scalability. - Collaborate with mortgage operations and business stakeholders to streamline workflows and automate manual processes. - Oversee integrations with underwriting, pricing, document management, servicing, CRM, compliance, and third-party vendor platforms. - Ensure LOS platforms support regulatory requirements, investor guidelines, and evolving business needs. - Lead the enterprise mortgage data strategy and modernization roadmap. - Drive the transformation of legacy SQL-based data environments into a modern cloud-native data platform leveraging Snowflake. - Establish scalable data architecture, governance frameworks, data quality standards, and metadata management practices. - Oversee data migration initiatives, ensuring minimal business disruption and strong data integrity throughout the transition. - Enable enterprise reporting, business intelligence, advanced analytics, and self-service data capabilities. - Partner with business and data teams to create a single source of truth for mortgage operational, financial, and customer data. - Promote adoption of modern data engineering, ELT/ETL, data observability, and data governance practices. - Define and execute the enterprise strategy for Agentic AI solutions across mortgage operations and corporate functions. - Identify opportunities to leverage autonomous AI agents to improve productivity, customer experience, decision support, and operational efficiency. - Lead the design, development, and deployment of AI-powered solutions for loan origination, underwriting support, customer engagement, document processing, quality control, compliance monitoring, and employee productivity. - Establish governance, security, risk management, and ethical AI standards for enterprise adoption. - Collaborate with business leaders to prioritize AI use cases and measure business outcomes. - Build a roadmap for integrating generative AI, intelligent workflow automation, machine learning, and agent-based systems into core business processes. - Foster a culture of innovation and experimentation while ensuring responsible AI implementation. - Oversee application development, systems integration, platform support, release management, and production operations. - Ensure high availability, performance, security, and scalability of all mortgage technology platforms. - Implement modern software development practices including Agile, DevOps, CI/CD, cloud-native architecture, and platform engineering. - Establish service level objectives (SLOs), operational metrics, and performance monitoring processes. - Lead incident management, root cause analysis, and continuous improvement initiatives. - Lead, mentor, and develop a high-performing team of technology managers, engineers, architects, analysts, and support professionals. - Establish clear performance expectations, career development plans, and succession strategies. - Foster a culture of accountability, collaboration, innovation, and continuous learning. - Recruit, retain, and develop top technology talent to support business growth and transformation objectives. - Provide coaching and leadership development for direct reports and emerging leaders. - Promote cross-functional collaboration and alignment across technology, operations, data, and business teams. Benefits - Competitive salary range: $170,000.00 - $180,000.00. - Remote work flexibility.

Role Description The Program & Project Coordinator supports enterprise initiatives by coordinating project activities, maintaining visibility into implementations and operational programs, and ensuring initiatives progress efficiently from planning through delivery. While this is a remote position, the role supports a team based in California and requires Pacific time zone hours and occasional travel for planning sessions, team collaboration, and key initiatives. This role works cross-functionally with Mortgage Technology, Operations, Finance, Compliance, Marketing, Analytics, and external vendors to support system implementations, integrations, and strategic initiatives. The position plays a key part in ensuring projects move forward efficiently by maintaining visibility into plans, tracking deliverables, supporting executive reporting, and providing operational and coordination support to the SVP, Programs & Enterprise Operations. Key Responsibilities - Project & Implementation Coordination - Support coordination of enterprise initiatives including system implementations, integrations, and vendor-related projects - Maintain and track project plans, timelines, milestones, and deliverables across multiple initiatives - Follow up with stakeholders to ensure tasks are progressing and deadlines are met - Identify, track, and escalate risks, delays, and dependencies - Program Tracking & Visibility - Maintain centralized dashboards and tracking tools (e.g., Smartsheet, JIRA, or similar) - Ensure accurate, real-time visibility into project status, priorities, and resource alignment - Support organization and prioritization of initiatives across departments - Ensure consistency and integrity of data across reporting tools - Reporting & Executive Support - Partner closely with the SVP, Programs & Enterprise Operations to support strategic priorities, operational coordination, and execution of key initiatives - Develop and maintain reports and dashboards using Excel, Power BI, Smartsheet, and JIRA - Compile status updates, summaries, and performance metrics for leadership - Assist in preparation of executive presentations, board materials, and operational reporting - Translate project data into clear, concise insights for leadership audiences - Communication & Cadence Management - Establish and maintain communication cadence including status reporting, stakeholder updates, and leadership reporting cycles - Coordinate and facilitate project meetings; document notes, decisions, and action items - Ensure consistent follow-through on action items and next steps - Maintain alignment and communication across cross-functional teams - Cross-Department & Vendor Coordination - Serve as a coordination point between business teams, Mortgage Technology, Analytics, and vendors - Support vendor implementations and track deliverables against internal timelines - Ensure alignment between vendor activities and enterprise project plans - Organize and maintain documentation related to projects and vendor initiatives - Operational & Strategic Support - Provide ad hoc support to the SVP, Programs & Enterprise Operations on strategic initiatives and operational priorities - Assist with special projects and evolving business needs - Support continuous improvement of project tracking, reporting, and communication processes Qualifications - Bachelor’s degree or equivalent experience in business, operations, or related field - 2+ years of experience in project coordination, program support, or operations - Strong proficiency in Excel; experience with Power BI, Smartsheet, and JIRA preferred - Excellent organizational, analytical, and time management skills - Strong attention to detail and ability to manage multiple priorities - Effective communication and stakeholder coordination skills Preferred Experience - Experience in financial services, mortgage, fintech, or regulated industries - Exposure to system implementations, integrations, or enterprise programs - Experience supporting executive reporting, dashboards, or board materials Key Competencies - Project tracking and execution discipline - Data analysis and reporting accuracy - Cross-functional coordination and accountability - Communication and stakeholder management - Problem-solving and adaptability Success in This Role Success is defined by maintaining organization, visibility, and momentum across enterprise initiatives while ensuring projects stay on track, stakeholders remain aligned, and leadership has clear insight into progress, risks, and outcomes.