Certified Group Careers

Role Description This role supports the Special Projects Manager in the execution of certification and audit services delivered by FSNS Certification & Audit (FSNS C&A). The position plays a key role in coordinating verification and audit activities—particularly for major clients such as Amazon and TikTok—while ensuring timely, accurate, and compliant service delivery. The ideal candidate will help manage certification and audit workflows across food, dietary supplement, and personal care (e.g., skincare) manufacturing and distribution environments. This role requires frequent client interaction and cross-functional collaboration within the Certified Group organization. The Special Projects Manager will provide backup support as needed. Qualifications - Bachelor’s degree in Food Science, Animal Science, Microbiology, or related field (Master’s preferred) - Minimum of 2 years in a relevant coordinator position - Working knowledge of food safety regulations and certification programs preferred - Prior experience utilizing Microsoft Suite of products (Word, Excel, PowerPoint, etc.) - Equivalent combination of education and experience may be considered Requirements - Serve as a primary point of contact for clients seeking certification or verification services - Coordinate incoming verification requests, organize documentation, and ensure timely completion of audits - Manage customer database reporting and uploads - Provide administrative support and backup coverage as needed - Support management in execution of departmental initiatives and special projects - Communicate professionally with clients across all channels - Act as a technical liaison between clients and internal teams - Stay current on industry trends, regulations, and food safety developments Company Description

Role Description This role supports the Special Projects Manager in the execution of certification and audit services delivered by FSNS Certification & Audit (FSNS C&A). The position plays a key role in coordinating verification and audit activities—particularly for major clients such as Amazon and TikTok—while ensuring timely, accurate, and compliant service delivery. The ideal candidate will help manage certification and audit workflows across food, dietary supplement, and personal care (e.g., skincare) manufacturing and distribution environments. This role requires frequent client interaction and cross-functional collaboration within the Certified Group organization. The Special Projects Manager will provide backup support as needed. Essential Responsibilities - Serve as a primary point of contact for clients seeking certification or verification services - Coordinate incoming verification requests, organize documentation, and ensure timely completion of audits - Manage customer database reporting and uploads - Provide administrative support and backup coverage as needed - Support management in execution of departmental initiatives and special projects - Communicate professionally with clients across all channels - Act as a technical liaison between clients and internal teams - Stay current on industry trends, regulations, and food safety developments Qualifications - Bachelor’s degree in Food Science, Animal Science, Microbiology, or related field (Master’s preferred) - Minimum of 2 years in a relevant coordinator position - Working knowledge of food safety regulations and certification programs preferred - Prior experience utilizing Microsoft Suite of products (Word, Excel, PowerPoint, etc.) - Equivalent combination of education and experience may be considered Key Skills & Competencies - Analytical Thinking: Ability to interpret complex data and improve workflows - Problem Solving: Identifies issues and implements effective solutions - Project Coordination: Manages timelines, documentation, and cross-functional tasks - Technical Expertise: Maintains and applies current industry knowledge - Customer Focus: Responds effectively to client needs and maintains strong relationships - Communication: Clear and professional written and verbal communication skills - Team Collaboration: Works effectively across teams and supports shared goals - Adaptability: Thrives in a fast-paced, changing environment - Professionalism & Integrity: Demonstrates accountability, ethics, and sound judgment Technical & Professional Requirements - Ability to interpret regulatory standards, ISO requirements, and certification guidelines - Strong technical writing and reporting skills - Proficiency in Microsoft Office and standard business systems - Working knowledge of basic statistical and mathematical concepts

Role Description Responsible for actively seeking new business opportunities as well as managing customer satisfaction for existing clients. Integral team player overseeing the development and management of a determined book of business and the securing of new logos within the Food & Beverage sector. The BDE will maintain an organized approach to meet their monthly KPI’s to promote the business. This role will identify, pursue, close and manage new business opportunities regionally. Responsibilities - Research and analyze potential customers to formulate action plans and develop new business opportunities through both cold call and initiated leads for services offered by the company. - Provide best in class customer service to existing customers. - Execute strategic sales plan initiatives to accommodate territory and corporate goals. - In coordination with company leadership, create quarterly and annual sales forecasts to deliver over-budget results. - Review market analysis to determine customer needs, price schedules, and discount rates. - Represent Company at trade association events and meetings to promote product offerings. - Deliver technical sales presentations to existing and prospective clients. - Meet with key clients, maintaining relationships, and negotiating and closing deals. - Analyze and control expenditures to budgetary requirements. - Work cooperatively with other departments. - Employ sales reports to reflect sales volume, potential sales, and areas of proposed client base expansion. - Coordinate research and development of new services. - Monitor and evaluate the competitive landscape to include the activities and products of our competitors. - Meet or exceed quarterly and annual sales volume and profit objectives. - Other duties as assigned. Supervision This position has no direct supervisory responsibilities currently but may as position develops, up to and including inside sales or account manager (like) position. Qualifications - Bachelor’s degree in Food Science, Microbiology or related field; Master’s degree preferred but not required. - At least 5 years of Business Development or Sales experience within the Food & Beverage industry. - Strategic planning and execution. Proven performance of being able to develop and negotiate complex contracts and change management. - Experience with managing a CRM system and developing routine reports, analytics and correspondence, Salesforce preferred. - Sales route management and lead generation. Physical Demands - Sitting for extended periods of time. - Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components. - Occasionally lift and/or move up to 25 pounds. - Extensive car and air travel - up to 50%. - Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens. Salary Range for Pay Transparency $100,000 — $125,000 USD By applying, you acknowledge that Certified Group will process your personal information for recruitment and hiring purposes in accordance with our Applicant Privacy Policy. California residents may review additional information about how we collect and use personal information, including retention and rights, in our California Notice at Collection. To view our Privacy Policy, click the link here: Certified Group Privacy Policy. We are an Equal Opportunity Employer and make employment decisions without regard to protected characteristics under applicable law.

Role Description Are you passionate about shaping exceptional employee experiences and building a culture of continuous learning? We are seeking a hands-on Training Manager to lead the design and execution of a best-in-class learning strategy for our multi-site laboratory testing organization. This is a high-impact role responsible for creating a consistent, streamlined approach to training that empowers employees, builds capability, enables retention, and drives operational excellence. - Own the Learning Journey: - Develop and implement a comprehensive and modernized training framework that ensures consistency and quality across all sites. - Ensure training is prioritized according to business needs. - Ensure training curriculum evolves with changing business capability needs. - Includes ownership of our learning management system (LMS). - Transform Onboarding: - Lead the design and execution of an engaging first-year onboarding experience—critical to employee success and retention. - Build Skills & Careers: - Oversee technical, professional, and leadership development programs that enable career progression and readiness for future roles. - Measure What Matters and Enable Accountability: - Manage a Learning Dashboard of KPIs to track training effectiveness, completion rates, and impact on business outcomes. - Use data-driven insights to continuously improve training effectiveness and drive accountability. - Enable Local Teams: - Mentor and enable regional Training Specialists through a Train-the-Trainer program, ensuring they have the tools and guidance to deliver excellence locally. - Collaborate for Impact: - Partner with Operations, HR, Quality/Regulatory, Safety, and a community of field-based Trainers to ensure high-impact and effective training (both online and on the job). - Innovate & Improve: - Continuously evaluate and enhance training content, delivery methods, and measurement practices to keep learning engaging and effective. Qualifications - Bachelor’s degree required (Education, Organizational Development, HR, or related field preferred). - 7–10 years in adult learning and development within an operational or multi-site environment. - Experience in multisite business that requires leading through influence and collaboration in a virtual environment. - Proven success in designing and implementing training programs that drive measurable results. - Experience with online learning tools, technology, and learning management systems. - Employee focus. - Ability to work both independently and in teams. Preferred Qualifications - Strong organizational skills and attention to detail. - Ability to lead through collaboration and inspire a culture of learning. - Ability to analyze metrics and data and translate insights into actionable strategies. - Excellent communication skills. - Enables continuous improvement and challenges the status quo. Physical Demands/Work Environment - Remote work environment. Salary Range for Pay Transparency - $90,000 — $120,000 USD.