Cbtalents

Role Description As a Digital Payments Service Advisor, you will support merchants and business clients using innovative mobile payment solutions. You will assist customers through phone, email, live chat, and social media while helping resolve inquiries, troubleshooting issues, and improving the overall customer experience. Main Responsibilities: - Support German-speaking merchants and customers - Handle inquiries via phone, email, chat, and social media - Assist with account setup and troubleshooting - Support customers with payment-related solutions - Collaborate with Sales, Marketing, and Technical teams - Contribute to customer satisfaction and service improvements Qualifications - Previous customer support or contact center experience is a strong plus - Tech-savvy and comfortable with digital tools - Strong communication and problem-solving skills - Friendly, patient, and customer-oriented mindset - Ability to stay organized in fast-paced environments - Positive and proactive attitude Requirements - Languages Required: - German: C2 level - English: B2 level - Schedule: Monday to Sunday – rotational shifts between 08:00 and 19:00 (possibility of extension until 21:00 depending on business needs) - Days Off: 2 rotational days off Benefits - €1,100 gross/month (14 salaries) - Performance Bonus: up to €50/month - Meal Allowance: €7.63 net/day - Career growth opportunities within an international tech company - Relocation support with onboarding/documentation assistance How to Apply If this opportunity fits your profile, apply here or send your CV to simen.karasar@cbtalents.org

Role Description As a Technical Customer Specialist, you will support customers through phone, email, and chat while helping resolve technical and post-sales inquiries in a professional and customer-oriented way. This role combines: - Customer Support - Technical Assistance - Post-Sales Support - Inbound Customer Guidance You will work in a dynamic international environment where communication skills, empathy, problem-solving, and customer satisfaction are highly valued. Main Responsibilities - Handle inbound customer requests via phone, email, and chat - Support customers with deliveries, refunds, warranties, and technical questions - Provide professional and solution-oriented customer support - Maintain high customer satisfaction standards - Support inbound customer guidance and product-related assistance - Use CRM systems and internal tools efficiently - Accurately manage customer information and case updates Qualifications - Previous experience in Customer Service is preferred - Experience in sales or tech support is considered a strong plus - Strong communication and interpersonal skills - Customer-oriented mindset with empathy and patience - Tech-savvy and comfortable learning new systems - Ability to work in a fast-paced environment - Problem-solving mindset and attention to detail Requirements - Italian: Native/C2 level - English: B2 minimum Working Schedule - Monday to Saturday - Rotational shifts between 08:00 and 19:00 - Days Off: Sunday + 1 rotational day off Salary & Benefits - Base Salary: €1,024 gross/month (14 payments) - Performance Bonus: up to €225 gross/month - Meal Allowance: €7.23/day - Health Insurance from Day 1 - Fully remote setup within eligible regions of Portugal Important - Candidates must already have Portuguese work authorisation or EU citizenship. Why Join? - Work remotely from Portugal - Join an international technology-focused environment - Develop your customer service and tech support career - Gain experience with a globally recognized brand - Stable project with growth potential How to Apply If this opportunity fits your profile, apply here or send your CV to simen.karasar@cbtalents.org

Role Description Almanca Müşteri Temsilcisi olarak yerini al. Deneyimin yok mu? Sorun değil, biz sana her şeyi öğreteceğiz! - Telefon, chat veya e-posta yoluyla müşterilerin sorularını yanıtlayacak, onlara çözüm sunacak ve günlerini güzelleştireceksin. - Seçim senin! İster Yunanistan'daki modern ofislerimizde ekiple iç içe ol, istersen Yunanistan içinde dilediğin yerden Remote (Uzaktan) çalış. Qualifications - Akıcı seviyede Almanca konuşuyor ve yazabiliyorsan, - İletişimim kuvvetli, insanlara yardım etmeyi severim diyorsan, - Yeni kültürler keşfetmeye ve maceraya açıksan, - En az lise mezunuysan. Benefits - Uçak Biletin Bizden: Uçak biletini, havaalanı karşılamanı ve ilk dönem otel konaklamanı biz karşılıyoruz. - Ev Bulma Desteği: Emlakçı ücretini biz ödüyoruz ve sana destek oluyoruz. - Yılda 14 Maaş: Yılda 12 maaş + 2 tam maaş bonus (Noel ve Paskalya ikramiyesi). - Sıfır Deneyim, Tam Eğitim: İşe başlamadan önce sana tam ücretli, profesyonel bir eğitim veriyoruz. - Global Bir Ortam: Dünyanın her yerinden gelen gençlerle tanış, uluslararası partilere katıl ve networkünü genişlet. - Kendini Geliştir: Ücretsiz Yunanca kursları ve kariyerinde yükselme fırsatları seni bekliyor. Company Description

Join our dynamic team in Barcelona, Spain and work with innovative Digital Marketing Ads solutions that help businesses grow globally. This role is tailored for professionals who can confidently navigate the Danish / Nordic market, onboarding and engaging with high-potential companies in a tech-focused environment. You will build strong client relationships, drive product adoption, reduce churn, and identify opportunities for growth and long-term value creation while acting as a trusted digital advertising advisor. Serve as a trusted advisor, onboarding a portfolio of new clients and developing high-performing PPC and digital advertising campaigns Make outbound customer calls to promote and sell advertising solutions Understand client objectives and deliver tailored, results-driven strategies Set up strategic campaigns designed for immediate impact and long-term performance sustainability Drive account growth through upselling and increased advertising spend Create, maintain, and update customer records with complete and accurate information Manage a high volume of potential clients daily through phone interactions