Cardiovascular Associates of America

ABOUT THE COMPANY At Cardiovascular Associates of America (CVAUSA), we are building a forward-thinking network of independent, entrepreneurial cardiologists dedicated to improving quality of care, lowering total costs of care, and being on the forefront of efforts to innovate and develop new treatments that improve lives. The CVAUSA network currently spans 25 distinct practices across 8 states, and CVAUSA clinicians collectively serve more than 1,000,000 unique patients annually. Role and Responsibilities We are looking for candidates who want to use their expertise to improve the care and outcomes of patients with CIED devices. We are recruiting candidates that have excellent analytical skills, experience with CIED analysis, interpretation, and patient connection. Candidates will work remotely and can support patients and cardiology practice remotely, Manage patient connection and help with troubleshooting transmissions Perform accurate evaluation, diagnostic and analysis of the device data Recognize and report abnormal pacemaker, defibrillator, ILR and CRT functions Discuss and suggest strategies for manage abnormal findings Ability to communicate diagnostic data in a timely and accurate manner Make a positive contribution to the patient and device clinic experience Maintain HIPPA compliance Qualifications and Education Requirements - Recent experience in cardiac device management - Experience with the main CIED vendors – Medtronic, Boston Scientific, Abbott/St. Jude, Biotronik - One of the following certifications is preferred: CCT, RCES, IBHRE, CRAT, CCDS, CEPS, or CDRMS - Strong technical and computer skills - Ability to work effectively in a remote role - Great communication and multi-tasking skills - Available to work Monday-Friday during traditional business hours Preferred Skills - Experience in remote work - Ability to precept and mentor - Ability to communicate with patients in both English and Spanish - Experience with Microsoft Teams Job Type: Full-time - Day Shift Salary: $28-35 per hour, based on experience Benefits: - 401(k) - Health insurance - Dental insurance - Vision insurance - Disability insurance - Life insurance - Paid time off Location: This is a Remote Work from home position

JOB OVERVIEW: Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to): We are looking for candidates who want to use their expertise to improve health, wellness and care access for patients with chronic conditions. We are recruiting candidates that have experience with cardiology patients, able to develop purposeful relationships with patients, and can provide clear reporting to the cardiology care team. The CCM assistant has the following responsibilities: - Develops a patient coaching relationship that supports the patient care plan and quality of life for the patient - It is a trusted and empathic support for patients and families dealing with chronic conditions - Communicating abnormal findings to the cardiology care team. - Monitors and encourages patient adherence to care plans and participation - Effectively communicates findings to the care team - Supports new patients in the enrollment process - Works as a liaison for the patient with the practice and providers - Identifies and escalate changes to providers to reduce events such as hospitalizations or urgent care visits - Works effectively with the EMR and CCM platform - Basic monitor troubleshooting with patients for the CCM platform - Ability to follow clinical protocols. - Participate in continued team education through shared learnings. - Contribute to a high-quality service both to physicians and patients. - Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. JOB REQUIREMENTS AND QUALIFICATIONS - High School diploma or GED - 1 year of experience in remote chronic care management - Experience with cardiology patients - specifically heart failure - Registered Nurse (RN) - Medical Assistant (MA) - Certified Nurse Assistant (CNA) - Experience with EMRs – specifically Athena, NexGen, GEMMS and e-clinical works - Great communication and multi-tasking skills SCHEDULE Shift options are: 8-hour shifts Actual hours are based on customer/patient time zone Work Location: Remote Job Type: Full-time BENEFITS - 401(k) - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance Medical specialties: - Cardiology Pay is dependent on experience with CCM, experience with cardiology patients and language skills $20.00 - $24.00 per hourCVAUSA is an Equal Opportunity Employer

ABOUT: Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care. We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team.Position Summary The Social Work Coordinator plays a critical role in supporting Novocardia’s remote, multidisciplinary care team by addressing patients’ psychosocial needs and social determinants of health (SDOH) that require intervention. This role partners closely with Registered Nurses and Medical Assistants to ensure non-clinical barriers to care are identified, addressed, and integrated into the patient’s overall care plan. The Social Work Coordinator is responsible for responsible for overseeing and coordinating social services for individuals in need. This role involves assessing client needs, developing service plans, and connecting clients with appropriate resources and support systems. This role ensures timely documentation, closed-loop referrals, and alignment with program workflows, quality standards, and accreditation requirements. Job Responsibilities SDOH Assessment & Patient Support - Assess the needs of patients through motivational interviewing and SDOH assessments to determine the appropriate resources to impact care outcomes. - Meet with patients to discuss identified social, emotional, environmental, financial, and behavioral health needs. - Develop and implement personalized care plans for clients, coordinating with other professional resources and agencies as needed. - Educate clients and their families about available resources and services - Evaluate the effectiveness of service plans and adjust as needed - Conduct follow-up visits and reassessments to ensure client needs are being met Care Coordination & Resource Referral - Coordinate referrals to internal and external community resources, including behavioral health services, financial assistance, transportation, housing support, food access, and social services. - Maintain a working knowledge of local, regional, and national resources available to patients. - Ensure closed-loop referral processes, confirming patients are connected to appropriate services. - Collaborate with clinical team members to integrate social interventions into the patient’s care plan. Advance Care Planning & Patient Education - Facilitate conversations related to advance care planning, including advanced directives, healthcare proxies, and goals of care. - Ensure documentation of advance care planning discussions aligns with clinical workflows and organizational standards. Documentation, Quality & Compliance - Maintain accurate, timely documentation of assessments, interventions, referrals, and patient interactions in the EHR and care management platforms. - Ensure documentation and workflows align with organizational policies, quality standards, and accreditation requirements. - Support audits, reporting, and continuous quality improvement initiatives related to care coordination and SDOH interventions. Qualifications - Bachelor’s degree in Social Work (BSW) required - Active social work license - Minimum of 2–5 years of experience in healthcare, care management, care coordination, or community-based social work. - Experience addressing SDOH in chronic care, value-based care, or population health settings preferred. Skills & Competencies - Strong assessment, counseling, and communication skills. - Comfort conducting advance directive and goals-of-care discussions with patients and families. - Knowledge of community resources, benefits, and social service systems. - Ability to work collaboratively within a remote, multidisciplinary care team. - Strong organizational skills with the ability to manage multiple patient needs and follow-up activities. - Proficiency with EHRs, care management platforms, and Microsoft Office tools. - Ability to maintain professionalism, confidentiality, and empathy in sensitive situations. This is Full-time Remote Position Based in Orlando, Florida

JOB OVERVIEW: Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES (included but not limited to): Role and Responsibilities We are looking for candidates who want to use their expertise to improve the care and outcomes of patients requiring remote patient monitoring. We are recruiting candidates that have excellent analytical skills, experience with collecting vital signs and lab values and can provide clear reporting to the cardiology care team. Below are expected responsibilities: - Support patients in collecting remote patient data – examples are blood pressure, weight, blood sugar, pulse oximetry - Communicating abnormal findings to the cardiology care team. - Recording and editing monitor logs - Basic monitor troubleshooting with patients – i.e., managing devices and transmitting data. - Ability to follow clinical protocols. - Orient new staff. - Participate in continued team education through shared learnings. - Contribute to a high-quality service both to physicians and patients. JOB REQUIREMENTS AND QUALIFICATIONS - High School diploma - Medical Assistant certification - EKG technician - 1 year experience in a healthcare role or certification in a healthcare role - Strong technical and computer skills - Licensed Paramedic - Degree in exercise physiology or similar - Enrolled in college for nursing or healthcare - Strong technical and computer skills - Great communication and multi-tasking skills - Available to work Monday-Friday during traditional business hours PREFERRED SKILLS - Experience in collecting vital signs, weights - Experience in remote work - Experience with cardiology patients - Ability to communicate with patients in both English and Spanish Work Location: Remote Job Type: Full-time BENEFITS - 401(k) - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance Pay: $18.00 - $23.00 per hour CVAUSA is an Equal Opportunity Employer

ABOUT: Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care. WHO WE ARE AND WHAT WE DO: Headquartered in Orlando, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes. Our practices are located Position Summary The Charge Entry & Coding Specialist is responsible for the accurate and timely entry of professional charges, validation of coding elements, and preparation of claims for submission to payers. This role ensures services provided are properly documented, coded, and billed in compliance with payer guidelines and regulatory requirements. The position works closely with clinical teams, coding resources, and revenue cycle leadership to support accurate charge capture, minimize billing edits and rejections, and maintain strong first-pass claim acceptance rates. Duties and Responsibilities Accounts Receivable Management • Monitor assigned A/R work queues to ensure timely follow-up on outstanding claims. • Review unpaid claims and identify root causes of delayed reimbursement. • Prioritize accounts based on aging, payer requirements, and financial impact. • Document follow-up activity and claim status updates within the practice management system. • Escalate complex or high-value accounts as needed to leadership. Charge Entry & Coding Validation • Enter professional/facility charges into the practice management system accurately and within established timelines. • Validate CPT, HCPCS, modifiers, and ICD-10 codes for completeness and accuracy prior to claim submission. • Confirm correct rendering provider, location, and place of service are applied to charges. • Review clinical documentation to ensure billed services are supported by the medical record. • Identify and escalate documentation or coding discrepancies to coding or clinical staff as needed. Billing & Claim Submission • Prepare and submit claims to payers in accordance with established billing schedules. • Review system edits and claim scrubbing alerts prior to claim submission. • Resolve claim edits, missing information, or data inconsistencies to prevent claim rejection. • Ensure claims meet payer requirements for medical necessity and coding guidelines. • Monitor charge lag and support timely claim generation. Compliance & Revenue Integrity • Ensure charge capture and billing practices align with payer regulations and compliance standards. • Maintain accurate documentation of charge corrections or adjustments. • Support internal audits and compliance reviews as needed. • Identify opportunities for process improvement to reduce errors and improve claim acceptance rates. Performance Accountability/Key Performance Indicators • Charge Entry Accuracy Rate • Timeliness of Charge Entry and Claim Submission • Claim Rejection and Edit Rate • First-Pass Claim Acceptance Rate (First-Pass Yield) • Rework or Correction Rate Qualifications and Skills Education • High school diploma or equivalent required • Associate degree in Health Information Management, Healthcare Administration, or related field preferred • Certified Professional Coder (CPC) certification required Experience • Minimum of two (2) years of professional coding experience in a physician practice or healthcare revenue cycle environment required • Experience coding cardiology services strongly preferred, including diagnostic testing, E&M services, and cardiovascular procedures • Experience coding services performed in an Ambulatory Surgery Center (ASC) environment to include facility coding preferred • Experience with charge entry and claim preparation within a practice management system (AthenaOne, NextGen, eClinicalWorks, or similar) preferred • Familiarity with payer billing requirements, modifier usage, and claim edit resolution preferred Knowledge & Skills • Knowledge of medical billing processes and revenue cycle workflows • Strong understanding of CPT, HCPCS, ICD-10 coding structures and modifier usage • Demonstrated experience reviewing clinical documentation and applying accurate CPT, ICD-10, and modifier coding in accordance with payer and regulatory guidelines • Ability to interpret physician documentation and diagnostic reports to determine appropriate coding and charge capture • Experience resolving claim edits related to coding accuracy, medical necessity, and modifier usage prior to claim submission • Working knowledge of payer guidelines, NCCI edits, and medical necessity requirements affecting reimbursement THIS IS A PART-TIME REMOTE POSITION WITH PREFERENCE TO EST OR CST. Part-time position 24 hours per week (8 hours per day-3 days a week or 6 hours per day-4 days a week)

Job Overview: Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care. We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team. REMOTE POSITION - Candidates must reside near Orlando, Florida area. Job Responsibilities: The Health Coach (Cardiology) will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team to provide patient education, guidance, and satisfaction, and ensure that our patients come first. The Health Coach will be responsible for guiding, educating, and bringing solutions to patients in need. If you are committed to seeing patients improve their health, then this will be a very rewarding experience. Job duties include, but may not be limited to: - Provide patient education on chronic disease management, particularly educating them on their heart failure diagnosis and management. - Provide motivational and clearly communicated educational components including heart health, diet, exercise, medication adherence. - Establish short-term and long-term goals as part of shared decision-making with the patient and monitor patient progress throughout the program. - Oversee educational components of the program and ensure accurate documentation, patient progress and completion - Encourage and motivate patient engagement, advocacy and self-development. - Follow up on patient communications and return patients’ messages in a timely manner. - Aim to deliver an excellent patient experience. - Build a good rapport and maintain long-lasting relationships with patients and caregivers. - Collaborate and work regularly with the clinical team to ensure optimal patient outcomes, including escalating patient concerns in a timely manner, providing patient status updates, and sharing care plan documentation. - Participate in interdisciplinary team meetings. - Perform other duties and assist team in patient-centered tasks as assigned. What We Are Looking For: REMOTE POSITION - Candidates must reside near Orlando, Florida area. - Dedicated to excellence with a passion to see people achieve their health goals, as well as a commitment to growth and self-improvement. - You are comfortable with taking initiative and ownership of an assignment; from identifying a problem, delivering a solution, and following an outcome. - Understand how to prioritize work and tasks when daily routines change. - Excellent at multi-tasking and staying organized. - Experience working remotely, but must reside within an hour of Orlando, Fl. - You bring a positive attitude, are compassionate, and thrive in a team approach. Qualifications and Background: - Health coach certification from a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). A bachelor’s degree in health sciences preferred. - Experience in a medical office setting or healthcare environment. Experience in cardiology-related coaching a plus. - Experience with telehealth a plus. - Strong interpersonal skills to communicate effectively and pleasantly with patients and other care team providers. - Excellent customer service skills with the goal of achieving high quality customer satisfaction. - Proficiency in working with electronic health records, such as Athena, as well as tools including Microsoft Word, Excel and other computer applications is strongly preferred. - Bi-lingual fluency (English and Spanish speaking) highly preferred. - This position is remote. A dedicated space to ensure patient privacy with reliable broadband is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Salary: $25-30 per hour, based on experience Benefits: - 401(k) - Health insurance - Dental insurance - Vision insurance - Disability insurance - Life insurance - Paid time off Location: Remote- Candidate must reside within 1 hour of Orlando, FL Area: Orlando, Florida Schedule: Monday to Friday

Job Overview: Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care. We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team. REMOTE POSITION - Candidates must reside near Orlando, Florida area. Job Responsibilities: The Health Coach (Cardiology) will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team to provide patient education, guidance, and satisfaction, and ensure that our patients come first. The Health Coach will be responsible for guiding, educating, and bringing solutions to patients in need. If you are committed to seeing patients improve their health, then this will be a very rewarding experience. Job duties include, but may not be limited to: - Provide patient education on chronic disease management, particularly educating them on their heart failure diagnosis and management. - Provide motivational and clearly communicated educational components including heart health, diet, exercise, medication adherence. - Establish short-term and long-term goals as part of shared decision-making with the patient and monitor patient progress throughout the program. - Oversee educational components of the program and ensure accurate documentation, patient progress and completion - Encourage and motivate patient engagement, advocacy and self-development. - Follow up on patient communications and return patients’ messages in a timely manner. - Aim to deliver an excellent patient experience. - Build a good rapport and maintain long-lasting relationships with patients and caregivers. - Collaborate and work regularly with the clinical team to ensure optimal patient outcomes, including escalating patient concerns in a timely manner, providing patient status updates, and sharing care plan documentation. - Participate in interdisciplinary team meetings. - Perform other duties and assist team in patient-centered tasks as assigned. What We Are Looking For: REMOTE POSITION - Candidates must reside near Orlando, Florida area. - Dedicated to excellence with a passion to see people achieve their health goals, as well as a commitment to growth and self-improvement. - You are comfortable with taking initiative and ownership of an assignment; from identifying a problem, delivering a solution, and following an outcome. - Understand how to prioritize work and tasks when daily routines change. - Excellent at multi-tasking and staying organized. - Experience working remotely, but must reside within an hour of Orlando, Fl. - You bring a positive attitude, are compassionate, and thrive in a team approach. Qualifications and Background: - Health coach certification from a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). A bachelor’s degree in health sciences preferred. - Experience in a medical office setting or healthcare environment. Experience in cardiology-related coaching a plus. - Experience with telehealth a plus. - Strong interpersonal skills to communicate effectively and pleasantly with patients and other care team providers. - Excellent customer service skills with the goal of achieving high quality customer satisfaction. - Proficiency in working with electronic health records, such as Athena, as well as tools including Microsoft Word, Excel and other computer applications is strongly preferred. - Bi-lingual fluency (English and Spanish speaking) highly preferred. - This position is remote. A dedicated space to ensure patient privacy with reliable broadband is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Salary: $25-30 per hour, based on experience Benefits: - 401(k) - Health insurance - Dental insurance - Vision insurance - Disability insurance - Life insurance - Paid time off Location: Remote- Candidate must reside within 1 hour of Orlando, FL Area: Orlando, Florida Schedule: Monday to Friday

JOB OVERVIEW:Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care. At CVAUSA, we are building a forward- thinking network of independent, entrepreneurial cardiologists dedicated to improving quality of care, lowering total costs of care, and being on the forefront of efforts to innovate and develop new treatments that improve lives. The CVAUSA network currently spans 23 distinct practices across 8 states, and CVAUSA clinicians collectively serve more than 750,000 unique patients annually. POSITION SUMMARY: The Charge Entry & Billing Specialist is responsible for the accurate entry, review, and validation of professional charges to ensure compliant claim submission and timely reimbursement. This role supports revenue cycle operations by ensuring services are coded appropriately, claims are submitted accurately, and billing edits are resolved prior to claim submission. The position works closely with clinical staff, coding resources, and revenue cycle leadership to maintain revenue integrity, minimize claim rejections, and support optimal first-pass claim acceptance. DUTIES AND RESPONSIBILITIES: Charge Entry & Coding Validation - Enter professional charges into the practice management system in an accurate and timely manner. - Validate CPT, HCPCS, and ICD-10 coding for accuracy and completeness prior to claim submission. - Ensure required modifiers, rendering providers, locations, and POS codes are applied appropriately. - Review documentation to ensure services billed are supported by the medical record. - Identify and escalate coding discrepancies or documentation gaps to appropriate clinical or coding resources. Billing & Claim Submission - Prepare and submit claims to payers in accordance with established billing timelines. - Review and resolve system edits and claim scrubbing alerts prior to claim submission. - Ensure claims meet payer guidelines for medical necessity and coding requirements. - Monitor charge lag and claim submission timelines to support revenue cycle performance. Compliance & Revenue Integrity - Maintain compliance with payer regulations, CMS guidelines, and organizational policies. - Support revenue integrity initiatives by identifying trends in billing errors, rejections, or missing information. - Assist with internal audits and documentation review to ensure billing compliance. - Participate in process improvement initiatives to improve charge capture accuracy and efficiency. Performance Accountability / Key Performance Indicators - Charge Entry Accuracy Rate - Timeliness of Charge Entry & Claim Submission - Claim Rejection / Edit Rate - First-Pass Claim Acceptance Rate - Charge Lag (Days from DOS to Charge Entry) - Rework or Correction Rate QUALIFICATIONS AND SKILLS: Experience - 2–4 years of experience in medical billing, charge entry, or revenue cycle operations. - Experience working in a physician practice or specialty clinic preferred. - Experience with AthenaOne, NextGen, eClinicalWorks, or similar practice management systems preferred. Knowledge & Skills - Knowledge of ICD-10-CM, CPT, and HCPCS coding standards - Understanding of medical billing workflows and claim submission processes - Familiarity with claim scrubbing edits and payer billing requirements - Strong attention to detail and accuracy - Ability to work independently while meeting productivity standards EDUCATION: - High school diploma or equivalent required. - Associate degree in healthcare administration, medical billing, or related field preferred. - Professional certification such as CBCS, CPB, CCA, or CCS is preferred but not required BENEFITS: - 401(k) - Health insurance - Dental insurance - Vision insurance - Disability insurance - Life insurance **THIS IS A REMOTE WORK FROM HOME POSITION***

Job Overview: Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care. We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team. REMOTE POSITION - Candidates must reside near Orlando, Florida area. Job Responsibilities: The Health Coach (Cardiology) will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team to provide patient education, guidance, and satisfaction, and ensure that our patients come first. The Health Coach will be responsible for guiding, educating, and bringing solutions to patients in need. If you are committed to seeing patients improve their health, then this will be a very rewarding experience. Job duties include, but may not be limited to: - Provide patient education on chronic disease management, particularly educating them on their heart failure diagnosis and management. - Provide motivational and clearly communicated educational components including heart health, diet, exercise, medication adherence. - Establish short-term and long-term goals as part of shared decision-making with the patient and monitor patient progress throughout the program. - Oversee educational components of the program and ensure accurate documentation, patient progress and completion - Encourage and motivate patient engagement, advocacy and self-development. - Follow up on patient communications and return patients’ messages in a timely manner. - Aim to deliver an excellent patient experience. - Build a good rapport and maintain long-lasting relationships with patients and caregivers. - Collaborate and work regularly with the clinical team to ensure optimal patient outcomes, including escalating patient concerns in a timely manner, providing patient status updates, and sharing care plan documentation. - Participate in interdisciplinary team meetings. - Perform other duties and assist team in patient-centered tasks as assigned. What We Are Looking For: REMOTE POSITION - Candidates must reside near Orlando, Florida area. - Dedicated to excellence with a passion to see people achieve their health goals, as well as a commitment to growth and self-improvement. - You are comfortable with taking initiative and ownership of an assignment; from identifying a problem, delivering a solution, and following an outcome. - Understand how to prioritize work and tasks when daily routines change. - Excellent at multi-tasking and staying organized. - Experience working remotely, but must reside within an hour of Orlando, Fl. - You bring a positive attitude, are compassionate, and thrive in a team approach. Qualifications and Background: - Health coach certification from a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES). A bachelor’s degree in health sciences preferred. - Experience in a medical office setting or healthcare environment. Experience in cardiology-related coaching a plus. - Experience with telehealth a plus. - Strong interpersonal skills to communicate effectively and pleasantly with patients and other care team providers. - Excellent customer service skills with the goal of achieving high quality customer satisfaction. - Proficiency in working with electronic health records, such as Athena, as well as tools including Microsoft Word, Excel and other computer applications is strongly preferred. - Bi-lingual fluency (English and Spanish speaking) highly preferred. - This position is remote. A dedicated space to ensure patient privacy with reliable broadband is required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Salary: $25-30 per hour, based on experience Benefits: - 401(k) - Health insurance - Dental insurance - Vision insurance - Disability insurance - Life insurance - Paid time off Location: Remote- Candidate must reside within 1 hour of Orlando, FL Area: Orlando, Florida Schedule: Monday to Friday

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Clinical Research Site Operations & Optimization Consultant will serve as a strategic advisor responsible for evaluating and strengthening the operational infrastructure supporting clinical research across CVAUSA practices. This consultant will assess current research operations, policies, workflows, and site readiness across multiple locations and provide recommendations to improve efficiency, scalability, and regulatory compliance. The role will focus heavily on reviewing existing policies and procedures, identifying operational gaps, and developing standardized processes that enable practices to successfully conduct industry-sponsored clinical trials. Working closely with CVAUSA research leadership, practice administrators, and site research teams, the consultant will help design and implement operational frameworks that support high-performing clinical research programs across a growing multisite network. This position is well suited for an experienced clinical research operations professional who enjoys evaluating complex systems, building scalable processes, and guiding organizations through operational improvements. Qualifications - Bachelor’s degree required. - 7+ years of experience in clinical research operations or clinical trial management. - Strong understanding of industry-sponsored Phase II–IV clinical trials. - Demonstrated experience evaluating or improving research site operations, workflows, or processes. - Experience developing or implementing research policies, procedures, or operational frameworks. - Strong project management and organizational skills. - Ability to work independently while advising multiple stakeholders across a distributed network. - Willingness to travel nationally approximately 25–50%. Requirements - Experience working with multisite clinical research networks. - Experience supporting community-based or private practice research programs. - Background in cardiovascular clinical research. - Experience implementing operational improvement frameworks (Lean, Six Sigma, or similar). Key Attributes - Strategic and analytical thinker with strong problem-solving skills. - Ability to evaluate complex operational environments and recommend practical solutions. - Excellent communication and relationship-building abilities. - Comfortable working in evolving and rapidly growing research environments.