The Samaritans on Cape Cod and the Islands
Remote Jobs
Our mission is to end suicide by combating suicide risk conditions and easing the impacts of suicidal activity.
2 Jobs
Crisis Line Customer Service
The Samaritans on Cape Cod and the IslandsOur mission is to end suicide by combating suicide risk conditions and easing the impacts of suicidal activity.
• Answer incoming crisis and emotional support calls from individuals in need • Provide compassionate, non-judgmental listening and emotional support • Assess caller needs and follow established crisis intervention protocols • Accurately document call interactions in the organization's call management system • Maintain strict confidentiality and professionalism • Meet quality and performance standards related to crisis line operations • Participate in required training, coaching, and staff meetings as scheduled • Collaborate with supervisors and team members to ensure continuity of care and service excellence • Support the organization's mission of suicide prevention and emotional support
Crisis Line Customer Service, Massachusetts
The Samaritans on Cape Cod and the IslandsOur mission is to end suicide by combating suicide risk conditions and easing the impacts of suicidal activity.
• Answer incoming crisis and emotional support calls from individuals in need • Provide compassionate, non-judgmental listening and emotional support • Assess caller needs and follow established crisis intervention protocols • Accurately document call interactions in the organization's call management system • Maintain strict confidentiality and professionalism • Meet quality and performance standards related to crisis line operations • Participate in required training, coaching, and staff meetings as scheduled • Collaborate with supervisors and team members to ensure continuity of care and service excellence • Support the organization's mission of suicide prevention and emotional support
