Candor Health

• Validating the given healthcare data via calling. • Provide knowledgeable answers to questions about the data provided • Work with internal departments to meet customer's needs • Conduct research on healthcare data and formulate the relevant answers for assigned task • Document with every task in a detailed and structured manner

• Serve as the primary point of contact for your book of clients, leading calls independently and driving follow-up action items to closure • Act as a trusted strategic advisor: understand each client's business goals, ask open-ended questions, and translate Candor's data into compelling narratives that directly address client priorities • Build strong relationships that enable clients to feel heard, valued, and well-served at every touchpoint • Develop strong knowledge of Candor's platform, data structures, and underlying sources, with the goal of fielding the majority of client questions • Investigate client data questions, replicating issues independently and owning the triage process • Manage complex client projects end-to-end: own timelines, mitigate risk, and hold both internal and external teams accountable • Drive client retention and expansion, proactively identifying risks and uncovering opportunities for expansion • Collaborate with Engineering and Product on high-visibility implementations and ongoing projects

• Define and refine Candor’s category story and differentiation • Develop segment-specific messaging for payers, digital health companies, and healthcare IT platforms • Translate technical infrastructure into clear economic and strategic value • Own core pitch decks and segment variations • Build ROI frameworks and business case materials • Develop competitive positioning and objection handling • Partner with sales on strategic enterprise deals • Lead go-to-market strategy for new features and capabilities • Craft launch messaging, collateral, and campaigns • Ensure tight alignment between product roadmap and market narrative • Turn customer outcomes into compelling case studies • Quantify impact across accuracy, compliance, operational efficiency, and navigation outcomes • Develop proof points that accelerate enterprise sales cycles • Contribute to thought leadership across AI in healthcare, network adequacy, and provider intelligence • Support conference presence and executive visibility • Elevate Candor’s brand as infrastructure for the AI era of healthcare

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves defining and refining Candor’s category story and differentiation, developing segment-specific messaging, and translating technical infrastructure into clear economic and strategic value. - Positioning & Narrative - Define and refine Candor’s category story and differentiation - Develop segment-specific messaging for payers, digital health companies, and healthcare IT platforms - Translate technical infrastructure into clear economic and strategic value - Sales Enablement - Own core pitch decks and segment variations - Build ROI frameworks and business case materials - Develop competitive positioning and objection handling - Partner with sales on strategic enterprise deals - Product Launches - Lead go-to-market strategy for new features and capabilities - Craft launch messaging, collateral, and campaigns - Ensure tight alignment between product roadmap and market narrative - Customer Storytelling - Turn customer outcomes into compelling case studies - Quantify impact across accuracy, compliance, operational efficiency, and navigation outcomes - Develop proof points that accelerate enterprise sales cycles - Market Education - Contribute to thought leadership across AI in healthcare, network adequacy, and provider intelligence - Support conference presence and executive visibility - Elevate Candor’s brand as infrastructure for the AI era of healthcare Qualifications - 5-10 years of product marketing experience in B2B SaaS - Experience selling into healthcare payers strongly preferred - Ability to translate complex technical platforms into compelling business value - Strong written and verbal communication skills - Comfortable operating in a fast-moving, ambiguous environment - High ownership mindset and bias toward action Requirements - Experience in Medicare Advantage or healthcare data infrastructure - Experience supporting enterprise sales motions ($100k–$1M+ deals) - Background in AI-native or analytics platforms