Bullfinch

• Own delivery outcomes — ensure your cross-functional teams deliver reliable systems and meet commitments by coordinating priorities and execution • Manage and develop people — including performance reviews, career development, and handling performance concerns when needed • Maintain strong engineering standards — ensure teams follow established architecture patterns and quality standards while navigating complex technical trade-offs • Enable effective team execution — work with Team Leads and Product Managers to ensure initiatives are clearly defined and teams can execute smoothly • Improve engineering effectiveness — continuously refine how teams plan, coordinate, and deliver work as the organization scales • Support system reliability — help teams investigate incidents, understand root causes, and strengthen platform reliability

• Act as the primary advocate and concierge for a portfolio of top-tier players. • Conduct outbound calls to check in with players, offer reassurance, and gather feedback. • Act as the subject matter expert for all player inquiries regarding rewards, loyalty programs, and account benefits. • Monitor and facilitate withdrawal requests for your players. • Use your knowledge of player preferences to create and deliver unique, tailored rewards and incentives. • Collaborate with internal teams to ensure your players' feedback is heard and that their specific needs are met.

• Drive engineering execution, ensuring reliability and leading the technical delivery • Shape technology roadmap and scale a world-class iGaming platform • Own end-to-end delivery of the core platform: player accounts and wallets, game engine, bonus systems, CRM tools, and back-office systems • Ensure the platform meets the demands of regulated gambling environments • Lead and grow a multidisciplinary team across engineering, QA, DevOps, and data • Own and evolve the full SDLC, from agile delivery to CI/CD pipelines • Manage technical relationships with key partners

• Own commercial growth strategy across Nordic markets • Build and activate player acquisition channels via streamers, affiliates, and agents • Identify and develop player pools, communities, and acquisition hubs • Drive measurable revenue outcomes (GGR focus, not vanity metrics) • Build and manage local relationships with key stakeholders and partners

• Develop and execute marketing strategies across regulated European markets • Build and scale agent-driven acquisition channels • Identify and activate communities across various platforms • Create innovative routes to market • Collaborate with regional stakeholders to localise growth strategies • Monitor performance and optimise campaigns based on ROI and player value

• Own the product backlog, manage sprint planning, and coordinate cross-functional teams to deliver on key milestones • Track KPIs, analyze performance data, and identify opportunities to improve speed, stability, and user experience across registration, payments, and account services • Collaborate with designers to create intuitive platform experiences and improve usability across web and mobile touchpoints • Lead delivery coordination across engineering, design, and operations teams, ensuring alignment and accountability for platform initiatives • Convert complex business needs into technical solutions through stakeholder engagement and technical requirements definition • Quickly onboard into existing systems and processes to maintain delivery momentum from day one

• Drive engineering execution and technical delivery of a high-performance online gambling product • Shape technology roadmap in collaboration with the CEO • Own end-to-end delivery of core platform components • Ensure platform meets demands of regulated gambling environments • Lead and grow a multidisciplinary team across engineering and operations • Manage technical relationships with key partners and vendors • Support evolution of data platform and drive personalisation

• Manage our payments portfolio including contract negotiations • Support partners by understanding their needs • Coordinate with internal teams to roll out new payment methods • Analyze payment transaction data for trends and recommendations • Conduct market and competitor research to identify growth opportunities

• Develop scalable, automated data pipelines with CI/CD and Dataform in BigQuery for real-time player analytics • Design secure APIs to ingest external data into our Data Warehouse, ensuring reliable flows • Optimize data models in BigQuery and Datastream for fast queries and seamless integrations • Build ETL/reverse ETL pipelines using Google Dataflow for clean, high-quality transformations • Implement monitoring for data accuracy, consistency, and integrity across platforms • Uphold GDPR/CCPA compliance and data governance standards

• Partner with Product Managers and Engineers to define problems and shape user-centered solutions • Design polished features from concept to final UI, translating user needs into clear, usable flows • Craft purposeful motion, micro-interactions, and expressive feedback states that enhance player experience • Elevate experiences from functional to premium through high-fidelity visual design • Use AI tools intelligently to enhance ideation and production workflows • Drive quality through critique, iteration, and close cross-functional collaboration