Bullfinch

• Assist with new system setups – helping configure workflows, permissions, and templates based on client needs • Support clients with the day-to-day use of their HR platforms (e.g. troubleshooting, updates, user access, reporting) • Help with data migrations and testing during implementations or updates • Create and maintain documentation, training materials, and how-to guides for clients • Deliver practical training and walkthroughs to help users feel confident using their systems • Collaborate with our senior consultants to continuously improve how we support clients • Spot opportunities to streamline HR processes using tech

• Own creative strategy for Social Casino accounts across Paid Social, Programmatic, and App Store channels • Generate concepts and briefs for UGC, influencer, Motion Graphics, and Playable content that convert • Lead and mentor a small team of strategists, copywriters, and video editors while maintaining high creative standards • Write scripts and shape storyboards for video content, working with both in-house teams and external creators • Partner with media buyers to analyze performance data and turn insights into the next round of creative iterations • Build winning frameworks and maintain a library of high-performing angles, hooks, and creative approaches

• Own creative strategy for Social Casino accounts across Paid Social, Programmatic, and App Store channels • Generate concepts and briefs for UGC, influencer, Motion Graphics, and Playable content that convert • Lead and mentor a team of strategists, copywriters, and video editors • Write scripts and shape storyboards for video content • Partner with media buyers to analyze performance data

• Own and prioritize the product backlog for our game titles and supporting systems, aligned with the wider product roadmap • Fine-tune game feel, difficulty, pacing, and session design to create genuinely engaging experiences that are hard to put down • Track and optimize core business metrics including retention rates, session patterns, ARPDAU, conversion, and LTV • Drive LiveOps initiatives across events, missions, offers, progression, and dual-currency economy systems • Collaborate with game designers, content creators, and engineering teams to ensure smooth workflows from concept to live • Partner with development teams to translate requirements into clear, actionable tasks while maintaining a healthy backlog

• Take full ownership of the digital marketing roadmap • Lead end-to-end management of paid social campaigns • Monitor and report on campaign fiscal health • Direct evolution of visual and messaging assets • Manage the integration into major affiliate networks • Proactively identify new opportunities for expansion • Actively use AI to enhance and optimize campaigns • Responsible for achieving performance targets

• Develop batch and real-time data pipelines on our GCP platform • Build APIs to share data with other teams and develop CI/CD pipelines for automated deployments • Develop Terraform IAC for deploying core infrastructure and use Datastream to ingest CDC data • Use Dataform and dbt to build medallion data architecture while optimizing BigQuery and ClickHouse models • Build Airflow DAG pipelines for data imports/exports with monitoring and alerting for data integrity • Uphold GDPR/CCPA compliance and maintain data governance standards across platforms

• Own delivery outcomes — ensure your cross-functional teams deliver reliable systems and meet commitments by coordinating priorities and execution • Manage and develop people — including performance reviews, career development, and handling performance concerns when needed • Maintain strong engineering standards — ensure teams follow established architecture patterns and quality standards while navigating complex technical trade-offs • Enable effective team execution — work with Team Leads and Product Managers to ensure initiatives are clearly defined and teams can execute smoothly • Improve engineering effectiveness — continuously refine how teams plan, coordinate, and deliver work as the organization scales • Support system reliability — help teams investigate incidents, understand root causes, and strengthen platform reliability

• Act as the primary advocate and concierge for a portfolio of top-tier players. • Conduct outbound calls to check in with players, offer reassurance, and gather feedback. • Act as the subject matter expert for all player inquiries regarding rewards, loyalty programs, and account benefits. • Monitor and facilitate withdrawal requests for your players. • Use your knowledge of player preferences to create and deliver unique, tailored rewards and incentives. • Collaborate with internal teams to ensure your players' feedback is heard and that their specific needs are met.

• Drive engineering execution, ensuring reliability and leading the technical delivery • Shape technology roadmap and scale a world-class iGaming platform • Own end-to-end delivery of the core platform: player accounts and wallets, game engine, bonus systems, CRM tools, and back-office systems • Ensure the platform meets the demands of regulated gambling environments • Lead and grow a multidisciplinary team across engineering, QA, DevOps, and data • Own and evolve the full SDLC, from agile delivery to CI/CD pipelines • Manage technical relationships with key partners

• Own commercial growth strategy across Nordic markets • Build and activate player acquisition channels via streamers, affiliates, and agents • Identify and develop player pools, communities, and acquisition hubs • Drive measurable revenue outcomes (GGR focus, not vanity metrics) • Build and manage local relationships with key stakeholders and partners