BUFFINI & COMPANY INC

Role Description The Business Coach plays a critical role in supporting and guiding One2One Coaching members by helping them implement a customized business plan rooted in their personal goals, vision, and values. This role blends expert accountability, encouragement, and practical strategy to help clients maintain consistent revenue, master the Working by Referral system, and maximize their potential. Business Coaches also support departmental priorities through complimentary coaching sessions with prospective clients, short-term business support coverage for other coaches, and internal collaboration. Over time, this position grows into a full client caseload with professional development opportunities for continued growth, certification, and leadership. Key Responsibilities - Coach One2One Members using Buffini & Company’s Working by Referral system and personalized business planning strategies. - Conduct a minimum of two 30-minute coaching calls per client per month. - Support clients in implementing lead generation systems, time management, and business fundamentals aligned with their goals. - Review past coaching notes, track progress, and update action plans using Buffini’s CRM and Salesforce tools. - Integrate REALStrengths language and insights to support client development and self-awareness. - Maintain coaching records and communication documentation in accordance with department guidelines. - Deliver exceptional service that promotes client success, engagement, and retention. - Provide short-term business support client coverage when fellow coaches are on leave. - Participate actively in coaching department initiatives, meetings, trainings, group discussions, and cross-functional collaboration. - Maintain accurate records of business activity, attend ongoing professional development, and contribute to team culture and innovation. - Conduct complimentary coaching calls for prospective One2One Members. - Communicate the value of coaching through strengths-based inquiry and goal alignment. - Support new client onboarding and transition into One2One Coaching, as needed. Success Metrics - Successfully complete New Business Coach Training and Buffini & Company’s Business Coach Certification process (including REALStrengths integration). - Ramp up to a minimum caseload of 75 One2One Members within 6 months. - Demonstrate growth in coaching competency, client impact, and strategic execution. Qualifications - Background in coaching, small business ownership, business leadership, psychology, education, or training. - Strong verbal and written communication skills. - High emotional intelligence and active listening ability. - Organized and disciplined with time blocking, calendar management, and follow-through. - Proficient with Microsoft Office Suite, CRM systems (especially Salesforce), and collaborative tools like SharePoint or OneDrive. - Self-starter who thrives in a fast-paced, service-oriented, remote environment. Education & Certifications - Bachelor’s degree or equivalent professional experience required. - Accredited coaching certification is a plus but not required. - REALStrengths certification and Buffini Business Coach Certification provided internally. Work Environment & Culture - Fully remote role with expected travel for company events, coach intensives, and leadership summits. - Must be a visible model of Buffini & Company’s core values: - Live What We Teach - Practice Servant Leadership - Excellence Is Our Minimum Standard Physical Requirements - Regularly required to sit, speak, listen, and use hands for computer-related tasks. - Occasionally required to stand or walk for extended periods during events. - May need to lift up to 30 pounds when assisting at events. The Buffini Difference Joining Buffini & Company means being part of a values-driven culture rooted in service, excellence, and growth. Our Business Coaches are more than accountability partners; they are catalysts for change, impact, and human transformation.

Role Description The Senior Director of Coaching plays a critical role in ensuring the coaching organization operates as a consistent, scalable, and high-performing system. This role is accountable for ensuring the coaching system performs as designed, with clear alignment between strategy, execution, coach capability, and measurable client outcomes. - Owns the execution, performance, and operational effectiveness of the coaching organization. - Leads the core infrastructure of the coaching system, including Coaching Operations, Coach Development, and REALStrengths Profiling. - Partners closely with the SVP of Coaching and the Director of Coach Development. - Ensures coaching execution is system-enabled, supported by integrated workflows, automation, and technology. Qualifications - 8+ years of experience in coaching, leadership, operations, performance management, or organizational development. - Proven experience leading multi-function teams and driving performance in a scalable environment. - Strong understanding of coaching systems, performance metrics, operational execution, and leadership accountability. - Demonstrated ability to translate strategy into clear execution, systems, and measurable outcomes. - High level of ownership, accountability, and results orientation. - Strong systems thinking with the ability to identify and solve patterns across people, process, performance, and client experience. - Excellent leadership, communication, facilitation, and cross-functional collaboration skills. - Experience in a coaching, service, training, or high-accountability performance environment preferred. - REALStrengths knowledge and Buffini coaching experience strongly preferred. Requirements - Own and drive the day-to-day execution of the coaching operating system across all teams. - Drive consistent adoption and execution of coaching frameworks, standards, and methodologies. - Align coaching behaviors with defined scorecards, performance metrics, and client outcomes. - Identify breakdowns in execution, consistency, or results and implement solutions that improve system effectiveness and scalability. - Ensure operational infrastructure supports both coach experience and measurable client outcomes. - Ensure digital solutions are aligned to coaching behavior, performance visibility, and client outcomes. Benefits - Fully remote role with expected travel for company events, coach intensives, and leadership summits. - Joining Buffini & Company means being part of a values-driven culture rooted in service, excellence, and growth.

Job DetailsJob Location: Remote CA - Carlsbad, CA 92011Position Type: Full TimeSalary Range: $40,000.00 - $45,000.00 SalaryJob Shift: DayJob Purpose: The Sales Development Representative (SDR) at Buffini & Company is a part of the Sales Development organization under the Sales Org. Sales Development Representatives (SDR’s) report directly to the SDR Manager. Job Summary: The SDR is responsible for meeting and exceeding company/sales KPI’s and expected monthly, quarterly, and yearly Sales Targets. A successful SDR does this by adhering to and coaching to the sales development process. Duties: (Additional Duties May Be Added As Needed) Meeting/exceeding minimum activity expectations for SDR role. Meeting/exceeding minimum quota expectations for SDR role (63 BC’s held per month). Review personal qualitative metrics and ratios for SDRs including Pipeline metrics, Activities to BC, Prospects added to Sales Force, etc... Track and monitor inbound MQL’s, SQL’s, Business Consultations and Demo Requests assigned to you, to ensure the efficiency of leads. Competencies: Integrity- Does the right thing the right way. Prioritizes honesty, strong morals, and character over own self-interests. Demonstrates integrity in all aspects of the business. Is willing to sacrifice any self-gain to do what is right. Doing what you say, when you say you are going to do it. Leadership- Lead to and adhere to best practices of professionalism, integrity, core values of Buffini & Company, and Core Competencies of the SDR position. Communication & Teamwork- Effective communication and interpersonal skills, both internally and externally. Collaborates well with team members and intradepartmental colleagues. Build strong relationships with other members. Willing to help team members succeed and develop both professionally and personally. Creativity- Constantly looking for unique and new ways to solve challenges and obstacles. Encourages new ideas from self and others. Challenges status quo and always looking to make incremental improvements to processes, best practices, and techniques. Problem Solving- Possesses the ability to navigate dynamic and difficult situations while staying in character and adhering to our core values. Challenges To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience High School Degree. One (1) year sales experience. Attending Events: Part of the job responsibilities for this position may require the Servant Leader to attend and assist at Company events throughout the year. The position may require travel to locations within the United States or Canada, assisting and working under the direction of the Events Department at the events, working extended hours immediately prior to, during and after the days of an event and interacting with Company clients and event invitees. The Servant Leader is expected to represent the Company in a favorable light before, during and after each event. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Must regularly be required to sit and talk or hear while performing duties. The associate frequently is required to use hands to finger, handle, or feel and reach with hands or arms. The associate is occasionally required to stand and walk. The associate must occasionally lift and/or move up to 10 pounds. Work Environment The work environment characteristics here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Qualifications Meeting/exceeding minimum activity expectations for SDR role. Meeting/exceeding minimum quota expectations for SDR role (63 BC’s held per month). Review personal qualitative metrics and ratios for SDRs including Pipeline metrics, Activities to BC, Prospects added to Sales Force, etc... Track and monitor inbound MQL’s, SQL’s, Business Consultations and Demo Requests assigned to you, to ensure the efficiency of leads.