BSR

Role Description The People Operations Manager, Europe and Asia is responsible for leading day-to-day People Operations across Europe and Asia, with a primary focus on France and coverage of the UK, Denmark, Singapore, China, and Japan. The role oversees: - Policy and compliance - Employee relations - Employee lifecycle processes - Benefits and leave administration - HR systems - Operational reporting across the region This is a hands-on role that partners closely with the Head of People and Culture, regional leaders, legal, and Shared Services colleagues. The role is responsible for ensuring compliant, consistent, and employee-centered people operations across multiple jurisdictions, while balancing legal requirements, organizational needs, and employee experience. Compensation - 62,730 € + €3,000 per annum location adjustment for residents of the Paris Metropolitan Area - 25 days of PTO per annum - The ability to work remotely from anywhere in the world for up to 3 months per year - 3 learning & development days - 3 volunteering days Main Duties Compliance, Policy, and Governance - Own and maintain Europe and Asia People Operations policies, processes, and handbook content. - Draft, update, and implement policies in line with evolving employment law and internal standards across the region. - Monitor legal and regulatory developments and liaise with external counsel and relevant providers as needed. - Support required governance processes and filings, including France-specific requirements, in coordination with internal and external stakeholders. - Coordinate multi-country policy rollouts across the UK, Denmark, Singapore, China, and Japan to maintain alignment with BSR standards. - Apply appropriate data privacy, documentation, and recordkeeping practices across People Operations processes. Employee Relations - Lead employee relations matters and investigations across EMEA and APAC, with legal support as appropriate. - Provide clear and practical guidance to managers on performance, conduct, grievance, and workplace matters. - Ensure employee relations processes are timely, fair, well documented, and aligned with internal policy and local legal requirements. Employee Lifecycle and Regional Operations - Oversee onboarding and offboarding processes across covered countries. - Ensure compliant contracts, employment documentation, and employee lifecycle processes across the region. - Coordinate Employer of Record onboarding and offboarding activity where relevant. - Partner with payroll, local providers, and internal stakeholders to ensure employment arrangements and statutory processes are accurate and compliant. - Support work authorization and employment documentation processes where applicable. Benefits, Leave, and Wellbeing - Manage or coordinate country-specific benefits administration in collaboration with brokers and providers. - Maintain and update leave policies and approval workflows in HR systems for regional applicability. - Ensure regional benefits and leave practices are compliant, equitable, and aligned with internal standards. - Support employee wellbeing through consistent and employee-centered processes across the region. HR Systems, Reporting, and Data Integrity - Serve as the regional point person for HR systems, workflows, reporting, and troubleshooting. - Maintain accurate employee records and ensure compliant data management, document retention, and audit readiness across jurisdictions. - Produce regular reports and insights on headcount, turnover, leave, and employee relations themes. - Partner with relevant stakeholders to improve process consistency, reporting quality, and operational efficiency. Performance, Exits, and Employee Insight - Support formal performance processes, including plans, documentation, and manager guidance, in line with global guidance. - Partner with managers to ensure performance matters are managed consistently and appropriately. - Coordinate exit interviews and synthesize employee feedback and trends across the region. - Provide insights to the Talent and Performance Lead and People and Culture leadership on employee experience and retention themes. Cross-functional Collaboration and Ways of Working - Partner with People and Culture colleagues globally to align policies, processes, and employee experience across regions. - Maintain clear SOPs, templates, FAQs, and guidance materials to support consistency and scale. - Work effectively across multiple jurisdictions and time zones with sound judgment and independence. Qualifications - Full professional fluency in French and English. - 5+ years of People Operations or HR generalist experience, including independent ownership of policies and employee relations matters. - Deep, hands-on expertise in French employment law, including policies, employee relations, contracts, working time, leave, and social partner processes. - Proven experience leading employee relations matters and workplace investigations and delivering balanced, well-documented outcomes. - Strongly preferred: knowledge of multi-country People Operations, particularly across the UK, Denmark, Singapore, China, and Japan, with the ability to pragmatically research and apply local requirements. - Proficiency with HR systems, reporting, and document management. - Excellent stakeholder management and communication skills, with the ability to translate complex HR issues into clear guidance. - High integrity, discretion, and sound judgment. Equal Opportunity BSR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.