British Safety Council

Job Description: Job Title:  Digital Content Executive Location: Remote within the UK ​Reporting to: Maketing Manager Employment: Full-time or Part-time/Maternity Cover over 12 months ​ ​ Primary Job Purpose ​ The Digital Content Executive will be responsible for driving client engagement in the digital environment and through work with retained digital agencies and internal product teams, driving improvements to BSC’s SEO commercial performance. They will be the key guardian of the BSC brand in the digital world, ensuring that BSC is represented correctly, driving the credibility of the brand in health, safety and wellbeing, ultimately enabling the organisation to meet it commercial targets and business plan. ​ Brief Description of Tasks - ​ Coordinate with a wide variety of teams around the organisation to develop digital content aligned with product strategies, working with various product heads. - Drive credibility of BSC as the leading source of B2B health and safety knowledge. - Take a leading role in the digital environment, driving the growing credibility of BSC as a key source of workplace wellbeing knowledge, resources and assistance. - Ownership and execution of B2B and B2C campaigns that drive BSC’s digital content strategy and brand across all channels of distribution. - Work with marketing managers where needed to orchestrate and utilise content (including social media) where appropriate to drive awareness, traffic and conversions for our product verticals. - Collaborate with BSC SEO, PPC and PR agencies in the creation and execution of campaigns, ensuring that the content strategy is aligned with broader commercial goals. - Development and localisation of digital content into target international regions including but not limited to: Middle East and Asia. - Development of BSC website changes across all product verticals ensuring alignment between the websites and broader digital channels. - Development and implementation of content for new product launches. - Responsible for maintaining a content tracking/measurement framework to support engagement and wider marketing objectives, with regular performance reviews and reporting. - Contribute to brand development and guardianship across all BSC brands in the digital environment. - Use learnings from digital work to influence the direction of future BSC website CMS requirements and changes. - Ensure that all digital content produced is aligned with BSC brand guidelines. - Through extensive analysis of the digital environment, carry out market research and competitor analysis, feeding in findings to relevant internal stakeholders including Marketing and product teams, to help drive improvements in propositions and commercial performance. - Help drive commercial marketing activity around brand awareness and demand generation targets through digital content. ​ Person Specification 1. Skills & Qualifications ​ Essential ​ - Bachelor’s degree in journalism, communications, English or any relevant copywriting-related field or similar educational background. - Superb verbal and written communication - accurate grammar is essential. - Strong digital knowledge across social media and broader digital content development. - Strong internal and external stakeholder communications skills. - Meticulous attention to detail, with analytical mindset. - Self-motivated, hardworking and enthusiastic team member. - Strong organisational skills. - Ability to learn quickly and be agile. - Strong problem-solving skills. - Ability to take judgements / make decisions based on good commercial awareness. - Excellent level in Word, Excel and PowerPoint. - Ability to work to deadlines. Desirable ​ - Working knowledge of Hootsuite. - Working knowledge of Marketo. - A commercial mindset, with demonstrated experience building a brand's online presence. - Understanding how to write content to specifically improve SEO performance. - Knowledge of email marketing. ​ 2. Experience ​ Essential - Experienced at developing engaging content for different audience types - Extensive use and knowledge of social media platforms such as: Linkedin, Facebook, Twitter and Instagram. - Strong effective communicator. - Hands experience using a CMS system. - Good teamwork skills with the ability to work as part of broader marketing and communications functions - Results oriented with demonstrated ability to continuously improve methods, approaches, and contribution. Commitment to continuous learning. - Strong customer focus with the ability to use customer insight to inform customer-focused content development. - Demonstrated ability to see the big picture and provide useful advice and input across the organisation. - Ability to work effectively in an environment of constant change. ​ Desirable ​ - Hands-on experience in a similar digital role. - ​Google Analytics, Hootsuite and Marketo experience a distinct advantage. - Experience of email marketing. - Experience of optimising content for SEO. - Experience in a target and KPI driven environment. - Experience at developing content for an international audience. - Experience at developing content for new product launches. - Experience of using Umbraco, Marketo and Salesforce. ​ 3. Behaviour Competence ​ - Makes time to build good relationships with team members and colleagues. - Shares knowledge and information with team members and colleagues. - Actively supports others in the team and organisation. - Works closely with team members and customers to achieve goals. - Encourages others to develop a culture of inclusion. - Recognises areas in work that may need to change in order to improve service. - Shares knowledge and information that could help improve performance. - Identifies current barriers to the organisation providing excellent services and develops solutions to implement improvements · Is receptive and open to change. - Communicates clearly through the most appropriate means (verbally or in writing). - Responds to others in a prompt and helpful way. - Adapts communication style depending on the context or the audience. - Listens and tries to understand and appreciate the views of others. - Works to establish the real needs of internal or external customers. - Provides feedback in a constructive and helpful manner. - Actively listens and appropriately responds to constructive feedback. - Takes ownership of issues related to own work. - Identifies a range of solutions to problems that arise. - Finds ways to say ‘yes’ and adopts a positive or ‘can do’ approach. - Behaviours detailed in the corporate Behavioural Framework -       Teamwork -       Communication -       Creativity & Change -       Enhancing Performance -       Leadership -       Personal Effectiveness

Title: Operations Manager Location: Remote Working within UK Job Description: Job Title: Operations Manager - Events Co-ordination, Project and Governance Support Location: Remote within the UK with regular travel ​Reporting to: Managing Director Employment: Full time/Permanent ​ Primary Job Purpose ​ To organise the annual calendar of Events and provide efficient administrative and governance support to the Managing Director and Board of Trustees.​ Brief Description of Tasks ​ - Provide administrative and governance support to Managing Director and Board of Trustees. - ​Provide general support to the Chair and Trustees such as setting up meetings and organising travel arrangements, as required. - ​Create the annual plan and meeting schedule, ensuring clashes are minimised and that it is shared with the Trustees at the beginning of the year and kept up to date, with changes notified promptly. - ​Ensure that the executive team, the board meetings and sub-committees run smoothly and that the preparation of agendas, minutes and relevant documents are circulated in a timely manner. - ​Provide admin support to other Mates In Mind meetings as required. - ​Putting together presentations for speaking events / engagements for Managing Director, Chair, Trustees and other representatives of Mates In Mind as required (may involve research) - ​Provide general administrative support with contracts and other business needs. - ​In collaboration with the Managing Director, agree objectives and outcomes for all awards, events and related products. - ​Produce event tender documents for venues and suppliers and negotiate cost savings with suppliers. - ​Manage the organisation of event logistics, speakers, venues, suppliers, and event booking including guest access and dietary requirements. - ​Manage all award and event administration systems such as awards bookings, supplier invoices, purchase orders and utilise event reports, managing all enquiry inboxes and offering support to members, customers, award submission and event attendees. - ​Produce event materials such as badges, delegate packs, certificates, trophies, registration lists and signage. - ​On the day coordinate logistics for all event formats (online, hybrid, face to face) including registration of delegates, admitting delegates online, taking meeting minutes/notes where necessary, sending out following up feedback forms and collating results, whilst adhering to all GDPR requirements. - ​Coordinate and deliver a range of small events/meetings such as Sector Interest Group (SIG) meetings and quarterly meetings with clients, adjudicator standardisation meetings etc. - ​Work collaboratively with internal and external colleagues to ensure consistently high standards in the delivery of the annual events programmes. - Ensure the awards and events website pages are up to date. - Regular reporting on event delegate numbers, awards and associated product purchases for the Awards and Events Manager and relevant teams. - Manage the design and production of event specific artwork for both digital and print media. - Monitor stock levels of event and awards materials/products. - Work with internal health and safety experts to carry out risk assessments to ensure all aspects of events are safe. - Assist with budget management and administration. - Management and administration of business travel related to events for the team. - Work with the Marketing and Communications Manager to help develop an annual timetable for all marketing activities related to awards and events. - To work with suppliers to ensure awards platforms and processes are in place and provide support to applicants and internal teams, e.g., lessons learned are noted and actions implemented. - Management of the Impact Awards scheme including planning, launch, applicants’ support, liaising with the adjudicators team. - To help ensure awards and events are run using the most efficient, streamlined and up to date processes and systems. - Automate processes and work with colleagues to improve the customer experience, provide recommendations and save on internal staff time. - Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work; and to co-operate with the British Safety Council so far as is necessary to enable it to ensure the health, safety and welfare at work of all its employees.​ Person Specification 1. Skills & Qualifications ​ - Proficient in Microsoft Office - ​Highly organised with strong attention to detail - ​Able to work independently with little support along with working with a wider team - Ability to handle confidential information with a high-level of discretion and professionalism - ​Excellent communication skills, both verbal and written - ​Able to work well under pressure and to strict deadlines 2. Experience ​ - Five years’ experience of administrative support at Board Level with Events planning and delivery 3. Behaviour Competence - Self-sufficiency - Confidence - Strong interpersonal skills - Strong organisational skills - Ability to manage confidential and sensitive information - Ability to think ahead and understand the “big picture” - Ability to use own initiative - Personal Effectiveness - Understands time critical activities and importance of work to clients and stakeholders - Aware of the importance of good presentation - Commercially astute - Self-motivated with a pro-active approach, and enjoys challenges - Communicative, responsive, supportive, flexible - Good judgement, able to appreciate different sensitivities, decisive - Diplomatic, persuasive, excellent interpersonal skills, team player - Open to ideas, keen to learn and continually improve - Behaviours detailed in the corporate Behavioural Framework -       Teamwork -       Communication -       Creativity & Change -       Enhancing Performance -       Leadership -       Personal Effectiveness