Bridgit

The construction industry is facing a severe labor shortage. The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planning and working with the largest and most sophisticated US general contractors. Although we have continued to gain traction since launching in 2019, there is significant opportunity ahead as we continue to innovate and broaden our offering.  As an Onboarding Manager, you will own the onboarding and implementation process for our clients. Your expertise will enable customers to unlock the full potential of our product while creating a foundation for long-term success. What You’ll Do: - Lead the end-to-end implementation process, including scoping, data migration, system configuration, consultations and user training - Collaborate closely with customers to gather requirements, set timelines, and manage expectations - Analyze customer data, ensuring accuracy and alignment with project goals - Build and execute workflows to support clients in adopting our platform efficiently - Conduct tailored training sessions for customer teams, enabling them to maximize product value - Monitor and report on key implementation milestones, escalating issues when necessary - Serve as a bridge between customers and internal teams (Sales, Product, and Customer Success) to ensure a smooth handoff post-implementation

The construction industry is facing a severe labor shortage. The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planning and working with the largest and most sophisticated US general contractors. Although we have continued to gain traction since launching in 2019, there is significant opportunity ahead as we continue to innovate and broaden our offering.  We are seeking a Product Marketing Manager to own the connective tissue between product, market, and go-to-market teams.  Translating what we build into business value our customers actually care about.  As the sole product marketer, and reporting to the VP of Marketing, you’ll work directly with our leadership team to develop strategic positioning that help us win, define how we bring our products to market, and establish a voice that cuts through the noise. You’ll have real ownership over your function as you work to improve our win rates, adoption of new features, and the ability of GTM teams to articulate value in the field. What you will do:  - Play a major role in our product launch process by partnering with Product to tier releases, determine bundling opportunities, and define GTM strategy - from minor updates to major feature launches.  - Enableme GTM teams to ensure that the company moves and messages in lockstep when it comes to new features and value for our customers - Build and evolve Bridgit's messaging architecture, ensuring positioning stays sharp, differentiated, and consistent across every customer-facing surface as the product and market evolve - Be the competitive intelligence engine by developing battle cards, win/loss frameworks, and sales narratives that give revenue teams the language to win, updated as the landscape and market shifts - Run real buyer research and maintain living ICP documentation that the whole team can use — synthesizing Gong calls, CRM data, and direct customer interviews into patterns that actually change how we sell - Partner directly with Sales to stress-test messaging in the field and close the feedback loop between market reality and how we position — fast - Develop enablement materials that help customer and prospect-facing teams articulate ROI against specific customer use cases, not just features — and build internal teams’ ability to consistently connect product capabilities to value

Role Description The construction industry is facing a severe labor shortage. The industry is at an inflection point where they must reimagine talent and modernize their people strategy. Bridgit is the category leader for workforce planning and working with the largest and most sophisticated US general contractors. Although we have continued to gain traction since launching in 2019, there is significant opportunity ahead as we continue to innovate and broaden our offering. At Bridgit, we're not just building AI into our product; we're embedding it into how we operate. We're looking for an AI Technical Product Manager to own that internal transformation. This is a builder role at the intersection of technology and the business. You'll work directly with our GTM teams - Sales, Marketing, Customer Success, and RevOps - to understand how they work, identify where AI can eliminate friction, and then go build it. This role reports to the Director of Product Management, but operates across the entire org - you'll be as comfortable in a Sales team standup as reviewing an API integration with Development. We're not looking for one specific background: whether you're a developer curious about the business side or a product person ready to build real technical chops, if you learn a new AI capability on Monday and have a working prototype by Wednesday, this role was written for you. What you will do - Embed with GTM teams to deeply understand their workflows, pain points, and repetitive tasks - then translate those into AI-powered solutions. - Design, build, and iterate on internal Claude skills, plugins, and automations that eliminate manual work across Sales, Marketing, CS, RevOps and Product. - Identify and prioritize what to build next - work with GTM teams to surface the highest-impact automation opportunities, sequence them, and drive them to completion. - Partner with Engineering on integrations - you're comfortable writing scripts, hitting APIs, and getting your hands dirty when a skill or plugin isn't enough; for more complex integrations into existing tools, you'll work closely with Engineering to scope and ship it. - Keep the AI workspace healthy - maintain documentation, prompts, and configurations so that what's been built is discoverable and usable by the whole org, not just the person who built it. - Act as the internal AI expert and enablement lead: run demos, write guides, and coach teams on how to get the most out of AI tools. - Stay current on the rapidly evolving AI tooling landscape and bring the best of it back to Bridgit. Qualifications - Hands-on experience building with LLMs - you've shipped real things using Claude, OpenAI, or other major LLMs, not just experimented in a notebook. - Strong familiarity with the Claude ecosystem specifically: prompt engineering, the API, Claude Projects, and ideally building custom skills or MCP-based integrations. - Enough technical depth to build independently: you're comfortable with APIs, basic scripting (Python or JS), and workflow automation tools (Zapier, Make, or similar). - Experience working with or inside GTM teams - you understand how Sales and CS actually operate, not just in theory. - A product mindset: you think in terms of user problems and outcomes, not just features and demos. - Strong communicator - you can translate between "here's what the AI can do" and "here's what that means for your workflow" without losing either audience. Who you are - Fluent in AI, not just familiar with it - you use these tools daily, you know their limits as well as their strengths, and you have opinions about what actually works. - A builder first - you'd rather ship a working prototype than write a requirements doc about one. - Comfortable with ambiguity - this role is new, the tooling is evolving fast, and the best path forward won't always be obvious; you're energized by that, not paralyzed. - Collaborative and low-ego - you measure your own success by the impact you have on others, not by the complexity of what you built. - Outcome-oriented - you care about whether the thing you built actually changed how people work, not just whether it got shipped. Bridgit core values - Build Together, Win Together: Committed to pursuing the best outcomes and advancing toward shared goals. - Take Action, Drive Impact: Ensure efforts contribute directly to goals. - No Grit, No Pearl: Embrace the gritty aspects of the journey to success. Compensation At Bridgit, we believe our people are our most valuable asset and we are committed to fair and competitive compensation. The salary range for this role is $120,000 – $150,000 CAD annually. Individual compensation within the range is determined based on skills, experience, and role scope. Total compensation includes base salary, equity awards, and comprehensive benefits. Bridgit values diversity and believes that our strength comes from including the perspectives of all kinds of contributors. We encourage people from underrepresented communities to apply, including racial minorities, 2SLGBTQIA+, and those with disabilities. Accommodations are available during all stages of the recruitment process, please advise us of any needs as required. Recruitment process Bridgit may use technology, including artificial intelligence, to support parts of the recruitment and selection process. About us Founded in 2012, Bridgit is a privately held Series B company, having raised over $34 million CAD in funding, from investors like Camber Creek, Export Development Canada, Salesforce Ventures, Storm Ventures, and more.

• Build and maintain strong relationships with a portfolio of mortgage brokers, fostering trust and long-term partnerships. • Collaborate with aggregator partners to maximize opportunities and ensure alignment on mutual goals. • Provide expert guidance on loan scenarios and lending structures, acting as a trusted advisor to brokers. • Represent Bridgit at broker and aggregator functions, showcasing our value proposition and expanding our network. • Achieve settlement volume targets and agreed KPIs while maintaining a focus on exceptional customer service. • Track and report on sales performance, ensuring alignment with company objectives. • Partner with internal teams to streamline processes, improve the broker experience, and deliver on client needs.