Bolt Farm Treehouse

Role Description BOLT FARM is building America’s most iconic romantic luxury retreat brand: nature-immersed, high-experience, and emotionally transformative. Backed by thousands of five-star guest experiences and a fast-growing national audience, we are scaling a luxury retreat brand built on romance, wellness, beauty, and unforgettable moments. This seat exists to create high-quality first conversations with prospective guests and book qualified appointments for the sales team. You are the first human spark in the outbound sales journey — the person who turns curiosity into connection and connection into momentum. This is not passive remote work. This is not order-taking. This is disciplined outbound sales for a premium brand with a product people remember for life. The Mission: - Connect with prospective guests through outbound calls and SMS. - Qualify their interest and schedule clean, high-intent appointments for the sales team. - Call, text, follow up, track details, sharpen your craft, and improve through coaching. What You’ll Own: - Execute outbound calling campaigns to targeted prospect lists. - Send warm, strategic SMS follow-up that feels human and brand-aligned. - Qualify prospective guests based on fit, timing, interest, and intent. - Set appointments for the sales team with clean context and clear next steps. - Follow approved scripts while still sounding natural, warm, and confident. - Track every call, text, response, objection, and follow-up accurately in the CRM. - Keep your pipeline clean, current, and easy for the sales team to trust. - Participate in coaching, call review, and daily skill improvement. - Use AI to sharpen follow-up, summarize conversations, improve objection handling, and move faster. How Success Is Measured: - Outbound activity completed consistently. - Prospects contacted. - Qualified appointments set. - Appointment show rate. - Closed revenue from appointments you set. - CRM notes, stages, and follow-ups kept accurate. - Speed and quality of follow-up. - Coachability and improvement over time. Qualifications - Experience in appointment setting, inside sales, customer acquisition, telemarketing, or sales development. - Comfortable making outbound calls every day. - Ability to handle rejection without slowing down or blaming the list. - Clear, warm, and direct communication skills. - Ability to write clean, concise texts that sound human. - Capability to follow a script without becoming robotic. - Organized enough to keep CRM notes clean. - Coachable and open to direct feedback. - Experience using AI to work faster, write better, or improve your sales process. - Cares about representing a luxury brand with excellence. Requirements - Need constant motivation to make calls. - Avoid metrics. - Treat CRM notes as optional. - Resist coaching, scripts, or call review. - Desire a quiet remote job with low accountability. - Blame prospects, tools, timing, or scripts before looking at your own execution. - Do not use AI and have no interest in learning. - Want a corporate sales environment with low standards and slow feedback. Benefits - This is not a commodity sales role; you are helping prospective guests take the first step toward a romantic, restorative, unforgettable experience at BOLT FARM. - The best people in this seat are fast, warm, resilient, organized, and hungry to improve. - If you perform, this role can become a launchpad into higher-leverage sales opportunities inside BOLT FARM. Application Requirements - Share your relevant sales or appointment-setting experience. - Include 3–5 measurable wins from past sales work. - Explain how you use AI to work faster or better. - Confirm you are comfortable with outbound calls, SMS follow-up, CRM tracking, and daily coaching. - Disclose any legal dispute, formal complaint, or settlement involving a past employer during the hiring process. - If this is not a hell yes, this is not your seat.

Role Description As Associate Systems & Automation Engineer , you will help turn open-ended business problems into practical internal tools, automations, and AI-assisted solutions. This is not a narrow support role and it is not a seat built around tightly scoped tickets. It is a builder role for someone who can take context, understand how work is happening today, and help create better systems that make the business run more effectively. - Work across a modern JavaScript and TypeScript environment to improve workflows, connect systems, and build solutions that reduce friction across the company. - This role is best suited for someone who is comfortable thinking through the full system — from data layer to end user — and who wants to ship useful solutions quickly inside a team that values practical output over unnecessary complexity. Responsibilities - Build internal tools, workflows, and automations that solve real operational problems across the business. - Turn open-ended requests into practical solutions that improve speed, clarity, and execution. - Contribute to full-stack development work in a JavaScript and TypeScript environment. - Build and improve applications using frameworks and databases similar to Next.js and Postgres. - Use AI-native development tools as a core part of the build process. - Work across the system from data layer to end user rather than only one narrow part of the stack. - Debug, troubleshoot, and refine systems in both local and production environments. - Help move solutions from development into production using sound deployment and production-readiness practices. - Prototype, test, and improve solutions based on real user feedback. - Help create a more integrated internal software environment that reduces reliance on disconnected third-party tools. Qualifications - Hands-on experience building software, automations, or technical products in JavaScript or TypeScript through real-world work or projects. - Proven experience using AI-native development tools such as Cursor, Claude Code, or similar as part of real build workflows. - Working knowledge of Git-based development and testing or test-suite fundamentals. - Experience contributing in a modern full-stack web environment using frameworks and databases similar to Next.js and Postgres. - Experience taking loosely defined technical or workflow problems and turning them into working solutions, with at least some systems design exposure. - Experience debugging and troubleshooting software in local and production environments. - Comfort working through deployment workflows and production-readiness practices that help move software from development to production. Nice to Have - Recent GitHub or other public project work that shows active building. - Startup, failed-startup, freelance, or other entrepreneurial builder experience. - Experience building internal tools, workflow software, or operational systems. - Experience in booking, scheduling, service operations, or other workflow-heavy environments. - A pattern of building side projects, hobby projects, or exploratory technical work outside of core job responsibilities. - Clear signs that technology is a genuine long-term interest, not just a narrow job skill.

Role Description As Sales Manager, you will lead the performance of Bolt Farm’s remote phone sales team and help raise the consistency, structure, and results of a high-intent revenue function. This is a hands-on leadership role for someone who knows how to improve team performance through: - Coaching - Call review - Objection handling - Accountability - Stronger sales execution in a premium consumer sales environment You will spend your time where it matters most: - Reviewing calls - Running trainings - Tightening scripts and follow-up standards - Helping a talented but still-forming team perform at a higher level This is a high-impact opportunity to shape the system, elevate the team, and build a stronger, more scalable revenue engine over time. Responsibilities - Own team performance across booked revenue, conversion rate, revenue per call, show rate, follow-up speed, and close rate by lead source - Lead and develop a remote team of setters and closers through one-on-ones, accountability, performance reviews, and clear expectations - Run structured sales training multiple times per week, including call reviews, mock calls, and objection-handling drills that improve real performance - Review calls closely to identify where deals are won or lost, then turn those insights into stronger coaching, sharper standards, and repeatable training - Tighten scripts, sales process, follow-up expectations, and execution discipline so the team sells with more consistency and less variation - Coach and train the hosts responsible for delivering the rebooking pitch so those conversations are consistent, trust-building, and conversion-oriented - Partner with Marketing, Operations, Tech, and onsite revenue teams to ensure promotions, packages, upsells, and new experiences are clearly communicated and easy for the sales team to sell - Strengthen the sales system through better CRM usage, cleaner reporting, stronger onboarding, better SOP adoption, and less avoidable friction for closers - Maintain a high talent bar by coaching strong performers up and addressing underperformance directly when needed Qualifications - 5+ years of sales experience, including consultative phone sales of premium services, customized packages, memberships, programs, experiences, or other higher-ticket consumer offers - 2+ years of people leadership experience with accountability for team performance, coaching, and revenue outcomes - Experience leading phone-based and/or remote sales teams in a B2C or other high-consideration consumer sales environment - Experience coaching sales reps through call review, objection handling, script/process improvement, and measurable performance improvement - Proven track record improving team sales metrics such as close rate, conversion rate, show rate, revenue per call, follow-up effectiveness, or overall team revenue - Experience operating in fast-moving, performance-driven, service-based, or high-growth sales environments Nice to Have - Experience helping a company scale through meaningful revenue growth stages - Experience selling or leading teams selling offers with typical deal sizes in the $5,000-$20,000+ range - Experience in setter/closer sales environments or teams selling customized consumer packages over the phone - Experience with rebooking, upsell, retention, or repeat-purchase sales motions - Experience in premium hospitality, travel, wellness, consulting, coaching, education, lifestyle, or other experience-driven consumer brands - Comfort using AI-enabled tools or automation to improve coaching, training, or sales execution