Bluestone Physician Services

Bluestone Physician Services delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 12th year in a row! Bluestone also achieved Top Workplace USA 2021-2024! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. Position Overview: Under the supervision of the Revenue Cycle Manager, the Revenue Cycle Specialist performs duties related to full claims processing from submission through payment. This includes but is not limited to: submission of claims, follow-up for all insurance plans, managing denials, resubmissions, and tracking of special exceptions, as well as managing patient balances. This position will primarily be communicating with insurance carriers, customers, and co-workers. Schedule: Full time position, day shift hours, no evenings, weekends or holidays. Location: This remote role MUST be located in our markets in Minnesota, Wisconsin or Florida. Salary: $23.00 - $27.00 per hour. Salary will be commensurate with experience. Responsibilities: - Review and resolve all claims errors before claim is submitted for payment - Review and effectively troubleshoot all known claim denials and rejections, follow up with insurance providers regarding unpaid and rejected claims; resolve issues and re-submit claims - Review and process credit refunds for patient and insurance overpayments - Answer phone inquiries regarding billing, insurance, and claims - Contact patients, patient families, and/or POAs to obtain accurate/updated insurance information - Actively manage and resolve aging claims - Actively work to resolve individual patient balances including contacting patients to set up payment plans, taking credit card payments, and sending electronic communications - Collaborate with field management teams on data analysis and account resolution regarding aging reports - Other duties as assigned Qualifications: Education/Certification/Experience - Previous data entry and 10-key experience required - 2 years of previous medical billing experience in a provider setting preferred Knowledge/Skills/Abilities - Knowledge of basic accounting concepts - General understanding of medical insurance products and plans - Knowledge of ICD-10, CPT, HCPCS codes and claim regulatory guidelines - Knowledge of medical terminology - Working knowledge of Medicare, Medicaid, and third party insurance and the rules and regulations that apply - Strong computer skills, including Microsoft Excel and Google Sheets - Comfortable navigating electronic medical records - Skill in completing multiple tasks at once - Skill in identifying and resolving problems - Skill in verbal and written communication - Ability to communicate professionally with supervisors, coworkers, customers, and patients - Ability to work independently as well as a member of a team to meet company goals - Detail oriented and accurate - Demonstrated ability to read, write, speak, and understand the English language Bluestone Benefits: - Health Insurance - Dental Insurance - Vision Materials Insurance - Company paid Life Insurance - Company paid Short and Long-term Disability - Health Savings Account (with employer contribution) - Flexible Spending Account (FSA) - Retirement plan with 4% matching contributions - Eight (8) paid holidays for office closures - Three weeks (15 Days) Paid Time Off (PTO) - Regular business hours

Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. We are seeking a highly motivated and detail-oriented individual to join our team as a Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers. This position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply! Schedule: Full-time, weekdays during regular business hours, no evenings, weekends or holidays. Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $60,000 – $75,000 annual salary. Salary will be commensurate with experience. Responsibilities: - Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement. - Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes. - Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements. - Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards. - Act as a resource for clinical staff regarding coding inquiries and documentation best practices. - Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts. - Stay current with updates and changes in risk adjustment coding guidelines and regulations. - Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone’s patient population Qualifications: Education/Certification/Experience - Bachelor's degree in Health Information Management, Nursing, or related field. - Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required - Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment. Knowledge/Skills/Abilities - Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities. - Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment. - Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff. - Demonstrated experience in providing education and training to Bluestone professionals. - Detail-oriented with strong analytical and problem-solving skills. - Ability to work independently and manage time effectively in a remote or part-time role. - Knowledge of healthcare compliance regulations and privacy laws. - Demonstrated compatibility with Bluestone’s mission and operating philosophies - Demonstrated ability to read, write, speak, and understand the English language Bluestone Benefits: - Health Insurance - Dental Insurance - Vision Materials Insurance - Company paid Life Insurance - Company paid Short and Long-term Disability - Health Savings Account (with employer contribution) - Flexible Spending Account (FSA) - Retirement plan with 4% matching contributions - Ten (10) paid holidays for office closures - Three weeks (15 Days) Paid Time Off (PTO) - Mileage reimbursement program for field employees - Company sponsored laptop and computer accessories - Regular business hours ​​​ Pay Transparency $60,000—$75,000 USD

Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. We are seeking a highly motivated and detail-oriented individual to join our team as a Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers. This position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply! Schedule: Full-time, weekdays during regular business hours, no evenings, weekends or holidays. Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $60,000 – $75,000 annual salary. Salary will be commensurate with experience. Responsibilities: - Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement. - Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes. - Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements. - Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards. - Act as a resource for clinical staff regarding coding inquiries and documentation best practices. - Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts. - Stay current with updates and changes in risk adjustment coding guidelines and regulations. - Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone’s patient population Qualifications: Education/Certification/Experience - Bachelor's degree in Health Information Management, Nursing, or related field. - Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required - Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment. Knowledge/Skills/Abilities - Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities. - Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment. - Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff. - Demonstrated experience in providing education and training to Bluestone professionals. - Detail-oriented with strong analytical and problem-solving skills. - Ability to work independently and manage time effectively in a remote or part-time role. - Knowledge of healthcare compliance regulations and privacy laws. - Demonstrated compatibility with Bluestone’s mission and operating philosophies - Demonstrated ability to read, write, speak, and understand the English language Bluestone Benefits: - Health Insurance - Dental Insurance - Vision Materials Insurance - Company paid Life Insurance - Company paid Short and Long-term Disability - Health Savings Account (with employer contribution) - Flexible Spending Account (FSA) - Retirement plan with 4% matching contributions - Ten (10) paid holidays for office closures - Three weeks (15 Days) Paid Time Off (PTO) - Mileage reimbursement program for field employees - Company sponsored laptop and computer accessories - Regular business hours ​​​ Pay Transparency $60,000—$75,000 USD

Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary. We are seeking a highly motivated and detail-oriented individual to join our team as a Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers. This position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply! Schedule: Full-time, weekdays during regular business hours, no evenings, weekends or holidays. Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $60,000 – $75,000 annual salary. Salary will be commensurate with experience. Responsibilities: - Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement. - Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes. - Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements. - Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards. - Act as a resource for clinical staff regarding coding inquiries and documentation best practices. - Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts. - Stay current with updates and changes in risk adjustment coding guidelines and regulations. - Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone’s patient population Qualifications: Education/Certification/Experience - Bachelor's degree in Health Information Management, Nursing, or related field. - Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required - Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment. Knowledge/Skills/Abilities - Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities. - Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment. - Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff. - Demonstrated experience in providing education and training to Bluestone professionals. - Detail-oriented with strong analytical and problem-solving skills. - Ability to work independently and manage time effectively in a remote or part-time role. - Knowledge of healthcare compliance regulations and privacy laws. - Demonstrated compatibility with Bluestone’s mission and operating philosophies - Demonstrated ability to read, write, speak, and understand the English language Bluestone Benefits: - Health Insurance - Dental Insurance - Vision Materials Insurance - Company paid Life Insurance - Company paid Short and Long-term Disability - Health Savings Account (with employer contribution) - Flexible Spending Account (FSA) - Retirement plan with 4% matching contributions - Ten (10) paid holidays for office closures - Three weeks (15 Days) Paid Time Off (PTO) - Mileage reimbursement program for field employees - Company sponsored laptop and computer accessories - Regular business hours ​​​ Pay Transparency $60,000—$75,000 USD

Role Description Bluestone Physician Services is seeking a Data Analyst: Value-Based Care to contribute to Bluestone’s analytics initiatives. This role will support the analytical capability by assisting in the maintenance of existing systems, performing standardized processes, and executing analytical work to support strategic influence and operational excellence. Schedule: - Full-time position, regular business hours Monday thru Friday. Location: - This position will be a work from home position, and may come in-office located in downtown Stillwater, MN as requested. Salary: - $74,000 - $94,000 annually. Salary will be commensurate with experience. *** Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Responsibilities: - Contribute to the development and maintenance of analytical systems, standardized reporting, and data products to deliver VBC and operational insights. - Support efforts to streamline and document repetitive analytical work to maximize data efficiencies. - Collaborate with clinical, operational, and executive teams to understand reporting needs and assist in the development of reporting frameworks that support strategic organizational initiatives. - Perform hands-on analysis, including creating custom queries, dashboards, and reports related to program intelligence and operations, HCC risk adjustment, quality measure gaps, claims analysis. - Work under the guidance of the senior analysts and development team to contribute to the development and maintenance of advanced analytics models using tools like SQL and LookerML. - Ensure timely execution and delivery of assigned analytics solutions to guide decision-making processes in value-based care, finance, and clinical operations. - Stay informed of regulatory changes affecting healthcare data reporting and ensure compliance with relevant guidelines (e.g., CMS, HIPAA). - Integrate claims and EHR data to identify trends, cost drivers, and opportunities for cost reduction and efficiency improvements within value-based care models. - Develop reporting and internal performance benchmarks related to key organizational initiatives such as value-based care and care model delivery. Qualifications - Bachelor’s degree in data science, computer science, healthcare administration, or a related field. Master’s degree preferred. - 3-5 years of experience in data analytics, with significant experience in value-based care analytics, ideally within a healthcare or primary care setting. Requirements - Proficiency with SQL for querying and managing large datasets. Familiarity with LookerML for building data models is a plus. - Expertise in business intelligence tools like Looker, Tableau, or Power BI for creating dashboards and generating actionable insights from healthcare data. - Hands-on experience building analytical models from data imported from healthcare clinical and administrative systems (e.g., EHR, claims). - Proven ability to collaborate with data analysts and technical leaders while staying hands-on with technical work related to assigned projects. - Understanding of data integration and reporting methodologies in healthcare, particularly for value-based care contracts. - Strong problem-solving abilities, with a keen attention to detail and data accuracy. - Familiarity with data and reporting requirements for value-based care contracts. - Preferred: Experience applying Lean Six Sigma principles (e.g., DMAIC methodology, Value Stream Mapping, Root Cause Analysis (RCA)) to analytical workflow optimization. - Demonstrated compatibility with Bluestone’s mission and operating philosophies. - Demonstrated ability to read, write, speak, and understand the English language. Benefits - Health Insurance - Dental Insurance - Vision Materials Insurance - Company paid Life Insurance - Company paid Short and Long-term Disability - Health Savings Account (with employer contribution) - Flexible Spending Account (FSA) - Retirement plan with 4% matching contributions - Ten (10) paid holidays for office closures - Three weeks (15 Days) Paid Time Off (PTO) - Mileage reimbursement program for field employees - Company sponsored laptop and computer accessories - Regular business hours Pay Transparency $74,000 — $94,000 USD

Role Description We are seeking a highly motivated and detail-oriented individual to join our team as a Clinical Documentation Improvement (CDI) Specialist. The primary responsibility of this role is to conduct thorough patient chart reviews to identify opportunities for providers to capture risk adjustment diagnostic codes accurately. The successful candidate will play a crucial role in ensuring proper documentation to support appropriate and accurate disease capture and documentation by Bluestone providers. This position offers remote flexibility and the opportunity to make a meaningful impact on documentation accuracy and comprehensive disease capture for Bluestone providers. If you are passionate about improving coding practices and ensuring quality patient care, we encourage you to apply! Schedule: Full-time, weekdays during regular business hours, no evenings, weekends or holidays. Location: This remote role MUST be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $60,000 – $75,000 annual salary. Salary will be commensurate with experience. Responsibilities: - Perform comprehensive reviews of patient charts to identify gaps in documentation and opportunities for risk adjustment coding improvement. - Collaborate with Bluestone providers and other clinical staff to educate them on the importance of accurate documentation for risk adjustment purposes. - Provide ongoing training and support to Bluestone providers to enhance their understanding of risk adjustment coding guidelines and documentation requirements. - Offer guidance and feedback to providers to facilitate improved documentation practices and ensure compliance with coding standards. - Act as a resource for clinical staff regarding coding inquiries and documentation best practices. - Maintain accurate records of chart reviews, coding opportunities identified, and outcomes of provider education efforts. - Stay current with updates and changes in risk adjustment coding guidelines and regulations. - Assist in the development and implementation of CDI initiatives to optimize coding accuracy and capture disease burden among Bluestone’s patient population. Qualifications - Bachelor's degree in Health Information Management, Nursing, or related field. - Certified Risk Adjustment Coder (CRC) certification, Risk Adjustment Coding (RAC) or related risk certification required. - Minimum of 2 years of experience in healthcare coding, with a focus on Hierarchical Condition Category (HCC) coding and risk adjustment. Requirements - Proficiency in reviewing and analyzing medical records for documentation deficiencies and coding opportunities. - Strong understanding of ICD-10-CM coding guidelines, particularly as they relate to risk adjustment. - Excellent communication skills with the ability to effectively interact with Bluestone providers and clinical staff. - Demonstrated experience in providing education and training to Bluestone professionals. - Detail-oriented with strong analytical and problem-solving skills. - Ability to work independently and manage time effectively in a remote or part-time role. - Knowledge of healthcare compliance regulations and privacy laws. - Demonstrated compatibility with Bluestone’s mission and operating philosophies. - Demonstrated ability to read, write, speak, and understand the English language. Benefits - Health Insurance - Dental Insurance - Vision Materials Insurance - Company paid Life Insurance - Company paid Short and Long-term Disability - Health Savings Account (with employer contribution) - Flexible Spending Account (FSA) - Retirement plan with 4% matching contributions - Ten (10) paid holidays for office closures - Three weeks (15 Days) Paid Time Off (PTO) - Mileage reimbursement program for field employees - Company sponsored laptop and computer accessories - Regular business hours Company Description Bluestone delivers great outcomes by bringing exceptional care to patients living with complex, chronic conditions and disabilities. Our unique, robust model of care goes beyond primary care services — our multidisciplinary care teams collaborate with patients, their families and other healthcare providers to deliver care that is preventative, proactive and tailored to their unique needs. Using an evidence-based approach focused on quality care management and data-driven medical decisions, Bluestone care teams collaborate to manage patients’ chronic conditions, address social determinants of health, manage transitions to and from inpatient settings, provide behavioral health support and more. Under our model of care, Bluestone patients experienced 21% fewer ER visits, 36% fewer hospitalizations and 41% fewer hospital readmissions compared to patients with similar conditions and complexities over the same time period. Our care teams travel directly to patients who reside in Assisted Living, Memory Care and Group Home communities throughout Minnesota, Wisconsin and Florida and are supported by clinical operations and administrative colleagues who work remotely or at our corporate offices in Stillwater, Minnesota, and Tampa, Florida. Our success is only possible through the hard work of our employees who bring our core values of Dedication, Excellence, Collaboration and Caring to life every day. Bluestone has been named to the Star Tribune's Top Workplace list for the 13th year in a row! Bluestone also achieved Top Workplace USA 2021-2025! In 2022, Bluestone Accountable Care Organization (ACO) was the best performing ACO in the country as measured by the overall savings per Medicare beneficiary.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Temporary Patient Administrative Assistant (Part-time 20hrs/week) leads the coordination of specialty care and diagnostic imaging. They will be responsible for the end-to-end processing of outpatient referrals and the precise maintenance of patient medical records. The Patient Administrative Assistant will work collaboratively with internal and external partners to ensure that our geriatric and disabled patient populations receive timely access to specialized services, ensuring all clinical documentation is accurate and accessible for the care team. This role is fully remote and provides support during our regular business hours. Schedule: Temporary part-time position (20 hours/week, 4 hour work days) with high potential for permanent position, day shift hours, no evenings, weekends or holidays. Hours to be worked within 8am to 4:30pm Monday thru Thursday & 8am to 3pm on Fridays. Location: This work from home role must be located in one of the Bluestone Markets (Minnesota, Wisconsin or Florida). Salary: $18.00 - $21.00 per hour. Salary will be commensurate with experience. Duration of Temporary Assignment: 3 to 6 months with potential for permanent position. Responsibilities - Assist in scheduling and coordinating appointments with outpatient specialty providers. - Maintain records by entering lab results and updating immunization history. - Provide continuity of care for our patient care team by connecting patients to resources and services. - Maintain a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. - Foster clear and efficient communication channels within the internal and external healthcare team. Qualifications - 3-5 years of relevant medical office experience. - Proficient in navigating electronic medical record systems and working with patient care. - Clear and effective verbal and written communication skills. - Excellent interpersonal and customer service skills. - Detail oriented and accurate. - Demonstrated ability to work independently. - Ability to work with Site Supervisors, Providers and others on the care team. - Computer proficient. - Medical terminology knowledge and understanding of patient care notes. - Demonstrated ability to read, write, speak, and understand the English language.