BlockTXM Inc

• Learning end-to-end Outbound Sales • Driving growth for TalentXM through Employer Branding solutions

• Provide Tier 2/3 functional and technical support for IFS Applications (Cloud/Apps 10) to users across multiple subsidiary companies. • Partner with stakeholders in Finance, Project Management, and Field Service to analyze workflows and map business requirements to IFS standard solutions. • Lead or assist in the rollout of new modules, updates, and major version upgrades. • Manage User Acceptance Testing (UAT) and validation cycles. • Manage system configuration, user profiles, and permission sets. • Create specifications for custom objects (Lobbies, Events, Reports) when standard functionality requires extension. • Design and maintain operational reports using IFS reporting tools (Report Designer, Quick Reports), SQL, or Power BI to provide real-time visibility into project profitability and resource utilization. • Develop training materials and standard operating procedures (SOPs). Conduct training sessions to ensure consistent best practices across all business units.

• Execute email and CRM campaigns using Zoho CRM/Campaigns • Create graphics and templates using Canva or Figma • Draft content: newsletters, outreach emails, and social posts • Explore marketing automation using tools like ChatGPT and Zoho Flow • Track and report engagement metrics and campaign results