Block Labs

• Build distributed, transactional backend platforms across crypto and fintech • Design and implement distributed Go services handling high volume transactional workloads • Run the agentic system that produces the work: context, decomposition, execution, verification • Operate what you ship. Know its failure modes, watch it, and fix it

• Run discovery with operators, fraud/risk teams, compliance stakeholders, analysts, casino teams, payment teams, and internal experts to understand real operational workflows. • Define and maintain product artefacts covering problem statements, user journeys, workflows, success metrics, constraints, assumptions, trade-offs, and decisions. • Translate fraud, AML, payments, gameplay, bonus abuse, and operator intelligence requirements into clear product requirements for design and engineering. • Shape Shield’s risk decisioning capabilities, including risk scores, rule logic, case queues, review flows, reason codes, audit logs, operator permissions, and escalation paths. • Shape Insights’ operator intelligence capabilities, including monitoring views, KPI definitions, report formats, alert logic, baseline comparisons, and AI-assisted explanations. • Partner closely with the data and AI Technical Product Manager, delivering clear data and AI requirements so Shield and Insights get the technical support they need. • Use data actively and critically, ensuring tracking reflects reality and turning operational insights into concrete product decisions. • Engage stakeholders with clarity and intent, gathering input while retaining ownership of prioritisation and trade-offs.

• Design, build, and maintain scalable data pipelines using AWS Glue (PySpark) • Engineer and optimise the ClickHouse warehouse for sub-second query performance • Implement data contracts between back-office and the platform • Build the feature-serving layer providing pre-computed features to AI agents • Integrate with third-party databases and external systems • Establish monitoring, alerting, and maintenance procedures • Own CI/CD and infrastructure-as-code for data workloads • Collaborate with data scientists and engineering teams

• Leading the Agent Execution Layer within our iGaming white-label ecosystem • Owning the product design, rollout, and orchestration of Signal Layer and Agent Systems • Designing and shipping user-facing and internal agents • Gathering requirements and working with developers to create autonomous actions • Managing the system that turns casino and player data into automated business outcomes • Defining the roadmap and decision-logic for the Agent Execution Layer • Establishing requirements for monitoring and tracing agent decisions • Designing and managing autonomous workflows

Role Description We are hiring a Head of Game Production to own the strategy, production, and commercial performance of our growing portfolio of owned casino games, including table game variants, slots, crash-style games, and other originals. These games have quickly become the highest-performing content inside one of our casinos. We are now scaling this into a repeatable competitive advantage for our upcoming white-label casino provider. This is a senior product and production leadership role for someone who can turn game concepts into shipped, monetising, high-quality products, selecting the right partners for the right concepts while building the internal product and design function around it. You will have strategic mandate over the roadmap, with the accountability to decide which titles are built, iterated, or sunset. If successful, you will help lead the transition from external execution into an internal games studio over time, with potential acquisition and integration upside. Core Accountability - You own the end-to-end game production system that turns stakeholder requirements into a stable, compliant, performant product portfolio. - Keep them running profitably in live environments. What You’ll Own - Game Portfolio Strategy - Define what games we build and why. - Focus on marketing, user acquisition, player retention, VIP monetisation, or profit. - Make build vs partner vs white-label decision on a per-game basis. - Shape a defensible originals roadmap. - End-to-End Game Production - Own the full lifecycle from concept to launch. - Game mechanics, UX flows, feature design. - Art, animation, sound direction. - Delivery coordination with external development teams. - QA, certification, launch execution. - RTP, Volatility, Risk and Exposure - Drive innovation through unique RTP/volatility models. - Work closely with data, CRM and VIP teams to build a segment maximum exposure strategy. - Partner with customer service, analytics, and risk stakeholders. - Vendor and Studio Management - Build a partnership portfolio focusing on different game genres, speed, quality and cost effectiveness. - Lead production through a hybrid model. - External agency execution with internal ownership. - Own roadmaps, prioritisation, and delivery cadence. - Performance Ownership - Own game performance post-launch, taking accountability for commercial success. - Iterate fast on successful titles, take initiative for iteration vs new title decisions. - Kill weak games quickly, understand reasons for poor performance. - Build a repeatable learning and improvement loop. - Live operations and incident management. What You’ll Be Doing - Act as the product owner for casino originals across operators. - Translate commercial goals into clear game specs and priorities. - Drive strong UX/UI and production quality despite weak external design input. - Define PRDs, decision logs, success metrics, constraints. - Ensure games ship quickly, safely, and profitably. Qualifications - 5+ years in casino game production, product, or iGaming studio leadership. - Shipped multiple real-money casino games end-to-end. - Strong understanding of game mathematics, RTP, volatility, and risk mechanics. - Familiarity with slot, table and crash games. - Experience managing external studios or distributed delivery teams. - Commercial mindset with accountability for performance outcomes. Requirements - Background in top operators or leading originals studios (Nice to Have). - Familiarity with cloud cost optimisation and live-service monitoring (Nice to Have). - Exposure to certification labs and regulated markets (Nice to Have). Culture Mature, mission-driven, and low-ego. We value clarity over noise, outcomes over theatrics, and pace without chaos. If you’re one of the smartest minds in your craft and want to build with other experts, you’ll feel at home here.

• Take ownership of the reliability, performance, and continuous improvement of our services. • Champion operational excellence by driving SLA adherence, KPI reporting, and tool management. • Manage and optimize Internal IT operations, with a focus on access control, security compliance, and subscription/license budgeting. • Define, track, and report on SLAs, KPIs, and service health metrics to stakeholders and senior management. • Ensure the right tooling and monitoring platforms are in place, continuously evaluated, and aligned with business needs. • Partner with Platform Engineering, Product, and Delivery teams to improve reliability and scalability across services. • Lead service reviews and own communication of service performance, risks, and improvement initiatives. • Foster a culture of ownership and continuous improvement within the support and IT functions.

• Turn blockchain and product data into clear, actionable insights • Own the end-to-end analytics stack for wallet funnels, wagering behavior, lifecycle marketing, and compliance • Design, build, and iterate on Tableau dashboards that surface core KPIs • Write production-grade SQL to model clean datasets • Use Python for analysis, data quality checks, lightweight ETL/backfills, API integrations, and automation • Work with on-chain data: parse EVM logs and token transfers, join labeled-address datasets, analyze exchange/bridge flows • Own crypto wallet analytics across the funnel • Partner with Product, Marketing/CRM, Risk/Compliance, and Engineering teams • Design and analyze experiments, cohorts, and attribution • Investigate anomalies and recommend mitigations • Automate recurring reporting and alerting for KPI movements

• Design and build the core gameplay runtime in Go • Build a tamper-evident, append-only ledger • Build the game configuration system and simulation tools • Build the integration layer between our platform and operator partners • Build client-facing surfaces (WebSocket and REST) • Drive architectural decisions for determinism, idempotency, and auditability • Deploy on AWS (ECS) • Work contract-first, with strong API contracts

• Help build and ship high-performance, modular and visually distinct interfaces across our multi-tenant platforms • Work within cross-functional teams of engineers, product managers and designers, owning the frontend layer that powers multiple white-labeled experiences for partner brands • Rebuild an existing customer-facing product UI and launch a new branded experience for an incoming partner, both running on shared multi-tenant foundations • Design and own the templating and theming system that lets us spin up differentiated UIs per tenant without duplicating codebases • Architect and maintain micro frontend boundaries across our platforms so teams can ship independently while keeping shared user journeys consistent • Hit and defend strict Core Web Vitals targets (LCP, INP, CLS), enforcing performance budgets and shipping measurable optimisations • Build, maintain and refactor modular Next.js and React interfaces with reusability and tenant configurability as first-class concerns • Use AI coding tools (Cursor, Claude Code or equivalent) as a core part of your daily workflow to accelerate scaffolding, refactoring, test generation and overall shipping velocity • Collaborate with product and backend engineers to define API contracts, feature behaviour and tenant-specific configuration • Advocate for clean, testable and maintainable code through peer reviews, documentation and a strong shared design system

• Execute manual test cases across web and mobile platforms, covering functional, regression, and smoke testing scenarios. • Run structured regression suites before production releases, logging defects with clear reproduction steps and severity classification. • Verify bug fixes and validate that resolved issues do not introduce new regressions in related areas. • Collaborate with QA Leads and developers to clarify requirements, flag ambiguities, and ensure test coverage aligns with acceptance criteria. • Maintain and update test case documentation, keeping test suites current as features evolve. • Participate in sprint ceremonies, providing testing status updates and raising blockers early. • Support exploratory testing efforts to uncover edge cases and usability issues beyond scripted test plans.