Bitrise

• Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements • Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices. • Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap. • Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD. • Act as technical escalation point for the global support team. • Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts. • Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers. • Build deep relationships with technical champions within our customer base to enable them to become company advocates. • Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution. • Help shape and execute on our strategies that lead to strong user adoption.

• Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements • Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices. • Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap. • Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD. • Act as technical escalation point for the global support team. • Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts. • Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers. • Build deep relationships with technical champions within our customer base to enable them to become company advocates. • Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution. • Help shape and execute on our strategies that lead to strong user adoption.

• Be a trusted advisor to Bitrise customers, demonstrating how the company addresses their business requirements • Remain up-to-date on industry best practices, allowing you to act as a subject matter expert for our customers around mobile development best practices. • Collaborate with Bitrise product and engineering teams to provide feedback and industry trends to help shape the product roadmap. • Work with developers from our largest customers to debug complex Mobile DevOps issues, with a focus on CI/CD. • Act as technical escalation point for the global support team. • Be a thought leader for Bitrise in the marketplace, including attending and speaking at conferences, hosting webinars, writing blog posts. • Assist the Customer Success Managers to provide technical consultancy during the onboarding of enterprise customers. • Build deep relationships with technical champions within our customer base to enable them to become company advocates. • Drive successful business outcomes across our enterprise customers through educating, training, designing and aiding in implementation of their company solution. • Help shape and execute on our strategies that lead to strong user adoption.

• Maintain, improve, and scale our existing infrastructure (both data center and cloud services) to meet growing demands • Manage Mac-based and Linux-based build infrastructures alongside network infrastructure • Streamline workflows through automation, enhancing efficiency and reducing manual intervention • Proactively monitor infrastructure performance and identify potential issues to prevent customer impact • Handle incidents effectively and conduct thorough post-mortems to prevent recurrence • Develop systematic procedures for troubleshooting and maintenance • Refine deployment practices to enhance quality and velocity • Demonstrate the ability to work independently and take initiative • Thrive in leading projects and project teams to drive innovation and achieve our mission • Work closely with various teams within the company • Document tribal knowledge and promote knowledge sharing across the engineering department • Plan and execute work in an iterative, agile manner