Beyond 12

• Develop Leaders & Champion Change. Your primary impact is through your Associate Directors. Coach them on how to lead data-informed conversations, manage performance with empathy and accountability, and build team culture. Serve as a change management thought partner to the CPO and together lead the Program team through evolving expectations with clarity and conviction. • Strategize & Innovate. Identify opportunities for improving Program team practices and processes. Design strategic solutions in collaboration with Product & Engineering and Data & Research, including AI-assisted tools and systems. Use data storytelling to help your team understand what the data reveals and what it means for coaching. • Own Program Coherence & Fidelity. Hold ultimate responsibility, alongside the CPO, for how fully the program model is implemented. Serve as the primary leader for the quality assurance function, working closely with the ADs. Manage program model development, coordinate the implementation of learning agendas and pilots, and translate organizational vision into practice. Partner with the Product Manager, CPO, and Chief Technology Officer to advance the integrated coaching product where AI and human coaches work hand-in-hand. • Collaborate Across the Organization. Serve as the CPO’s strategic partner and primary delegate on program decisions. Work across departments to ensure alignment between what is sold, communicated, and delivered. Join the ADs and CPO in representing Program across the organization and to customers and strategic partners.

Role Description As the Director of Program, you will: - Develop Leaders & Champion Change: Coach Associate Directors on leading data-informed conversations, managing performance with empathy and accountability, and building team culture. - Strategize & Innovate: Identify opportunities for improving Program team practices and processes, and design strategic solutions in collaboration with Product & Engineering and Data & Research. - Own Program Coherence & Fidelity: Hold responsibility for program model implementation and quality assurance. - Collaborate Across the Organization: Serve as the CPO’s strategic partner and primary delegate on program decisions. Qualifications - Deep commitment to Beyond 12’s mission, vision, and core values: Collaboration, Excellence, Innovation, Knowledge, Respect, and Trust. - Experience developing managers, not just individual contributors. - Demonstrated experience in change leadership and building high-performance team cultures. - Strong systems thinker with comfort in data-driven management and data storytelling. - Ability to hold multiple truths at once and honor complexity. - AI literacy and enthusiasm for innovation. - Strong cross-functional collaboration skills. - Proven ability to move projects from vision to execution across multiple teams and timelines. - Results-oriented and self-directed with excellent organizational and time-management skills. - Excellent interpersonal, oral, and written communication skills. - Familiarity with office productivity programs (e.g., Google Docs, Google Sheets, Slack) and web and mobile communication tools. Requirements - Manage two Associate Directors of Program. - Provide personalized leadership to Associate Directors during consistently scheduled meetings. - Assess and analyze coach and student data across teams. - Own the design and maintenance of the performance support framework for the Program team. - Lead the change management process when program expectations evolve. - Hold responsibility for implementation fidelity across the program model. - Partner with the Product Manager, CPO, and CTO to advance the integrated coaching product. - Identify and design improvements to program systems, tools, and processes. - Manage the program model development process. - Successfully deliver cross-team and Program-specific projects. - Serve as a Program lead on strategic partnerships and select customer accounts. - Collaborate with Customer Success, Strategic Partnerships, and Data & Research. - Ensure seamless completion of ongoing and annual program operations. - Lead all hiring for the Program team. Benefits - Competitive package, including health, dental, vision, flexible spending account, 401(k), and paid time off. - Salary: $120,000. - Fully remote organization based in California. Company Description Beyond 12 is an equal opportunity employer and welcomes candidates from diverse backgrounds and those who were the first in their family to graduate from college.

Role: College Coach Status: Full-Time, Exempt (not eligible for overtime); Minimum 2-year commitment Start Date: July 9, 2026 Required Schedule: 5 days per week, typically Monday–Friday — 9 am–6 pm (3 days) and 11 am–8 pm (2 days). One week per month, a Saturday 9 am–6 pm shift replaces one weekday shift. Location: Remote - Arizona, California, Colorado, Georgia, Idaho, Illinois, Oregon, Montana, Nevada, New Mexico, Utah, Wyoming We strongly suggest you visit our opportunity here to learn more about Beyond 12, the job description, requirements, and FAQs. About Beyond 12 Beyond 12 is a national technology-driven nonprofit committed to ensuring all students — regardless of background — have the support they need to graduate from college and build meaningful careers. Since 2010, we’ve partnered with high schools and colleges to provide students with virtual, 1:1 coaching and access to our tech-enabled college success platform. Join us in transforming higher education and empowering the next generation of college graduates! About the Position Are you a college graduate who is passionate about lifting other students as you climb your own ladder of success? You could inspire the next generation by becoming a college coach. You will work with up to 450 college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, achieve their dream of earning a degree. In your monthly calls with your students, you will use your academic and personal experiences, as well as Beyond 12's coaching curriculum, to help your students set goals, create education plans, navigate financial aid, build relationships, and manage their time effectively so they can be successful in and out of the classroom. For every student, you will track and document data about your students' progress to serve them most effectively. As a college coach, you will help our organization better understand college persistence and graduation trends. Location: Remote (work from home), but targeting candidates in the United States who are based in California, Georgia, and Illinois, with consideration for your experience as noted below.  Beyond 12 is a remote organization, where all employees work from home.  This role is region-specific, and candidates must reside in the region they support: - Atlanta Program: Must be based in GA - Chicago Program: Must be based in IL - Bay Area Program: Open to candidates based in California and other West Coast states (See below) We strongly value candidates with experience in the education systems most closely connected to each region: - Atlanta Program: Atlanta Public Schools; Georgia University System - Chicago Program: Chicago Public Schools - Bay Area Program: Oakland Unified School District; University of California system; California State University system; California community colleges Schedule: This position follows a 5-day workweek. For 3 days per week, coaches will work from 9am-6pm local time, and for 2 days each week, coaches will work from 11am-8pm local time. Coaches work one Saturday each month during a 9am-6pm local time shift (with 1 hour for lunch). After completing any Saturday working day, coaches will choose their own flex-day to have off the following week. About You You are passionate and excited about having an impact on the lives of college students from under-resourced backgrounds. You lead with empathy and respect and seek to understand the obstacles others face. You are comfortable with technology and value the role data plays in providing insights that help address our most intractable social challenges. You are resilient, even in the face of obstacles and setbacks. Your Responsibilities  (include, but are not limited to) - Provide personalized, motivating, and actionable coaching to college students, scheduling and contacting all of your students consistently every month. - Offer college students guidance and direction in a timely manner. - On a daily basis and for every student interaction, consistently collect, record, and interpret student data. - Meet department goals for student calls, texts, and interactions as set by your manager and the department using guided, proven techniques and training, while contributing your own insights and creativity. - Participate in virtual weekly meetings to review coaching program updates, data hygiene, partner-related questions, and general updates. - Guide students to the appropriate campus resources and help them identify and overcome the obstacles that may prevent them from succeeding. - Invoke safety for students during virtual coaching interactions, actively listening and asking powerful questions that get at the core of a student’s needs. - Prepare written insights on trends that you are seeing with students to share quarterly. - Actively participate in department and organization-wide projects to support our students and operations.  - Reflect Beyond 12’s Values in your role with students and colleagues: Trust, Respect, Innovation, Collaboration, Knowledge, Excellence.

Role: College Coach Status: Full-Time, Exempt (not eligible for overtime); Minimum 2-year commitment Start Date: July 9, 2026 Required Schedule: 5 days per week, typically Monday–Friday — 9 am–6 pm (3 days) and 11 am–8 pm (2 days). One week per month, a Saturday 9 am–6 pm shift replaces one weekday shift. Location: Remote - Arizona, California, Colorado, Georgia, Idaho, Illinois, Oregon, Montana, Nevada, New Mexico, Utah, Wyoming We strongly suggest you visit our opportunity here to learn more about Beyond 12, the job description, requirements, and FAQs. About Beyond 12 Beyond 12 is a national technology-driven nonprofit committed to ensuring all students — regardless of background — have the support they need to graduate from college and build meaningful careers. Since 2010, we’ve partnered with high schools and colleges to provide students with virtual, 1:1 coaching and access to our tech-enabled college success platform. Join us in transforming higher education and empowering the next generation of college graduates! About the Position Are you a college graduate who is passionate about lifting other students as you climb your own ladder of success? You could inspire the next generation by becoming a college coach. You will work with up to 450 college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, achieve their dream of earning a degree. In your monthly calls with your students, you will use your academic and personal experiences, as well as Beyond 12's coaching curriculum, to help your students set goals, create education plans, navigate financial aid, build relationships, and manage their time effectively so they can be successful in and out of the classroom. For every student, you will track and document data about your students' progress to serve them most effectively. As a college coach, you will help our organization better understand college persistence and graduation trends. Location: Remote (work from home), but targeting candidates in the United States who are based in California, Georgia, and Illinois, with consideration for your experience as noted below.  Beyond 12 is a remote organization, where all employees work from home.  This role is region-specific, and candidates must reside in the region they support: - Atlanta Program: Must be based in GA - Chicago Program: Must be based in IL - Bay Area Program: Open to candidates based in California and other West Coast states (See below) We strongly value candidates with experience in the education systems most closely connected to each region: - Atlanta Program: Atlanta Public Schools; Georgia University System - Chicago Program: Chicago Public Schools - Bay Area Program: Oakland Unified School District; University of California system; California State University system; California community colleges Schedule: This position follows a 5-day workweek. For 3 days per week, coaches will work from 9am-6pm local time, and for 2 days each week, coaches will work from 11am-8pm local time. Coaches work one Saturday each month during a 9am-6pm local time shift (with 1 hour for lunch). After completing any Saturday working day, coaches will choose their own flex-day to have off the following week. About You You are passionate and excited about having an impact on the lives of college students from under-resourced backgrounds. You lead with empathy and respect and seek to understand the obstacles others face. You are comfortable with technology and value the role data plays in providing insights that help address our most intractable social challenges. You are resilient, even in the face of obstacles and setbacks. Your Responsibilities  (include, but are not limited to) - Provide personalized, motivating, and actionable coaching to college students, scheduling and contacting all of your students consistently every month. - Offer college students guidance and direction in a timely manner. - On a daily basis and for every student interaction, consistently collect, record, and interpret student data. - Meet department goals for student calls, texts, and interactions as set by your manager and the department using guided, proven techniques and training, while contributing your own insights and creativity. - Participate in virtual weekly meetings to review coaching program updates, data hygiene, partner-related questions, and general updates. - Guide students to the appropriate campus resources and help them identify and overcome the obstacles that may prevent them from succeeding. - Invoke safety for students during virtual coaching interactions, actively listening and asking powerful questions that get at the core of a student’s needs. - Prepare written insights on trends that you are seeing with students to share quarterly. - Actively participate in department and organization-wide projects to support our students and operations.  - Reflect Beyond 12’s Values in your role with students and colleagues: Trust, Respect, Innovation, Collaboration, Knowledge, Excellence.

Role: College Coach Status: Full-Time, Exempt (not eligible for overtime); Minimum 2-year commitment Start Date: July 9, 2026 Required Schedule: 5 days per week, typically Monday–Friday — 9 am–6 pm (3 days) and 11 am–8 pm (2 days). One week per month, a Saturday 9 am–6 pm shift replaces one weekday shift. Location: Remote - Arizona, California, Colorado, Georgia, Idaho, Illinois, Oregon, Montana, Nevada, New Mexico, Utah, Wyoming We strongly suggest you visit our opportunity here to learn more about Beyond 12, the job description, requirements, and FAQs. About Beyond 12 Beyond 12 is a national technology-driven nonprofit committed to ensuring all students — regardless of background — have the support they need to graduate from college and build meaningful careers. Since 2010, we’ve partnered with high schools and colleges to provide students with virtual, 1:1 coaching and access to our tech-enabled college success platform. Join us in transforming higher education and empowering the next generation of college graduates! About the Position Are you a college graduate who is passionate about lifting other students as you climb your own ladder of success? You could inspire the next generation by becoming a college coach. You will work with up to 450 college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, achieve their dream of earning a degree. In your monthly calls with your students, you will use your academic and personal experiences, as well as Beyond 12's coaching curriculum, to help your students set goals, create education plans, navigate financial aid, build relationships, and manage their time effectively so they can be successful in and out of the classroom. For every student, you will track and document data about your students' progress to serve them most effectively. As a college coach, you will help our organization better understand college persistence and graduation trends. Location: Remote (work from home), but targeting candidates in the United States who are based in California, Georgia, and Illinois, with consideration for your experience as noted below.  Beyond 12 is a remote organization, where all employees work from home.  This role is region-specific, and candidates must reside in the region they support: - Atlanta Program: Must be based in GA - Chicago Program: Must be based in IL - Bay Area Program: Open to candidates based in California and other West Coast states (See below) We strongly value candidates with experience in the education systems most closely connected to each region: - Atlanta Program: Atlanta Public Schools; Georgia University System - Chicago Program: Chicago Public Schools - Bay Area Program: Oakland Unified School District; University of California system; California State University system; California community colleges Schedule: This position follows a 5-day workweek. For 3 days per week, coaches will work from 9am-6pm local time, and for 2 days each week, coaches will work from 11am-8pm local time. Coaches work one Saturday each month during a 9am-6pm local time shift (with 1 hour for lunch). After completing any Saturday working day, coaches will choose their own flex-day to have off the following week. About You You are passionate and excited about having an impact on the lives of college students from under-resourced backgrounds. You lead with empathy and respect and seek to understand the obstacles others face. You are comfortable with technology and value the role data plays in providing insights that help address our most intractable social challenges. You are resilient, even in the face of obstacles and setbacks. Your Responsibilities  (include, but are not limited to) - Provide personalized, motivating, and actionable coaching to college students, scheduling and contacting all of your students consistently every month. - Offer college students guidance and direction in a timely manner. - On a daily basis and for every student interaction, consistently collect, record, and interpret student data. - Meet department goals for student calls, texts, and interactions as set by your manager and the department using guided, proven techniques and training, while contributing your own insights and creativity. - Participate in virtual weekly meetings to review coaching program updates, data hygiene, partner-related questions, and general updates. - Guide students to the appropriate campus resources and help them identify and overcome the obstacles that may prevent them from succeeding. - Invoke safety for students during virtual coaching interactions, actively listening and asking powerful questions that get at the core of a student’s needs. - Prepare written insights on trends that you are seeing with students to share quarterly. - Actively participate in department and organization-wide projects to support our students and operations.  - Reflect Beyond 12’s Values in your role with students and colleagues: Trust, Respect, Innovation, Collaboration, Knowledge, Excellence.

Role: College Coach Status: Full-Time, Exempt (not eligible for overtime); Minimum 2-year commitment Start Date: July 9, 2026 Required Schedule: 5 days per week, typically Monday–Friday — 9 am–6 pm (3 days) and 11 am–8 pm (2 days). One week per month, a Saturday 9 am–6 pm shift replaces one weekday shift. Location: Remote - Arizona, California, Colorado, Georgia, Idaho, Illinois, Oregon, Montana, Nevada, New Mexico, Utah, Wyoming We strongly suggest you visit our opportunity here to learn more about Beyond 12, the job description, requirements, and FAQs. About Beyond 12 Beyond 12 is a national technology-driven nonprofit committed to ensuring all students — regardless of background — have the support they need to graduate from college and build meaningful careers. Since 2010, we’ve partnered with high schools and colleges to provide students with virtual, 1:1 coaching and access to our tech-enabled college success platform. Join us in transforming higher education and empowering the next generation of college graduates! About the Position Are you a college graduate who is passionate about lifting other students as you climb your own ladder of success? You could inspire the next generation by becoming a college coach. You will work with up to 450 college students virtually — by phone, text messaging, email, and social media — to help them navigate the beginning of their college career and, ultimately, achieve their dream of earning a degree. In your monthly calls with your students, you will use your academic and personal experiences, as well as Beyond 12's coaching curriculum, to help your students set goals, create education plans, navigate financial aid, build relationships, and manage their time effectively so they can be successful in and out of the classroom. For every student, you will track and document data about your students' progress to serve them most effectively. As a college coach, you will help our organization better understand college persistence and graduation trends. Location: Remote (work from home), but targeting candidates in the United States who are based in California, Georgia, and Illinois, with consideration for your experience as noted below.  Beyond 12 is a remote organization, where all employees work from home.  This role is region-specific, and candidates must reside in the region they support: - Atlanta Program: Must be based in GA - Chicago Program: Must be based in IL - Bay Area Program: Open to candidates based in California and other West Coast states (See below) We strongly value candidates with experience in the education systems most closely connected to each region: - Atlanta Program: Atlanta Public Schools; Georgia University System - Chicago Program: Chicago Public Schools - Bay Area Program: Oakland Unified School District; University of California system; California State University system; California community colleges Schedule: This position follows a 5-day workweek. For 3 days per week, coaches will work from 9am-6pm local time, and for 2 days each week, coaches will work from 11am-8pm local time. Coaches work one Saturday each month during a 9am-6pm local time shift (with 1 hour for lunch). After completing any Saturday working day, coaches will choose their own flex-day to have off the following week. About You You are passionate and excited about having an impact on the lives of college students from under-resourced backgrounds. You lead with empathy and respect and seek to understand the obstacles others face. You are comfortable with technology and value the role data plays in providing insights that help address our most intractable social challenges. You are resilient, even in the face of obstacles and setbacks. Your Responsibilities  (include, but are not limited to) - Provide personalized, motivating, and actionable coaching to college students, scheduling and contacting all of your students consistently every month. - Offer college students guidance and direction in a timely manner. - On a daily basis and for every student interaction, consistently collect, record, and interpret student data. - Meet department goals for student calls, texts, and interactions as set by your manager and the department using guided, proven techniques and training, while contributing your own insights and creativity. - Participate in virtual weekly meetings to review coaching program updates, data hygiene, partner-related questions, and general updates. - Guide students to the appropriate campus resources and help them identify and overcome the obstacles that may prevent them from succeeding. - Invoke safety for students during virtual coaching interactions, actively listening and asking powerful questions that get at the core of a student’s needs. - Prepare written insights on trends that you are seeing with students to share quarterly. - Actively participate in department and organization-wide projects to support our students and operations.  - Reflect Beyond 12’s Values in your role with students and colleagues: Trust, Respect, Innovation, Collaboration, Knowledge, Excellence.