BetterNight Solutions

Title: Market Manager Location: Ohio/Kentucky Job Description: Fully Remote Job Type Full-time (Columbus, OH preferred but can live anywhere in territory) Build One of the Premier Sleep Markets in the Country We are looking for high-performing sleep sales professionals who want more than another traditional DME territory. This is an opportunity to build a major sleep market with a company focused on premium patient experience, operational execution, outcomes, and aggressive growth across CPAP therapy and sleep medicine. If you are a top CPAP, HST, sleep diagnostics, pulmonary, or sleep therapy seller and have ever thought: · “I could build something much bigger.” · “I’m underpaid for the business I generate.” · “My company cannot operationally support large sleep accounts.” · “Nobody in this industry executes consistently.” · “I want real upside.” …this role was built for you. The Opportunity The Ohio/Kentucky market offers a high-growth market with strong payer alignment and a dense base of high-volume sleep programs and referral sources. This role will build top-tier relationships and win large accounts. Pure hunting role focused on landing and scaling large, long-term accounts. What You’ll Do · Develop and grow relationships with high-volume referring providers · Own and develop your territory like a business · Identify and close large CPAP and sleep therapy opportunities · Drive growth through operational excellence, service differentiation, and strategic partnerships · Conduct in-person and virtual field sales activity across the territory · Lead business reviews and performance discussions with provider partners · Partner internally with operations, clinical teams, and leadership to support account growth · Represent BetterNight at conferences, industry meetings, and provider events Requirements What We’re Looking For Proven sleep industry sellers who want to leverage their experience, relationships, and market knowledge to build enterprise-level sleep partnerships with uncapped income potential and no quota caps limiting earnings. Ideal candidates may come from: · CPAP/DME sales · Home sleep testing · Sleep diagnostics · Pulmonary sales · Sleep therapy · Respiratory/DME leadership · Other products or services from the Sleep Provider industry Top candidates typically have: · Existing sleep medicine relationships · Experience selling to specialists and large physician groups · A history of building business, not simply maintaining accounts · Strong field presence and executive communication skills · High urgency and competitive drive · The ability to operate independently while building strategic partnerships Compensation Top performers should expect to significantly outperform traditional DME compensation models. · Competitive base salary · Uncapped commission structure with no quota cap limiting earnings · Aggressive accelerator model designed to heavily reward high producers · Realistic earnings potential of $200K+ for successful market builders · Top performers can substantially exceed that level Additional benefits include: · Medical, dental, vision, and 401(k) · Auto and phone allowance · Vacation and holidays · Career growth with a rapidly expanding national sleep company About BetterNight BetterNight has over 30 years of experience in sleep medicine and supports patients and providers across the country. Under the direction of proven executive leaders in the DME/sleep industry, we are looking to grow quickly and are investing heavily in people who have the skill set and motivation to succeed in building major sleep markets.

Patient AR Representative Location: Fully Remote Job Type Full-time Description Do you excel on the phone, enjoy helping people resolve their accounts, and take pride in achieving results? Our Accounts Receivable team is looking for a motivated, ambitious, and success-driven Patient AR Representative to join the team! This is a fully remote position. BetterNight is a professional medical service and supply company, focused on sleep & sleep therapy. Our focus is on diagnosis of sleep apnea through home sleep study and treatment through the use of CPAP therapy or oral appliance therapy. SUMMARY This position is responsible for reviewing patient accounts, contacting patients to collect debt within the billing software (Brightree). The expectation of this position is to provide a first-class service experience, with every patient/physician interaction. CORE RESPONSIBILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Responsible for all patient related billing and collecting - Understand and can explain EOB (explanation of benefits) to patients and internal staff - Assists internal staff, referral sources and patients with billing issues - Consistently meets department expectations and KPI’s regarding all Billing - Maintains a positive attitude and continually works toward process improvements while building and maintaining positive working relationships between other departments and outside customers - Responsible for keeping all patient details and information orderly, confidential, current and HIPAA compliant at all times - Must be knowledgeable about Patient Rights and Responsibilities - Work mandatory overtime as scheduled - Other duties and projects may be assigned QUALIFICATIONS & SKILLS - HS diploma or equivalent required - Experience must be 1 year in billing and/or collections for healthcare - DME (Durable Medical Equipment) experience preferred - Knowledge of Brightree computer system preferred - Strong commitment to patient care, customer service, friendly, helpful and caring nature is required - Knowledge of all commercial, government, managed care, and federal health insurance plans - Strong oral and written communication and problem-solving skills. - Ability to interface with all level of employees (peers to senior management) and vendors in a polite and professional manner - Ability to read, analyze, and interpret contracts & technical procedures - Bilingual/Spanish preferred - Must be able to work standard business hours in Pacific Standard Time Zone (California time). Shifts will be assigned in Pacific Standard Time (PST) Zone. Benefits include Medical, Dental, Vision, 401k, Sick, Holiday & Vacation time off $18.00 - $23.00 / hour DOE BetterNight is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with contractor's legal duty to furnish information. 4I CFR 60-I.35(C). Salary Description $18.00 - $23.00 /hour