BCD Midmarket Holdings

Role Description - Project Support: Assist with a variety of projects across departments to support daily operations and improve overall department services. - Data Analysis: Help gather and analyze data related to bookings, customer activity, and operational performance to identify trends and opportunities. - Documentation: Support the creation and maintenance of internal documentation, including processes, procedures, and guidelines. - Research: Conduct research on travel industry trends, customer preferences, and vendor options to support business initiatives. - Collaboration: Work closely with team members across different departments, contributing to team projects and organizational goals. - Operational Support: Provide general administrative and operational support, ensuring efficient day-to-day department functions. - Project Coordination: Assist in tracking timelines, organizing tasks, and supporting the successful completion of projects and initiatives. Qualifications - Minimum of 3 years of college; currently enrolled in or recently graduated from a degree program in Hospitality, Tourism, Business, Marketing, Communications, or a related field (or equivalent experience); preferred. - Advanced, working knowledge of Microsoft Office Suite; preferred. - Familiarity with CRM systems; a plus. - Strong interest in the travel industry, including destinations, customer experience, and travel trends. Requirements - Planning & Organizing: Leverage organizational and time management skills to effectively manage technology projects, ensuring alignment with individual and company performance goals, reviews, and project priorities. - Communication: Utilize effective written, oral, and presentation skills; convey ideas with proper grammar and effective style; effectively give and receive information in individual or group situations; deliver ideas to internal team members and external clients through appropriate communication channels. - Adaptability & Resourcefulness: Work effectively with management; understand company values, how the company operates and perceives business situations; ability to embrace diversity. - Persuasiveness: Gain agreement or alignment of an idea, plan, activity, or product from internal team members; interact collaboratively, not coercively, and treat internal team members as partners. - Team Orientation & Management: Accomplish tasks through working with others and being a good team player; establish/contribute to procedures that enhance team functioning to ultimately encourage trust, open communication, and participation; willingness to learn, take initiative, and adapt to different functions within the workspace. - Job Knowledge/Analytical Ability: Demonstrate problem-solving skills and strong analytical skills; work to develop additional technical knowledge and skills. - Self-Development & Initiative: Engage in a continuous process of self-improvement to optimally deliver individual, team, and company objectives; set goals with action steps and time schedules; ability to work independently; accept constructive criticism positively and take the appropriate steps to improve; demonstrate a professional manner and appearance. - Tolerance for Stress: Ability to respond to change; maintain stable performance under pressure and/or opposition; recognize and respond effectively to unexpected situations and demonstrate ability to recover from emotional difficulty.

Role Description A Support Team Member for Acendas Travel's Corporate Operations center. Grow and expand your travel skills, with involvement in online booking tools, travel bookings, vendor management, invoice/itinerary management, mid office and reporting tools. - Internal and external support for Corporate Team. - Extensive knowledge of PNR, exchange, and refund processes. Essential Duties and Responsibilities - Ability to read and interpret PNR data. - Work queues and perform quality control. - Internal support for Corporate Travel Center front line agents to include exchange assistant, GDS questions, online rejects, unused tickets, etc. - General knowledge of Online booking tool knowledge is required (Concur, Deem, etc.). - Familiar with ARC and ARC reporting. - Knowledge of the systems, processes and workflows that need to be followed to deliver outstanding customer service and meet SLA expectations. - Make recommendations for improvement to processes, technical or otherwise, to ensure maximum quality and efficiency. Flag issues for resolution to team leader. - Undertake self-development and training to enhance skills to ensure achievement of both personal and business goals. - Perform systematic and rational analysis to identify the root cause of issues, make informed judgment, anticipate and prevent recurring problems to service by understanding, anticipating, and exceeding their expectations. Transferable Skills - Communication - Effective oral and written skills. - Customer Service - Responds promptly to customer needs; Meets commitments. - Teamwork - Contributes to a positive team spirit. - Ethics - Works with integrity and ethically. - Judgment - Exhibits sound and accurate judgment. - Motivation - Sets and achieves challenging goals. - Planning/Organizing - Uses time efficiently. Able to manage multiple tasks and changing priorities. - Quality - Demonstrates accuracy and thoroughness. - Quantity - Meets productivity standards; strives to increase productivity. - Safety and Security - Observes safety and security procedures. - Dependability - Follows instructions, responds to management direction. - Initiative - Volunteers readily; undertakes self-development activities; asks for and offers help when needed. - Knowledge of Airline policies and procedures; travel industry knowledge. - Knowledge of products used - Google documents/Drive, Microsoft Office, BCD’s Reporting tool, Decision Source. Qualifications - Minimum of 5+ years’ Corporate Travel industry experience required. - GDS system experience is required (SABRE). Advanced knowledge of Sabre GDS formats. - Back-office systems experience (TRAMS). - Be highly productive in a self-directed work environment. - Must be open to feedback and work well in a new learning environment. Hours Team hours are between 8am and 9pm Central Time.

Role Description Are you a dynamic sales professional with a passion for driving growth in the corporate travel space? Adelman Travel is seeking a Business Development Manager to join our team and lead new client acquisition efforts. This is an exciting opportunity for a motivated individual who thrives in a fast-paced environment and wants unlimited earning potential. The location for this virtual position is within designated metro areas (Boston, MA; New York, NY; or Seattle, WA). How You’ll Contribute to Our Mission - Drive new business by identifying and securing corporate travel accounts. - Focus on Travel Management Company (TMC) solutions, delivering value-driven programs to mid-market and enterprise clients. - Build strong relationships with decision-makers in procurement, finance, and travel management. - Collaborate with internal teams to ensure seamless onboarding and client satisfaction. Qualifications - Proven success in corporate travel sales or related B2B sales roles. - Strong understanding of TMC services, including policy compliance, duty of care, and cost optimization. - Excellent communication, negotiation, and presentation skills. - Self-starter with the ability to manage a full sales cycle independently. - Ability to travel up to 20% annually for client meetings, industry events, and networking. Requirements - Base salary range for candidates in applicable jurisdictions in the US for the position of manager, business development is between $75,000 and $95,000 annually. - Participation in a commission program with unlimited potential. - Actual base pay depends on your skills, qualifications, experience, and geographical location. Benefits - Comprehensive benefit package including medical, dental, vision, disability, and life insurance. - Generous paid time off program. - 401(k) plan with company match.

Role Description Acendas Travel has a dedicated, remote travel consultant opening for one of our corporate clients. Familiarity with healthcare travel is a bonus for this role. The Dedicated Corporate Travel Consultant provides quality customer service to one of Acendas Travel's corporate clients. The role is responsible for accurately managing all travel requests, completing domestic and/or international reservations, processing group air transactions, and following the appropriate process and procedures. This individual must be a self-directed and technology-driven team player. Essential Duties and Responsibilities Include - Respond to client requests and inquiries for the dedicated client through multiple channels such as phone, email, text/SMS, Salesforce, or online booking tool. - Utilize GDS queues, scripts and programmable keys to successfully schedule flight, hotel accommodations, car, rail, and limo services. - Offer solutions and options that meet all travel requirements while ensuring compliance with the company’s travel policy and maintaining cost efficiency. - Create clear and concise itineraries which include all pertinent information. - Communicate necessary documentation requirements such as passports, visas, or other clearances required for international travel. - Utilize instructions and pre-established guidelines to perform the functions of the job. - Update traveler profiles as needed. - Partner with the organization in promoting, implementing, and supporting adherence to the company’s travel policy. - Completes special projects, as assigned. Qualifications - High school degree; required, college experience, a plus. - Minimum of three (3) years’ recent corporate travel experience required; travel agent or similar capacity required, group air experience preferred. - Advanced working knowledge of corporate travel technology products, GDS (Sabre), Online Booking Tool (Concur); required. - Intermediate working knowledge of Microsoft Office Suite; required. - Familiarity with Salesforce; preferred. - Core hours are Monday-Friday 7am-4pm Central Time. Requirements - Customer Service: Brings a strong passion for delivering exceptional service through proactive, solution‑focused support. - Technical Knowledge: Possesses solid knowledge of corporate travel technology platforms and related tools. - Communication: Excels in written and verbal communication; demonstrates strong interpersonal skills, a professional and friendly demeanor, and the ability to represent the Company positively. - Organization: Works independently with effective time‑management skills; able to manage multiple priorities simultaneously, organize tasks efficiently, and meet deadlines consistently. - Analytical Skills: Applies strong critical‑thinking abilities to research and analyze data from various sources, including online tools and purchasing systems. Exercises sound independent judgment and effectively prioritizes urgent matters as directed by management. - Adaptability: Embraces change with flexibility and a willingness to learn; able to quickly understand and apply new information effectively. - Resourceful: Leverages available resources to deliver high‑quality results and support travelers efficiently. - Professionalism: Maintains professional manner and appearance.

Role Description Experience an exciting, fast-paced career all from your home. Adelman Travel is searching for enthusiastic and engaging individuals to join our collaborative team environment. Our corporate travel consultants use cutting-edge technology to plan and promote travel arrangements for our clients, while providing extraordinary customer service. - Leverage omnichannel methods to book travel plans for a variety of clientele in accordance to their travel policy. - Review all travel arrangements with the client and take a consultative approach in offering available alternatives. Thoroughly document all relevant information. - Make customer problems our opportunities. Go above and beyond and treat everyone like a VIP. - Utilize industry-leading reservation and ticketing technologies to optimize travel costs and timing. - Convey expert-level international travel requirements to travelers. Qualifications - Two plus years’ experience as a professional corporate travel consultant. - Proven proficiency in any GDS system, SABRE preferred. - Strong ability to effectively utilize omnichannel technologies. - Aptitude to learn and adapt to new and ever-changing industry products and technology. - Excellent communication skills, with the ability to listen to and understand customer needs to create exceptional experiences. - Robust interpersonal skills with the ability to get along with a wide variety of personalities. - Familiarity with online booking tools such as Concur, GetThere or Deem. - Effective organizational and time management skills, with a focus on attention to detail. - Seeking individuals able and willing to work 11:00am to 8:00pm CDT Monday to Friday; occasional weekends and holidays.

Role Description The Dedicated Corporate Travel Consultant provides quality customer service to one of Acendas Travel's corporate clients. The role is responsible for completing domestic and/or international reservations, while accurately managing all travel requests, and following the appropriate process and procedures. This individual must be a self-directed and technology-driven team player. - Respond to client requests and inquiries for the dedicated client through multiple channels such as phone, email, text/SMS or online booking tool. - Utilize GDS queues, scripts and programmable keys to successfully schedule flight, hotel accommodations, car, rail, and limo services. - Offer solutions and options that meet all travel requirements while ensuring compliance with the company’s travel policy and maintaining cost efficiency. - Create clear and concise itineraries which include all pertinent information. - Communicate necessary documentation requirements such as passports, visas, or other clearances required for international travel. - Utilize instructions and pre-established guidelines to perform the functions of the job. - Update traveler profiles as needed. - Partner with the organization in promoting, implementing, and supporting adherence to the company’s travel policy. - Completes special projects, as assigned. Qualifications - High school degree; required, college experience, a plus. - Minimum of three (3) years’ recent corporate travel experience required; travel agent or similar capacity required. - Advanced working knowledge of corporate travel technology products, GDS (Sabre), Online Booking Tool (Concur); required. - Intermediate working knowledge of Microsoft Office Suite; required. - Core hours are Monday-Friday 9am-6pm Central Time. Requirements - Customer Service: Brings a strong passion for delivering exceptional service through proactive, solution‑focused support. - Technical Knowledge: Possesses solid knowledge of corporate travel technology platforms and related tools. - Communication: Excels in written and verbal communication; demonstrates strong interpersonal skills, a professional and friendly demeanor, and the ability to represent the Company positively. - Organization: Works independently with effective time‑management skills; able to manage multiple priorities simultaneously, organize tasks efficiently, and meet deadlines consistently. - Analytical Skills: Applies strong critical‑thinking abilities to research and analyze data from various sources, including online tools and purchasing systems. Exercises sound independent judgment and effectively prioritizes urgent matters as directed by management. - Adaptability: Embraces change with flexibility and a willingness to learn; able to quickly understand and apply new information effectively. - Resourceful: Leverages available resources to deliver high‑quality results and support travelers efficiently. - Professionalism: Maintains professional manner and appearance.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you passionate about delivering exceptional client experiences and driving program success? Join Acendas Travel's Program Management team as a Client Services Representative, where you'll manage corporate travel programs for clients with up to $1M in annual spend, build lasting relationships, and help shape the future of corporate travel solutions. - Serve as the primary liaison for multiple client accounts, ensuring satisfaction and program efficiency. - Proactively consult with clients on preferred supplier usage, pricing analysis, and technology solutions. - Maintain and analyze monthly spend reports to identify trends and opportunities. - Collaborate with vendors and internal teams to meet client objectives. - Support new business implementations and technology rollouts. - Create executive-level reporting packages and present insights via video conferencing. - Step in as a backup for Program Managers when needed. Qualifications - 3+ years in corporate travel; GDS (Sabre preferred), Concur/Deem, and Salesforce familiarity. - High school diploma required; some college preferred. - Strong communication, organization, and analytical abilities. - Comfortable managing multiple accounts and working independently. - Intermediate proficiency in Microsoft Suite and CRM tools. Benefits - Be part of a team that values professionalism, initiative, and collaboration. - Work in a dynamic environment where your ideas and insights drive real impact. - Work remotely while engaging with clients in meaningful and impactful ways. - Typical hours are 8am-5pm CT.

Role Description Join Acendas Travel's Vacation Staff – Remote, Flexible, and Full of Opportunity! Are you an experienced Vacation Advisor with 5+ years in the industry and an established book of business? Bring your expertise, passion for travel, and client‑focused mindset to our Leisure Travel Department. We’re seeking driven professionals ready to elevate our service, grow their portfolio, and deliver unforgettable travel experiences which inspire our travelers. This is a full-time, benefit-eligible role with the freedom to work from home and the flexibility to shape your schedule around your clients’ needs. Earn a base salary PLUS uncapped commission. What Makes This Role Amazing: - 100% Remote – Say goodbye to commuting! Work from the comfort of your home. - Flexible Schedule – Design your day to fit your lifestyle and your clients’ availability. - Uncapped Commission – Earn a base salary plus unlimited commission potential. The more you sell, the more you make! - Full Benefits – Enjoy a comprehensive benefits package as a full-time employee. - Social Media Savvy? Even Better! – We’re looking for people who know how to build and engage their network online. Use platforms like Instagram, Facebook, or TikTok to grow your client base and fuel your sales pipeline. What You’ll Do: - Help clients plan and book their unforgettable dream vacations. - Provide expert travel advice and personalized service. - Build strong relationships with new and repeat travelers. - Leverage your social media presence to attract and retain clients. Compensation: - Base salary. - Uncapped commission added monthly. - Commission split model that rewards your performance and is paid monthly. If you’re a self-starter who loves travel, thrives in a flexible environment, and can excel in a sales environment—this is your dream job. Apply now and start building a career that feels like a vacation!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Join Acendas Travel's Vacation Staff – Remote, Flexible, and Full of Opportunity! Are you an experienced Vacation Advisor with 5+ years in the industry and an established book of business? Bring your expertise, passion for travel, and client‑focused mindset to our Leisure Travel Department. We’re seeking driven professionals ready to elevate our service, grow their portfolio, and deliver unforgettable travel experiences which inspire our travelers. This is a full-time, benefit-eligible role with the freedom to work from home and the flexibility to shape your schedule around your clients’ needs. What Makes This Role Amazing: - 100% Remote – Say goodbye to commuting! Work from the comfort of your home. - Flexible Schedule – Design your day to fit your lifestyle and your clients’ availability. - Uncapped Commission – Earn a base salary plus unlimited commission potential. The more you sell, the more you make! - Full Benefits – Enjoy a comprehensive benefits package as a full-time employee. - Social Media Savvy? Even Better! – We’re looking for people who know how to build and engage their network online. Use platforms like Instagram, Facebook, or TikTok to grow your client base and fuel your sales pipeline. What You’ll Do: - Help clients plan and book their unforgettable dream vacations - Provide expert travel advice and personalized service - Build strong relationships with new and repeat travelers - Leverage your social media presence to attract and retain clients Compensation - Base salary - Uncapped commission added monthly - Commission split model that rewards your performance and is paid monthly If you’re a self-starter who loves travel, thrives in a flexible environment, and can excel in a sales environment—this is your dream job. Apply now and start building a career that feels like a vacation!