Role Description - Project Support: Assist with a variety of projects across departments to support daily operations and improve overall department services. - Data Analysis: Help gather and analyze data related to bookings, customer activity, and operational performance to identify trends and opportunities. - Documentation: Support the creation and maintenance of internal documentation, including processes, procedures, and guidelines. - Research: Conduct research on travel industry trends, customer preferences, and vendor options to support business initiatives. - Collaboration: Work closely with team members across different departments, contributing to team projects and organizational goals. - Operational Support: Provide general administrative and operational support, ensuring efficient day-to-day department functions. - Project Coordination: Assist in tracking timelines, organizing tasks, and supporting the successful completion of projects and initiatives. Qualifications - Minimum of 3 years of college; currently enrolled in or recently graduated from a degree program in Hospitality, Tourism, Business, Marketing, Communications, or a related field (or equivalent experience); preferred. - Advanced, working knowledge of Microsoft Office Suite; preferred. - Familiarity with CRM systems; a plus. - Strong interest in the travel industry, including destinations, customer experience, and travel trends. Requirements - Planning & Organizing: Leverage organizational and time management skills to effectively manage technology projects, ensuring alignment with individual and company performance goals, reviews, and project priorities. - Communication: Utilize effective written, oral, and presentation skills; convey ideas with proper grammar and effective style; effectively give and receive information in individual or group situations; deliver ideas to internal team members and external clients through appropriate communication channels. - Adaptability & Resourcefulness: Work effectively with management; understand company values, how the company operates and perceives business situations; ability to embrace diversity. - Persuasiveness: Gain agreement or alignment of an idea, plan, activity, or product from internal team members; interact collaboratively, not coercively, and treat internal team members as partners. - Team Orientation & Management: Accomplish tasks through working with others and being a good team player; establish/contribute to procedures that enhance team functioning to ultimately encourage trust, open communication, and participation; willingness to learn, take initiative, and adapt to different functions within the workspace. - Job Knowledge/Analytical Ability: Demonstrate problem-solving skills and strong analytical skills; work to develop additional technical knowledge and skills. - Self-Development & Initiative: Engage in a continuous process of self-improvement to optimally deliver individual, team, and company objectives; set goals with action steps and time schedules; ability to work independently; accept constructive criticism positively and take the appropriate steps to improve; demonstrate a professional manner and appearance. - Tolerance for Stress: Ability to respond to change; maintain stable performance under pressure and/or opposition; recognize and respond effectively to unexpected situations and demonstrate ability to recover from emotional difficulty.