BBYO

• Lead the implementation and ongoing management of BBYO’s Alumni Mentorship Program, including participant recruitment, onboarding, communications, stewardship, program operations, speaker coordination, evaluation, and participant experience. • Cultivate and steward relationships with alumni mentors, speakers, and volunteers to strengthen engagement and support long-term participation. • Execute alumni engagement strategies within local communities in partnership with BBYO’s community-based staff teams, serving as the connector between alumni and staff. • Support efforts to connect alumni to local teen experiences through mentorship, speaking opportunities, volunteer leadership, and community partnerships. • Help develop systems and processes that make it easier for local teams to identify and engage alumni in meaningful ways. • Partner cross-functionally to lead the coordination and stewardship of alumni engagement opportunities connected to BBYO immersive experiences, including International Convention, summer programs, and leadership retreats. • Track engagement metrics and maintain organized systems for participant data, communications, and alumni involvement. • Execute segmented alumni communications strategies across email, newsletter, social, and digital platforms to drive engagement and increase participation across key audience groups. • Support the growth and visibility of the BBYO Alumni Association brand by developing compelling storytelling and outreach strategies that strengthen alumni awareness, affinity, and connection to BBYO’s mission and community.

• Design, distribute, and manage various organization and programmatic surveys • Analyze survey findings and create clear and visually engaging presentations summarizing survey results • Provide written summaries of key takeaways and actionable recommendations • Collaborate with team members to refine survey questions and improve data collection strategies • Assist with creation and management of reports and dashboards inside Salesforce • Work one-on-one with staff to support Salesforce reporting

• Assist in creating content for digital platforms • Manage and analyze social media channels • Support campaigns that engage with target audiences • Draft written materials such as emails, letters, and social media posts • Provide focused support for communications around BBYO’s summer camp leadership experiences • Learn to utilize digital marketing tools like Airtable, Sprout Social, Salesforce Marketing Cloud, WordPress, and Textmagic • Assist with metrics and analytics projects to evaluate campaign performance • Maintain photography archive and select photos for marketing content • Take on special marketing projects and new initiatives as needed

• Manage and execute a detailed communications calendar for BBYO Passport travel programs • Assist with website updates and ensure content is refreshed ahead of summer launch • Draft and edit written communications (emails, letters, blog-style parent trip updates, etc.) for parents, teens, and stakeholders • Curate and organize photography archive for marketing and social media content • Learn and use key digital tools like Salesforce Marketing Cloud, Umbraco, Sprout Social, Airtable, and ClickSend (prior experience not required) • Support real-time trip communications, including logistical updates and engaging storytelling • Take on special projects to enhance BBYO Passport’s marketing and communications efforts • Other duties as assigned