Baldwin Richardson Foods

Role Description The ITSM & Governance Specialist supports the development, execution, and ongoing operation of the Technology Service Management (ITSM) framework and technology governance processes. This role focuses on administering ITSM processes, tools, and governance routines to help ensure technology initiatives are prioritized appropriately and aligned with approved budgets and organizational objectives. Reporting to the Sr Manager Digital Operations, this role partners with internal technology teams, service providers, and business stakeholders to document processes, maintain governance workflows, and provide visibility into demand, service performance, and initiative readiness. The Specialist operates within established frameworks and standards and contributes to continuous improvement efforts. Qualifications - A minimum of three (3) years of experience in an Information Technology, IT operations, service management, PMO, or governance-related role. - Working knowledge of ITIL or similar IT Service Management frameworks. - Experience supporting or administering technology platforms used for ITSM, governance, or portfolio management. - Strong written and verbal communication skills with the ability to collaborate across technical and business teams. Requirements - Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience. - ITIL Foundation, CAPM, or similar entry- to mid-level certifications. - Experience working with external service providers or managed services environments. - Familiarity with governance, demand intake, or portfolio prioritization processes. - A strong attention to detail. - The ability to manage functionally diverse teams, including external partners. - The ability to effectively communicate with all levels of an organization. - A collaborative approach that allows you to be effective in influencing without direct organizational authority. - Strong project management skills including planning, risk analysis and mitigation, prioritization, and resource management. - Ability to lead and coach team members in the areas of influence, collaboration, systems/enterprise thinking, and empowered decision-making. - Ability to perform work in an autonomous way, completing assigned tasks in a reliable fashion with little leadership direction. - Blend of strategic thinking and tactical actions applied to issues at hand. Preferred Education/Experience - Project management or ITIL certifications. Language Ability - Ability to read, write and interpret documents in English such as safety rules, operating and maintenance instructions and procedure manuals.

Role Description The Legal Operations & Contract Administrator role is critical to scaling our in-house legal capabilities, driving operational efficiency, and reducing risk across commercial agreements. The Legal Operations & Contract Administrator will also serve as a strategic bridge between Legal, Sales, Finance, Procurement, and external partners to ensure efficient, standardized, and risk-managed legal matter management and contract processes. This role requires being detail-oriented, process-driven, and comfortable leveraging legal technology (including tools such as PowerBI, CounselLink, IronClad and DocuSign) to enhance speed, visibility, and compliance. Accountabilities and Deliverables - Contract Lifecycle Management (CLM) - Manage the full contract lifecycle of a variety of commercial agreements from intake and drafting through negotiation, execution, renewals, amendments, and archiving. - Maintain a centralized contract repository and ensure accurate documentation and version control. - Monitor key contract dates including renewals, expirations, and compliance obligations. - Support negotiations with customers, vendors, and partners to align contractual terms with established contract standards, risk tolerance, and business objectives. - Identify and escalate complex legal or risk issues to internal counsel as appropriate. - Workflow Optimization - Help develop and maintain standardized contract templates and clause libraries. - Establish and improve intake, approval, and signature workflows to streamline turnaround times. - Collaborate with internal and external stakeholders to improve legal matter management and contracting processes, as well as ensure adherence to internal policies. - Technology & Data Management - Administer and optimize matter management and CLM systems and related tools. - Utilize e-signature platforms (e.g., DocuSign) to manage execution processes. - Track and report on key performance indicators (KPIs), including cycle times, renewal rates, and contract compliance metrics. - Ensure proper data governance and security standards for all legal documentation. - Risk & Compliance - Ensure contracts align with company policies, regulatory requirements, and industry standards. - Support risk identification and mitigation efforts within commercial agreements (e.g., liability, indemnification, insurance provisions). - Partner with the broader Legal, Risk & Compliance team to strengthen governance frameworks and internal controls. Qualifications - Bachelor’s degree in Business, Paralegal Studies, Legal Studies, or related field (or equivalent experience). - Three (3+) years of experience in contract administration, legal operations, paralegal, or related roles contracting/governance functions. - Strong understanding of contract fundamentals, including liability, indemnity, confidentiality, and risk allocation (law degree not required). - Demonstrated experience managing end-to-end contract lifecycles, including drafting, redlining, routing, document repositories and record keeping. - Proven ability to partner cross-functionally with departments such as Sales, Procurement, Finance, Operations, and Legal. Benefits - Comprehensive benefits package including low premium and out-of-pocket cost medical, dental, and vision coverage. - 401k with company match. - Generous sick and vacation time. - 9 paid holidays, birthday and floating holidays, volunteer time, and more!

Role Description This role will support the organization in identifying, assessing, and mitigating operational, legal, financial, and regulatory risks while ensuring adherence to applicable laws, industry regulations, and internal policies. The ideal candidate has experience supporting risk and compliance programs within manufacturing or food production environments and thrives in building structured, scalable frameworks. This is a high-impact role that will help strengthen our risk posture, prevent reputational and legal exposure, and promote a culture of accountability and compliance. Accountabilities and Deliverables - Enterprise Risk Management (ERM) - Support the design and implementation of a company-wide enterprise risk management framework. - Help conduct risk assessments to identify operational, financial, strategic, regulatory, and supply chain risks. - Partner with business leaders to evaluate risk exposure and develop mitigation strategies. - Maintain risk registers and monitor key risk indicators (KRIs). - Risk Assessment & Mitigation - Evaluate potential risks, including operational disruptions, liability exposure, regulatory non-compliance, and third-party risks. - Facilitate periodic risk assessments and scenario analyses across business units. - Develop and track corrective action plans to address identified risks. - Regulatory Compliance - Help monitor changes in federal, state, and industry-specific regulations impacting manufacturing and food production operations. - Support compliance with relevant regulatory frameworks and standards (e.g., food safety, data privacy, financial controls, and other applicable regulations). - Collaborate cross-functionally to ensure policies and processes align with evolving legal and regulatory requirements. - Auditing & Reporting - Help conduct internal compliance reviews and operational audits to identify gaps and control weaknesses. - Prepare clear, concise reports summarizing findings, risk ratings, and recommended remediation steps for leadership. - Track remediation efforts to ensure timely resolution of identified issues. - Policy Development & Training - Develop, update, and enforce internal policies, procedures, and compliance guidelines. - Support the rollout of compliance training programs to promote awareness and accountability across the organization. - Assist in embedding compliance and ethical standards into daily operations. - Investigations & Corrective Action - Assist in investigating potential compliance violations or policy breaches. - Document findings and support implementation of corrective and preventive actions. - Maintain confidential reporting mechanisms and case documentation. Qualifications - Bachelor’s degree in Business, Law, Finance, Risk Management, or a related field. - A minimum of five (5) years of experience in risk management, compliance, internal audit, or related roles within manufacturing, food production, or regulated industries. - Experience supporting or implementing ERM and compliance programs. - Ability to maintain documentation within SharePoint, Teams, or other enterprise document management systems. - Proficiency with Excel or data visualization tools (pivot tables, lookups, dashboards) to support risk and compliance reporting. Benefits - Comprehensive benefits package including low premium and out-of-pocket cost medical, dental, and vision coverage. - 401k with company match. - Generous sick and vacation time. - 9 paid holidays, birthday and floating holidays, volunteer time, and more!