Baba

• Develop trusting relationships with patients, grounded in listening, respect, and clarity. • Assess the whole person — medical, social, and environmental factors — to pinpoint barriers and needs. • Create individualized care plans that integrate medical, social, and behavioral supports. • Support patients across a range of needs, including: • Connecting to local services (transportation, meal delivery, home care, social supports) • Analyzing medical bills and helping with claim appeals or explanations • Identifying medication cost savings, co-pay assistance, or formulary options • Linking to social support networks (caregivers, community programs, peer groups) • Organizing and maintaining medical records, care histories, and provider communication • Coaching and supporting patients on best practices for managing conditions and navigating care • Document interactions, observations, and patient progress in Baba’s systems with clarity and timeliness. • Collaborate with clinical, product, and operations teams to optimize workflows, escalate complex issues, and refine the patient experience. • Provide feedback on platform features, tools, and processes to improve Baba’s care copilot capabilities.

Telehealth Nurse Practitioner | Remote 1099 | Structured Intake & Care Navigation About Baba Baba is rebuilding healthcare for older adults. Navigating healthcare can be overwhelming. By 2030, over 65 million older adults will make up nearly a quarter of the U.S. population, creating one of the largest and most urgent challenges in healthcare. Baba makes it easier by pairing older adults with an expert advocate (usually a nurse or social worker) who coordinates their care. Baba's insurance-covered advocates have supported thousands of families by writing insurance appeals, researching specialists, getting medical equipment and cheaper medications, and scheduling appointments. Baba's investors include General Catalyst, Genius Ventures, Soma Capital, and Ground Up Ventures, along with angel investors who were founders or executives of leading companies. More than 50% of the Baba team are former founders, with backgrounds from MIT, Carnegie Mellon, Stripe, Palantir, and Liquid AI. About the Role As an Intake Consultations Nurse Practitioner at Baba, you’ll perform brief, structured telehealth visits that establish medical necessity for our care navigation programs. These intake visits are the cornerstone of Baba’s service— identifying high-risk conditions, unmet social needs, and confirming eligibility for ongoing care navigation services. You’ll work with our care advocates and clinical operations team to ensure patients are enrolled safely, compliantly, and compassionately into the right level of support. This is a remote, 1099 (contractor) position, suitable for physicians seeking flexible, high-impact telehealth work. What You’ll Do - Conduct initiating visits. Perform telehealth-based E/M or Annual Wellness Visits (AWVs) to establish medical necessity for care navigation services and identify high-risk conditions or unmet social needs. - Document findings in Baba’s platform, ensuring accurate coding and use of SDOH Z-codes, diagnoses, and risk factors. - Validate care plans. Develop and approve individualized care plans to ensure alignment with the patient’s medical treatment plan and documentation of continued medical necessity. - Collaborate with advocates and nurse care managers to finalize individualized care plans aligned with each patient’s medical and social needs. What You Bring - Education: Completion of an accredited Nurse Practitioner program. (Required) - Licensure: Active Nurse Practitioner or APRN license, in good standing. (Required) - Experience: 2+ years of experience in primary care, telehealth, or care management. (Required) - Familiarity with Medicare programs, including care navigation, incident-to requirements, and SDOH documentation. - Proficiency with EMRs, care management platforms, and telehealth workflows. Why Join Baba - Help shape a new model of integrated, tech-enabled care advocacy that unites clinical oversight with social support. - Work remotely and flexibly while ensuring patients receive high-quality care. - Join a mission-driven team building the care copilot that every patient deserves.