Avanquest

• Own and drive monetization KPIs across all partner operations (conversion rate, revenue per lead, revenue per hour). • Analyze performance trends and identify opportunities to improve sales effectiveness and customer outcomes. • Define performance targets and ensure alignment with partners to achieve business objectives. • Lead performance reviews with partner organizations and enforce accountability through structured action plans. • Oversee the development, maintenance, and governance of sales training materials, playbooks, scripts, and call/chat flows. • Ensure all enablement content is standardized, up-to-date, and consistently deployed across partners. • Lead the rollout of new monetization strategies, offers, and campaigns through structured training programs. • Ensure partners are equipped to deliver effective training through their master trainers and internal coaching teams. • Oversee training delivery quality and consistency across all partner locations. • Establish training cadence, certification standards, and onboarding frameworks for partner agents. • Define and own QA frameworks, scoring models, and calibration processes related to sales and customer experience. • Identify behavioral gaps and drive targeted coaching strategies with partners. • Translate business objectives into clear, executable sales strategies at the agent level. • Continue to refine scripts, objection handling, and sales approaches based on performance insights. • Collaborate with Product and Operations teams to ensure successful execution of new initiatives. • Own the lifecycle management of all sales documentation, including scripts, flow charts, training materials, and playbooks. • Maintain a centralized repository of enablement content to support scalability and consistency. • Lead and develop a team of specialists (e.g., Sales Enablement, QA, Performance Analyst).

• Develop and maintain .NET-based backend services in C#; • Build robust APIs and data-driven solutions with a strong focus on reliability and scalability; • Contribute to system architecture and enhance existing components and services; • Act as a technical contact for adjacent teams (frontend, product, support); • Analyze business requirements from presales, sales, support, and after-sales processes; • Ensure high code quality, performance, and maintainability;

• Ability to tell about the problem and/or make a resolution for an issue • Following personal deadlines and estimating different tasks • Communication with Team Lead/PM about the project • Collaborate with other colleagues from different expert areas, namely software developers, QA Engineers, and Designers.

• Design, develop, and maintain backend components in modern C++ for desktop applications • Write clean, efficient, and maintainable C++ code following industry best practices • Integrate and maintain internal modules and third-party libraries within large-scale desktop environments • Own and optimize core application logic, including distribution mechanisms and usage tracking • Improve application performance, memory footprint, and overall stability • Participate in code reviews, architecture discussions, and technical decision-making processes • Collaborate effectively with cross-functional and international teams to deliver project objectives • Diagnose, debug, and resolve complex technical issues across development and production environments • Contribute to technical documentation and share knowledge within the development team • Mentor junior developers and promote continuous improvement and engineering excellence