Atlas Travel & Technology Group Inc

Role Description A Sr. Corporate Travel Advisor is responsible for delivering high-touch, end-to-end travel management services for executives and corporate clients, often handling complex domestic and international itineraries. This role requires advanced expertise in global travel logistics, fare construction, and travel technology, along with the ability to anticipate client needs and provide proactive, consultative solutions. - Process air, rail, car, and chauffeured transportation bookings for domestic, international, and group travel with a high degree of accuracy and efficiency. - Utilize company-supported tools and systems, including GDS, Booking Builder, Groundspan, rate desks, disruption dashboards, omnichannel communication platforms, and online booking tools. - Ensure compliance with corporate and account-specific travel policies. - Maintain strict confidentiality while adhering to security and PCI standards. - Interpret and validate fare quotes using multiple sources, including GDS, online platforms, and consolidators. - Promote preferred vendors and support account-specific travel programs. - Stay current on industry trends, vendor updates, and new travel products. - Meet and maintain service level agreement (SLA) standards, including response time, quality, and proper use of profiles and quality control systems. - Consistently achieve a benchmark of 200+ transactions per month. - Complete required annual training and maintain professional development standards. - Deliver exceptional, value-added customer service and document contributions. - Maintain professionalism in all client and team interactions. - Requires a minimal amount of travel. Qualifications - Ability to collaborate effectively within a team environment. - Proficiency in GDS systems, with Sabre experience preferred. - Strong communication and customer skills. - Solid global geography knowledge and ability to utilize geographic resources effectively. - Working knowledge of Google Workspace (Docs, Sheets, Calendar, etc.). - Strong problem-solving and critical-thinking abilities. - Highly detail-oriented with excellent organizational skills and strong follow-through. - Proven customer service experience. Requirements - Minimum of 5 years Corporate Travel Advisor experience. - Internet searching, Google Workspace, industry tools. - Ability to communicate in standard business English both written and spoken. - Ability to read and comprehend simple instructions, correspondence, and memos. - Ability to effectively present information in one-on-one, small group situations to customers, clients, and other employees of the organization. Benefits - Remote work environment. - Working hours: Monday - Friday 8:30am - 5:00pm ET. Physical and Mental Demands - Requires an adequate range of body motion and mobility to enable the individual to perform the essential functions of the job. - Requires ability to remain in a stationary position for prolonged periods of time throughout the workday. - Requires ability to move about to access file cabinets, office equipment, etc. - Requires ability to operate a computer, telecommunication devices, and other office equipment for prolonged periods of time throughout the workday. - Requires ability to express or exchange ideas by means of the spoken word. - Requires the ability to perceive the nature of sounds. - Requires clarity of near vision. - Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment is a remote environment.

Role Description The Executive Travel Advisor will provide dedicated, high-touch, and elite travel services for the CEO of a key account. This role is strictly for an exceptionally experienced advisor comfortable working with C-Suite and executive administrators and capable of managing complex, global logistics in a fast-paced environment where high-stakes decision-making and composure under extreme pressure are daily requirements. Supporting the CEO and executive administrator of a leading biotech firm, this position demands the management of a highly volatile international schedule. Frequent, last-minute changes are the norm, necessitating precise coordination with internal executives and critical stakeholders across multiple time zones. As a Non-Exempt role, this position operates within the defined schedule, with after-hours coverage handled by our internal team; however, the ability to work mandatory overtime is required to manage high-stakes, time-sensitive travel logistics and schedule changes. Success requires deep expertise in international corporate travel, mastery of Sabre, and an uncompromising, anticipatory approach to service, given the high-stakes nature of the role. Hours: Monday - Friday 8:30 am - 5:30 pm ET (one-hour unpaid lunch). Responsibilities and Duties - Proactively manage and align complex international travel itineraries with the dynamic schedules of senior executives and external stakeholders - Coordinate and book air, rail, car, and chauffeured transportation for domestic and international travel, ensuring accuracy and efficiency - Oversee end-to-end travel planning exclusively for the CEO, delivering seamless, high-touch service - Execute detailed international travel arrangements, including visas, documentation, and multi-leg itineraries - Coordinate complex global logistics, including ground transportation in international markets - Ensure strict adherence to corporate travel policies while supporting executive-level needs - Optimize downtime during fluctuating travel periods by supporting additional team initiatives and operational tasks - Monitor all travel activity in real time, including reconfirming flights, hotels, and transportation to mitigate disruptions - Coordinate personal and leisure travel logistics for the CEO’s family, serving as liaison to specialized advisors (e.g., cruise and destination experts) - Apply creative problem-solving to recommend alternative solutions and enhance the overall travel experience - Maintain a consistently proactive and consultative approach across all interactions and bookings - Leverage company-supported tools and systems, including Sabre GDS, Booking Builder, Groundspan, rate desks, disruption dashboards, and online booking platforms - Ensure strict confidentiality while complying with security standards and PCI requirements - Interpret and validate fare quotes across multiple sources, including GDS, online platforms, and consolidators - Promote preferred vendors and adhere to account-specific travel programs and partnerships - Stay current on industry trends, vendor updates, and new travel products to provide informed recommendations - Meet and exceed service level agreements (SLAs), including response times, quality standards, and proper use of profiles and quality control systems - Complete required annual training and continuously develop professional expertise - Deliver exceptional, above-and-beyond customer service while documenting value-added contributions - Maintain a high level of professionalism in all interactions with clients and colleagues - Demonstrate flexibility, including availability for overtime and occasional travel as needed Qualifications - Demonstrate the ability to work both independently and collaboratively within a team environment - Advanced proficiency in Sabre GDS - Excellent verbal and written communication skills - Strong global geography knowledge and ability to leverage geographic resources effectively - Proficient in Google Workspace (Docs, Sheets, Calendar, etc.) - Strong problem-solving and critical-thinking abilities - Highly detail-oriented with exceptional organizational skills and follow-through - Maintain composure and effectiveness in high-pressure situations Core Competencies - Initiative and Creativity - Judgement - Cooperation / Teamwork - Quality of Work - Reliability - Support of Diversity Education and/or Experience - Minimum of 8 years Corporate Travel Advisor experience - Minimum of 5 years C-Suite Executive Travel Advisor experience Physical and Mental Demands - Requires an adequate range of body motion and mobility to enable the individual to perform the essential functions of the job. - Requires ability to remain in a stationary position for prolonged periods of time throughout the workday. - Requires ability to move about to access file cabinets, office equipment, etc. - Requires ability to operate a computer, telecommunication’s devices and other office equipment for prolonged periods of time throughout the work day. - Requires ability to express or exchange ideas by means of the spoken word. - Requires the ability to perceive the nature of sounds. - Requires clarity of near vision. - Requires ability to work other shifts and weekends and in excess of 40 hours/week, as necessary. - Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds. Travel - Requires ability to travel by car, plane and train for prolonged periods of time domestically and internationally and to move and transport personal luggage. Work Environment The work environment is a remote environment.

Role Description Senior Corporate Travel Consultants provide travel services for our established corporate accounts. They must have a working knowledge of the company’s technologies associated with corporate travel, such as but not limited to GDS (Sabre preferred), online booking tools, and travel booking software. Shift Schedule: Monday - Friday 11:30AM - 8:00PM ET Responsibilities and Duties: - Efficiently and accurately process air, car, limo, and rail for both domestic and international travel itineraries, group bookings, and all other travel needs. - Working knowledge and usage of all company-supported tools and resources related to corporate travel bookings, such as GDS, Booking Builder, Groundspan, internal and external rate desks, GDSX, Cirium, omnichannel communication system, and online booking tools. - Adhere to company policies as well as account-specific travel policies. - Maintain confidentiality and comply with security and PCI policies. - Interpret fare quotes to include all resources including GDS, internet, and consolidators. - Promote account-specific and/or company preferred vendors. - Keep current of industry knowledge, including industry and vendor updates, changes, and new products. - Understand and maintain established contractual service level agreement goals related to response time and quality of work; consistent usage of quality control product; proper usage of profile information. - Maintain a benchmark of 250 transactions per month. - Meet annual training requirement hours. - Always provide above and beyond customer service and document value adds. - Always maintain professionalism with clients and co-workers. - Requires a minimal amount of travel. Qualifications - Able to work effectively as part of a team. - GDS skills (Sabre preferred). - Strong communication and customer skills. - Above average geography skills and resources. - Working knowledge of Outlook, Excel, and Word. - Problem-solving and critical thinking skills. - Must be detail-oriented, great with organization, and have great follow-through. - Customer service experience. Core Competencies - Initiative and Creativity. - Judgement. - Cooperation / Teamwork. - Quality of Work. - Reliability. - Support of Diversity. Education and/or Experience - Minimum of 5 years Corporate Travel Consultant experience. PC Skills - Internet searching, MS Office, industry tools. Language Skills - Ability to communicate in standard business English both written and spoken. - Ability to read and comprehend simple instructions, correspondence, and memos. - Ability to effectively present information in one-on-one, small group situations to customers, clients, and other employees of the organization. Physical and Mental Demands - Requires an adequate range of body motion and mobility to perform essential functions. - Requires ability to remain in a stationary position for prolonged periods throughout the workday. - Requires ability to move about to access file cabinets, office equipment, etc. - Requires ability to operate a computer, telecommunication devices, and other office equipment for prolonged periods throughout the workday. - Requires ability to express or exchange ideas by means of the spoken word. - Requires the ability to perceive the nature of sounds. - Requires clarity of near vision. - Requires the ability to work and cooperate with other employees and clients at all levels and from diverse backgrounds. Travel - Requires ability to travel by car, plane, and train for prolonged periods domestically and internationally and to move and transport personal luggage. Work Environment - The work environment is a remote environment. - Monday - Friday 11:30AM - 8:00PM ET.