Aptys Solutions

• Oversee the setup, configuration, implementation, testing, and training for all products and services • Report to the EVP of Operations and manage the Professional Services team • Develop project plans, implement, and continuously improve the Professional Services processes and procedures • Provide direction and vision for the Professional Services Team and related activities • Cultivate cross-functional relationships to ensure the relevance of our projects, products, and communication of the value of our services to customers • Manage the expenses of the Professional Services Department, identify and drive new opportunities to improve stickiness and loyalty to our products and services.