American Montessori Society

• Lead the organization’s marketing efforts combining strategy, execution, technology, and storytelling • Build, test, optimize, and send email campaigns for all AMS products and offerings • Leverage segmentation, automation, personalization, and A/B testing to improve engagement and conversion • Build, manage, and optimize HubSpot workflows, automations, lead nurturing campaigns • Maintain CRM data integrity and audience segmentation strategies • Help develop scalable marketing operations processes, templates, and campaign workflows • Manage campaign tracking, reporting, and marketing analytics • Coordinate timelines, stakeholders, creation of creative assets, approvals, and deliverables across teams • Maintain brand consistency across digital, print, email, social, and event marketing materials • Collaborate on the development and execution of social media and content strategies

Role Description The American Montessori Society (AMS) is seeking a highly organized, data-driven, and creative Marketing Manager to lead the organization’s marketing efforts. This role combines strategy, execution, technology, and storytelling to create campaigns that resonate with our audience and elevate the brand. The ideal candidate is a HubSpot guru who can build sophisticated audience journeys, improve content segmentation, provide up to date campaign reporting, and help AMS deepen engagement across the Montessori community at large. A successful marketing manager is highly-collaborative, a proactive self-starter, and thrives in a mission-driven environment: they enjoy creating structured approaches to complex problems and can confidently manage multiple projects and stakeholders simultaneously. Key Responsibilities - Email Marketing and HubSpot Management - Build, test, optimize, and send email campaigns for all AMS products and offerings including newsletters, event promotions, membership communications, fundraising campaigns, and professional development opportunities. - Leverage segmentation, automation, personalization, and A/B testing to improve engagement and conversion. - Build, manage, and optimize HubSpot workflows, automations, lead nurturing campaigns, forms, landing pages, lists, reporting dashboards, and integrations. - Maintain CRM data integrity and audience segmentation strategies. - Help develop scalable marketing operations processes, templates, and campaign workflows. - Manage campaign tracking, reporting, and marketing analytics. - Campaign and Creative Management - Lead end-to-end project management for integrated marketing campaigns from conception through launch and reporting. - Coordinate timelines, stakeholders, creation of creative assets, approvals, and deliverables across teams. - Manage marketing calendars and campaign workflows using Monday.com. - Help maintain brand consistency across digital, print, email, social, and event marketing materials. - Coordinate cross-channel promotional campaigns across email, social media, web, and paid or partner channels. - Collaborate with internal teams and external vendors to ensure accurate execution of promotion and deliverables. - Social Media - Maintain and manage content calendars across platforms including LinkedIn, Instagram, Facebook, and YouTube. - Collaborate on the development and execution of social media and content strategies. - Support creation and distribution of digital content including graphics, video clips, short-form content, event recaps, and thought leadership. - Data, Analytics, and Reporting - Track and analyze campaign performance across email, social media, web, and other channels. - Contribute to dashboards and reports that translate metrics into actionable insights. - Use data to inform strategy, optimize campaigns, and improve audience experiences. - Continuously evaluate and improve marketing systems, processes, and performance, while using metrics to provide actionable recommendations. Qualifications - 5+ years of experience in marketing operations, digital marketing, communications, and campaign management. - Deep expertise in HubSpot, including marketing automation, workflows, email marketing, reporting, segmentation, and CRM management. - Proven experience managing complex, multi-channel marketing campaigns. - Strong project management and organizational skills with exceptional attention to detail. - Experience with email marketing strategy, automation, and analytics. - Ability to manage multiple priorities and stakeholders in a fast-paced environment. - Strong written and verbal communication skills. - Experience working collaboratively across departments and with external vendors or partners. - Experience working in a nonprofit, education, membership association, or mission-driven organization. - Interest in the Montessori community. Preferred - Familiarity with project management platform Monday.com. - Familiarity with Salesforce or CRM integrations. - Experience supporting conference or event marketing. - Working knowledge of Canva or Adobe Creative Suite. - Experience with social media management and digital content production. - Understanding of audience development and lifecycle marketing strategies. Benefits - AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off.

Role Description The Membership Retention Lead plays a key role in supporting member retention, engagement, and overall member experience across the organization. This position combines relationship-building, operational coordination, and data-informed outreach to support renewal efforts for school and individual members. Working closely with teams across the organization, the Membership Retention Lead helps ensure members receive timely support, remain connected to AMS resources and programs, and experience consistent, responsive service throughout the membership lifecycle. In this role, you will play a vital role in: - Strengthening member retention through proactive outreach, relationship management, and renewal engagement - Supporting a high-quality member experience across membership services, communications, and engagement touchpoints - Managing membership operations related to renewals, invoicing, event registration support, and member records Key Responsibilities - Member Retention and Renewal - Partner with the Senior Director to execute and continuously refine renewal outreach strategies for school and individual members, including targeted engagement plans for at-risk members - Lead proactive outreach to members including onboarding check-ins, mid-year touchpoints, and pre-renewal engagement to strengthen member satisfaction, connection, and long-term retention - Monitor renewal activity and member engagement trends, identify retention risks and opportunities, and share insights and recommendations to support retention planning and decision-making - Collaborate with the Senior Director and Marketing team on the development, implementation, and assessment of retention campaigns and member communication strategies - Maintain accurate renewal records, oversee timely processing of renewals, and help identify opportunities to improve renewal processes, workflows, and member experience operations - Member Experience and Engagement - Serve as a primary point of contact for member questions, concerns, and support needs - Monitor shared inboxes and ensure timely, clear, and helpful responses - Identify gaps in member understanding or engagement and recommend improvements - Support engagement initiatives including AMS Connect, Resource Library, and other member benefits - Monitor member interactions and conversations to surface trends, needs, and opportunities for outreach - Membership Operations Support - Process membership applications, renewals, and account updates with accuracy and timeliness - Manage invoicing, payments, and follow-up on outstanding balances - Maintain accurate member records and documentation within the database - Assist with data tracking and reporting related to retention and engagement - Support continuous improvement of workflows by identifying inefficiencies - Events and Cross-Functional Support - Support membership-related aspects of event registration, including member inquiries, registration support, and reporting - Collaborate with Events and Marketing teams to ensure alignment in member communications and experience - Participate in the execution of the Annual Conference and other events with a focus on member experience - Other Responsibilities - Support special projects as assigned - Contribute to a collaborative, responsive, and member-focused team environment Qualifications - Experience in membership services, customer success, account management, client services, nonprofit engagement, admissions/enrollment, hospitality, or another relationship-focused role - Demonstrated ability to build positive relationships, support retention efforts, and provide high-quality service in a fast-paced environment - Strong written, verbal, and interpersonal communication skills - Ability to manage multiple priorities simultaneously while maintaining strong attention to detail, accuracy, and follow-through - Strong organizational and problem-solving skills with the ability to work independently, take initiative, and identify opportunities for improvement - Experience working with databases, CRM platforms, association management systems, or similar technology tools to maintain records, track activity, and support reporting - Proficiency in Microsoft Office Suite and comfort learning and navigating new technology platforms and systems - Ability to analyze information, identify trends or gaps in member engagement, and recommend solutions that improve member experience and retention - Experience supporting invoicing, payment follow-up, collections, or account reconciliation preferred - Demonstrated ability to communicate effectively with constituents, including a pleasant, friendly, and courteous telephone manner; strong customer service skills; demonstrated ability to maintain records and information in an organized manner Benefits - AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off. Company Description The American Montessori Society (AMS) is the foremost association championing Montessori education, representing a global network of more than 20,000 individual members. AMS advances quality Montessori practice by setting professional and educational standards, providing learning and leadership development, and convening the community through events like The Montessori Event, one of the largest Montessori gatherings in the world. Through research, advocacy, and collaboration, AMS works to ensure that Montessori education remains a vibrant, equitable, and evidence-informed approach for children and adults across diverse learning environments.

Role Description The Communications Manager leads the development, execution, and continuous refinement of a comprehensive communications strategy for the American Montessori Society. This role is essential to advancing AMS’ mission and vision. - Create and manage the overall editorial calendar comprising emails, social, blog, podcast, and other communication channels as needed. - Serve as the unifying voice for AMS’ external products. - Collaborate with internal teams, especially fellow Marketing and Communications colleagues, to ensure consistency and alignment of messaging across all communications channels. - Liaise with external communications contractors to coordinate content and communications alignment of the Montessori Life Magazine team, the Educating the Human Potential podcast team, the Montessori Life blog contributors, and others as necessary. - Assist with metrics reporting in collaboration with Senior Leadership and maintain a consistent, predictable communication cadence to the AMS community. - Curate day-to-day social media calendar and content, managing any external contract needs for graphic design or paid media. - Help subject matter experts shape engaging and informative content that effectively communicates the organization's mission, initiatives, and achievements to diverse audiences. - Assist in the development and distribution of educational reports, whitepapers, and other publications that contribute to the organization's publishing goals. - Demonstrate incredible skills in writing, reviewing content/tone, communication, and project management. - Work closely and collaboratively across the organization to develop efficient and helpful processes to update, scale, and leverage all communication pieces. - In tandem with marketing and subject matter experts, develop strategic messaging houses and similar outcome-based frameworks for critical events and initiatives, designed to be scaled and applied throughout segments, audiences, and channels. - Oversee and approve the production of content, presentations, campaigns, and institutional materials for internal and local communications needs. - Develop and execute successful short and long-term media and social media outreach strategies. - Develop and oversee a diverse range of branding programs to meet the changing needs and strengthen relationships with our community and partner organizations. Qualifications - 5+ years of experience in Marketing, Communications, or similar disciplines. - Proven experience in leading content collaboration, communications campaigns, and messaging projects. - Strong written and verbal capabilities and proven experience with writing for employee and business audiences. - Proven management of an editorial calendar, with multiple stakeholders and competing channels. - Demonstrated management of social media content, including writing and content strategy. - Demonstrated experience in developing and executing large-scale communications programs. - Strong project management skills with the ability to drive initiatives from concept to implementation. - Excellent communication and collaboration abilities to work effectively across teams and departments. - Strategic mindset with the capacity to align technology initiatives with broader business goals. - Demonstrated ability to stay abreast of communications technology trends and best practices. Requirements - Reports to: Senior Director of Marketing and Communications. - Works Closely With: All Internal stakeholders. - Classification: Full-time, Non-Exempt. - Hourly Rate Range: $60,000 - $65,000/year. - Designation: Remote working in the Eastern Time Zone. Position involves work-related travel in the United States two times per year including the Annual Conference in March of each year and an All Staff retreat in July of each year. - Employee must reside in one of the following states: Maine, Connecticut, Massachusetts, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Georgia, Florida, Alabama, Tennessee, Ohio, Wisconsin, and Texas. Benefits - AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off.

Role Description We are seeking a Digital Marketing and Web Manager who will utilize digital channels to support AMS’ mission of providing the leadership, standards, and resources to advance Montessori as a research-validated, enduring model for education. The Digital Marketing and Web Manager will serve as the strategic digital lead for all of AMS’ web presences—primarily amshq.org—ensuring they function as high-performing communication channels for awareness, engagement, and conversion. This role is designed for a forward-thinking digital marketer with strong expertise in web platform management, digital advertising, content management, and user experience. Key Responsibilities - Website Management - Oversee AMS’s WordPress website (amshq.org), ensuring accessibility, usability, and high conversions for key actions (e.g., memberships, event registrations). - Build webpages adhering to UX/UI best practices across a variety of platforms. - Alongside subject matter experts, use hierarchy to create engaging and compelling content webpages. - Manage associated AMS platforms including AMS Learning (Elevate platform), AMS Connect community platform (Higher Logic), AMS Jobs Board (JobBoardHQ), and Events (Cvent), evaluating functionality and driving updates or improvements as needed. - Work collaboratively with marketing colleagues to align web content and ad messaging with broader AMS goals and initiatives. - Provide guidance and guidelines to ensure content aligns with SEO, AEO, and GEO, usability, and conversion best practices. - Assess new and emerging creative mediums, approaches, tools, and best practices, including AI and others, to drive process improvement and optimize response rates to attract, retain, and engage members. - Actively look for website enhancements, perform keyword and competitor research, and identify opportunities for content development & refinement. - Establish, implement, and enforce website governance that includes publication workflows, content review and audit schedules, and definitions of roles, permissions, and responsibilities. - Digital Advertising & Analytics - Develop, launch, and optimize paid advertising campaigns across Google (both Google Ad Grants and retargeting), LinkedIn, and Meta. - Use GA4 and other tools to measure website and campaign performance, creating actionable reports to guide data-driven decision making. - Continuously track and optimize campaigns for performance, including A/B testing of creatives, landing pages, and ad placements. - Optimization & Strategy - Analyze digital performance metrics to identify areas for improvement, implement solutions, and report progress to leadership. - Lead efforts to improve website functionality, navigation, and user experience based on data insights and user feedback. - Coordinate with external partners to enhance AMS’s digital ecosystem ensuring cohesion and scalability. Qualifications - 5+ years of experience in digital marketing, with a strong focus on website management, analytics, and paid advertising. - Hands-on experience managing WordPress websites, including updates, optimizations, and collaboration with external web agencies. - Proficiency with digital advertising, including Google Ads, Meta Ads, and LinkedIn. Familiarity with HubSpot or a similar marketing automation platform. - Knowledge of SEO and AEO/GEO, including keyword optimization, technical SEO, and content alignment. - Proven ability to analyze data with relevant reporting and data visualization tools using insights to optimize campaigns, web performance, and user experience. - Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment. - Demonstrates the ability to effectively communicate both technical and non-technical information between technology partners and internal staff. - Exceptional attention to detail and commitment to delivering high-quality results. - Excellent collaboration and communication skills to work effectively with remote teams. - Experience in nonprofit marketing. - Knowledge or interest in Montessori Education a plus. - Maintains a positive, flexible and collaborative approach in a team environment. Requirements - Must be eligible to work in the United States. - Employee must reside in one of the following states: Maine, Connecticut, Massachusetts, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Georgia, Florida, Alabama, Tennessee, Ohio, Wisconsin, and Texas. Benefits - AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off.

Company Description About the American Montessori Society The American Montessori Society (AMS) is the foremost advocate for quality Montessori education. AMS sets the high professional standards that inform Montessori education as practiced in AMS-accredited schools and taught in AMS-affiliated teacher education programs. AMS provides an information center for its members, the media, and the public; a voice in the public policy arena; and a mobilizing force for the global Montessori community, through support services, research, and professional development events. Thousands enjoy AMS membership globally and attend AMS's premier conference for professional Montessori educators, The Montessori Event, in person and online. AMS is classified as a 501(c) (3) tax-exempt, nonprofit organization. Reports to: Senior Director of Membership and Professional Development Works closely with: Membership, Professional Development and Events Teams Classification: Full-time, Non-Exempt Hourly Rate Range: $20-$23/hour Designation: Remote working in the Eastern Time Zone. Position involves work-related travel in the United States two times per year including the Annual Conference in March of each year. Employee must reside in one of the following states: Maine, Connecticut, Massachusetts, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Georgia, Florida, Alabama, Tennessee, Ohio, Wisconsin and Texas Only applications complete with a resume and cover letter will be considered. (Yes, we mean it!) Note to the applicant: Only shortlisted candidates will be contacted for an interview. No calls please. Must be eligible to work in the United States. Job Description The Member Service Specialist serves as a primary point of contact for AMS members. This role is responsible for delivering high-quality members service, including processing applications, providing information on AMS member benefits and services, maintaining members accounts, managing phone and written inquiries. This role requires a strong service-oriented approach, tech-savviness, attention to detail and a collaborative approach in a remote work environment. Key Responsibilities School and Individual Membership - Communicate with schools to ensure that membership renewal applications are complete and submitted accurately and on time, both verbally and in writing - Process member applications and invoices and make invoice collection calls for unpaid balances, to ensure timely payment of dues and submit requests for refunds as applicable - Use AMS database to enroll new members and maintain member accounts - Answer questions from prospective schools and individuals regarding the benefits of membership and refer potential members to the Member Development Associate - Assist with member benefit and engagement initiatives (e.g. AMS Connect, Resource Library, AMS Learning, scholarships, website revisions, etc.) - Assist with recruitment and retention of members - Undertake departmental tasks as delegated by supervisor Member Services and Cross-Departmental Tasks - Monitor shared inboxes and provide helpful responses to external inquiries in a timely manner - Handle incoming calls and member inquiries - Participate in annual conference planning with a focus on member experience - Register participants for professional development, the annual conference, and events, which may include creating registrations, running registration reports, generating confirmations and invoices, making changes to registration information including cancellations and transfers, and collections. - Assist with membership mailings and other communications to members - Undertake departmental tasks as designated by supervisor Qualifications - Delivers responsive, empathetic support that enhances the member experience - Communicates clearly and professionally verbally and written communication - Ensure accuracy in data entry, application processing and member records - Resolves inquires and issue with sound judgment and professionalism - Technically proficient in Microsoft Office and learns new tools quickly - Experience with CRM (Customer Relationship Manager) software - Takes ownership of work and adapts to changing priorities - Maintains a positive, flexible and collaborative approach in a team environment Additional Information AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off. The American Montessori Society is an equal opportunity employer and does not discriminate on the basis of sexual orientation, gender identity or expression, race, color, religion, national origin, sex, age, marital status, disability, veteran status, genetic information, family responsibility, political affiliation or any other status protected by applicable laws. No calls please.

Company Description About the American Montessori Society The American Montessori Society (AMS) is the foremost advocate for quality Montessori education. AMS sets the high professional standards that inform Montessori education as practiced in AMS-accredited schools and taught in AMS-affiliated teacher education programs. AMS provides an information center for its members, the media, and the public; a voice in the public policy arena; and a mobilizing force for the global Montessori community, through support services, research, and professional development events. Thousands enjoy AMS membership globally and attend AMS's premier conference for professional Montessori educators, The Montessori Event, in person and online. AMS is classified as a 501(c) (3) tax-exempt, nonprofit organization. Reports to: Senior Director of Membership and Professional Development Works closely with: Membership, Professional Development and Events Teams Classification: Full-time, Non- Exempt Hourly Rate Range: $20-$22/hour Designation: Remote working in the Eastern Time Zone. Position involves work-related travel in the United States two times per year including the Annual Conference in March of each year. Employee must reside in one of the following states: Maine, Connecticut, Massachusetts, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Georgia, Florida, Alabama, Tennessee, Ohio, Wisconsin and Texas Only applications complete with a resume and cover letter will be considered. (Yes, we mean it!) Note to the applicant: Only shortlisted candidates will be contacted for an interview. No calls please. Must be eligible to work in the United States. Job Description The Member Service Specialist serves as a primary point of contact for AMS members. This role is responsible for delivering high-quality members service, including processing applications, providing information on AMS member benefits and services, maintaining members accounts, managing phone and written inquiries. This role requires a strong service-oriented approach, tech-savviness, attention to detail and a collaborative approach in a remote work environment. Key Responsibilities School and Individual Membership - Communicate with schools to ensure that membership renewal applications are complete and submitted accurately and on time, both verbally and in writing - Process member applications and invoices and make invoice collection calls for unpaid balances, to ensure timely payment of dues and submit requests for refunds as applicable - Use AMS database to enroll new members and maintain member accounts - Answer questions from prospective schools and individuals regarding the benefits of membership and refer potential members to the Member Development Associate - Assist with member benefit and engagement initiatives (e.g. AMS Connect, Resource Library, AMS Learning, scholarships, website revisions, etc.) - Assist with recruitment and retention of members - Undertake departmental tasks as delegated by supervisor Member Services and Cross-Departmental Tasks - Monitor shared inboxes and provide helpful responses to external inquiries in a timely manner - Handle incoming calls and member inquiries - Participate in annual conference planning with a focus on member experience - Register participants for professional development, the annual conference, and events, which may include creating registrations, running registration reports, generating confirmations and invoices, making changes to registration information including cancellations and transfers, and collections. - Assist with membership mailings and other communications to members - Undertake departmental tasks as designated by supervisor Qualifications - Delivers responsive, empathetic support that enhances the member experience - Communicates clearly and professionally verbally and written communication - Ensure accuracy in data entry, application processing and member records - Resolves inquires and issue with sound judgment and professionalism - Technically proficient in Microsoft Office and learns new tools quickly - Experience with CRM (Customer Relationship Manager) software - Takes ownership of work and adapts to changing priorities - Maintains a positive, flexible and collaborative approach in a team environment Additional Information AMS has a strong benefit package including Medical, Dental, Vision, 403(b), Life Insurance, Long Term Disability and generous Paid Time Off, Sick Days, Holidays and other time off. The American Montessori Society is an equal opportunity employer and does not discriminate on the basis of sexual orientation, gender identity or expression, race, color, religion, national origin, sex, age, marital status, disability, veteran status, genetic information, family responsibility, political affiliation or any other status protected by applicable laws. No calls please.