America's Group

• Serve as the escalation point for infrastructure issues. • Deploy, configure, and troubleshoot Cisco/Meraki networking gear, wireless, IBMi servers, and auction-specific infrastructure. • Perform network cutovers, hardware swaps, and system validations with minimal downtime. • Conduct preventive maintenance to keep sites operational and avoid sale-day disruptions. • Maintain accurate site documentation, including network diagrams, equipment inventories, and configuration notes. • Work closely with IT teams and auction staff to resolve issues quickly.