American Excelsior Company

• Responsible for being the primary contact between our company and our customers, aiding customers in product design and material selection. • Responsible for generating quote opportunities, closing new business, managing customer expectations, and ensuring that we are our customers’ first choice. • Seek new business opportunities with existing and new customers. • Work with customers and our engineering department to establish new part designs that meet specifications focusing on feasibility for our processes. • Initiate and manage prototype requirements including timing and parts. • Respond to customer requests for pricing and follow up for feedback. • Maintain and ensure all processes are followed and monitored. • Ensure closing and tracking all opportunities using Salesforce. • Collaborate with customers and internal departments to ensure all customers’ needs are addressed. • Build strong relationships to maintain existing accounts and acquire new accounts. • Be available to work irregular hours and travel when necessary, including overnights when needed. • Perform tasks effectively amidst pressure and deadlines. • Other duties as assigned.