American Career College

• Coordinating all student services programs • Managing student relations activities • Ensuring quality in all student services functions • Conducting on-going student satisfaction review

• Supports admissions department with projects/tasks as needed. • Facilitates and ensures timely customer service for current and potential students. • Connects with prospective and/or enrolled students to assist with scheduling appointments, scheduling/conducting campus tours, entering leads, documenting collection, and scheduling information sessions and reminders, as needed. • Assists in the resolution of student and prospective student inquiries, questions and/or problems; refers to appropriate person as needed. • Maintains record keeping and digital filing systems. • Deals discreetly with large amounts of sensitive, confidential information concerning students, staff and campus affairs. • Tracks current and/or prospective student data/information, develops, prepares and submits reports and student files as needed. • May assist with virtual, on-campus, and off-campus admissions events, and/or other special projects as assigned.