Allegis Group

Role Description The Customer Success Specialist II will play a pivotal role in ensuring the seamless onboarding and successful implementation for CareerCircle accounts. This position will manage a portfolio of existing client partners and accounts with a strong focus on portfolio expansion. - Build and maintain strong relationships with clients, understanding their evolving needs and challenges. - Provide continuous support, guidance, and stewardship. - Responsible for the strategy of account growth, identifying pathways to service the accounts while expanding the portfolio. - Act as a trusted advisor to executive stakeholders, aligning CareerCircle solutions to client business objectives. - Requires a proactive, data-driven approach to identifying opportunities, mitigating risk, and shaping account strategy. - Partner cross-functionally and lead the strategic growth plan. Qualifications - 5+ years of experience in customer success, account management, or business development, with a proven track record of growth and retention. - Acts as a player/coach to business development team members. - Contributes to a culture of accountability, strategic thinking, and continuous improvement. - Serves as a resource for complex accounts, escalations, and strategic decision-making. Requirements - Proven track record of managing and growing a book of business, including renewals and expansion revenue. - Strong business acumen with the ability to align solutions to client objectives and outcomes. - Demonstrated ability to influence and build relationships with executive-level stakeholders. - Advanced problem-solving skills with the ability to navigate complexity and ambiguity. - Strong analytical skills with the ability to translate data into actionable insights. - Excellent communication and presentation skills, with experience leading executive-level discussions. - High level of ownership and accountability for results. - Ability to operate both strategically and tactically in a fast-paced environment. - Proficiency in CRM systems (HubSpot preferred) and Microsoft Office tools. - Strong level of attention to detail and accuracy of information. - Strong interpersonal and communication skills with the ability to work with people at multiple levels. - Proven ability to take ownership of tasks and aggressively drive towards concrete results. - High level of proficiency in MS PowerPoint, MS Word, MS Excel & Hubspot.com. - Flexibility, ability to work independently or with a team on multiple tasks as assigned. - Must have excellent oral and written communication skills. - Must have professional presentation skills and demeanor, accompanied by an exemplary code of ethics. - Must be a self-starter. Benefits - Medical, dental & vision. - Hospital plans. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents). - Company paid Short and long-term disability. - Health & Dependent Care Spending Accounts (HSA & DCFSA). - Transportation benefits. - Employee Assistance Program. - Tuition Assistance. - Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave).

Title: Domain Architect (Integrations) Location: Hanover United States Job ID;2026-2276 Category;Information Technology Type;Regular Full-Time Job Description: Overview Job Summary: The Integration Domain Architect (DA) is a member of a delivery team, supporting both new development/product-based efforts, and production support; and is considered the highest-level domain technology expert with a deep understanding of MuleSoft, Microservice design, asynchronous services, cloud computing (AWS, Azure, and GCP), and GitHub. Responsibilities Essential Functions: The DA is responsible for: - The assessment of business requirements; approval of technical requirements; creation of technical specifications and solution design documents. - Initial work item estimates and sizing for business prioritization and planning purposes. - Presenting designs to the Enterprise Architecture team for review after initial design and prior to production implementation. - The quality and integrity of a solution; and is ultimately responsible for its viability in the Production environment. - Establish domain specific standards in adherence to, and in support of Enterprise standards, strategy, and roadmaps. - Guide a solution from concept to delivery - envision and create solutions that meet requirements; model the pieces of an infrastructure and their points of integration; prove the feasibility of a design; and can ultimately be implemented and supported in the Production environment. - Provide hands-on, expert-level technical assistance to developers - Adhere to Enterprise Architecture (EA) standards and may also assist in the creation of EA standards, methodologies, and frameworks. - Collaborates with management to establish protocols and processes for the discipline - Ensure that new technology solutions are designed for optimal access and usefulness; and to leverage existing technologies, as appropriate. - Assist in creating the vision for future state technologies and architecture and participate in setting Enterprise standards and mid/long-term strategy / roadmaps, acting as domain specific subject matter experts. - Apply architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability. - Translate business strategy and requirements into well-architected solutions - Participate and lead research and development efforts (proof of concept, prototypes), as subject matter experts, when introducing new technologies, in conjunction with team and Product Owners - Provide technical expertise to propose level of effort estimates (LOE), work breakdown structures, and technical resource planning for proposed and current work to support the work intake process. - Lead and define solution architecture to support delivering high impact products in a fast-paced environment - Create and maintain logical architecture documentation - Assist managers with developing the service level agreements (SLAs) and deployment of key performance measures. - Participate in various phases of the SDLC to perform QA/architectural review functions, and to ensure adherence to Enterprise Architecture (EA) technology standards and project specific solutions architecture. (i.e., design reviews). - Keep current and informed of domain related technologies and best practices. - Serve as a technical owner and point of contact for domain specific solutions. - Provide coaching and mentoring to team members in the areas of technical skills and competency. Qualifications Minimum Education and/or Experience: - B.S. in Computer Science, Information Systems, or 15+ Years IT related work with Infrastructure Services and Application Services. - 5+ years of experience in event driven architecture - 10+ years of IS / business experience, more specifically programming, engineering and/or systems analysis. Has a broad level of understanding surrounding information systems. - Experience delivering business process / workflow solutions is required. - Certifications -TOGAF, MuleSoft Certified Architect, AWS Certified Solutions Architect or other solution architect certification Skills/Abilities: - Experience analysing and designing business solutions - Expert level of technical knowledge and understanding of architecture, application systems design and integration - Anticipates internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements - Ability to gain buy-in on proposed solutions. - Acts in accordance with objectives and strategic plan; provides strategic or conceptual advice and updates on project milestones and achievement of objectives - Anticipates and solves unique and complex problems with broad impact on the business; uses conceptual thinking to develop solutions - Comfortable with complex heterogeneous systems - Strong written, presentations and verbal communications skills - Ability to evolve solutions from current to future states, corresponding to varying levels of solution maturity. - Experience in an agile environment that includes exposure to the following: - Continuous integration and delivery - DevOps (Experience with automating builds and deployments, release management/code promotion processes) - Configuration management - Source control management - Extreme Programming (XP) practices (unit tests, test driven development, pair programming, code reviews, iterative/frequent, short dev cycles) - Experience with Messaging solutions and Event Driven Design - Strong knowledge in API Management, including security policies, security protocols - Must have very good knowledge of Cloud based environments like AWS, Azure and GCP - Should have in-depth knowledge on integrating with Salesforce - Must have knowledge on implementing MuleSoft CloudHub, MuleSoft Hybrid implementations in various clouds - Demonstrated in-depth knowledge on API Gateway capabilities and implementations - Work experience in Kafka implementation and integration - Knowledge on integrating with ServiceNow, Snowflake, and ERP systems - Hands on knowledge of integrating with cloud-based technologies like APIs, Databases, virtual machines, containers - Should have demonstrated work experience in integrating with Identity and access management solutions to access Cloud technologies - Capable of understanding metrics and monitoring solutions and their artifacts Benefits Overview: Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following: - Medical, dental & vision - Hospital plans - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) - Company paid Short and long-term disability - Health & Dependent Care Spending Accounts (HSA & DCFSA) - Transportation benefits - Employee Assistance Program - Tuition Assistance - Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave) Salary Range: - $127,300-$190,900 - The position is bonus eligible Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Office Requirements: - Required in office 3 days a week out of our headquarters in Hanover, MD or offices in Jacksonville, FL Core Competencies: - Building Relationships - Develop People - Lead Change - Inspire Others - Think Critically - Communicate Clearly - Create Accountability "Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors." The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability.