Alberta Health Services - AHS

Title: Unit Clerk- Emergency Location: Edmonton Zone Canada Job Description: The Unit Clerk functions as a receptionist and clerk for the Royal Alexandra Hospital Emergency Department. It is a dynamic, fast paced position that requires strong time management and communication skills. This position is a coordinator and a central source of information and record keeping relating to the activities, communication and service for patients, their families, and staff. The Unit Clerk acts as a liaison between members of the inter-disciplinary team as well as other hospital and non-hospital staff. Duties of a Unit Clerk include, but are not limited to, answering and directing phone calls in a courteous manner; facilitating communication between the Emergency department and others hospital units and community providers; booking service requests; overseeing unit transport; overseeing lab specimen quality control; reconciling medical records within Connect Care, and overseeing referrals. Description: As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit. - Classification: Unit Clerk - Union: AUPE GSS - Unit and Program: RAH- Emergency - Primary Location: Royal Alexandra Hospital - Location Details: As Per Location - Multi-Site: Not Applicable - FTE: 0.70 - Employee Class: Regular Part Time - Hours per Shift: 7.75 - Length of Shift in weeks: 6 - Shifts per cycle: 21 - Shift Pattern: Days, Evenings - Days Off: As Per Rotation - Minimum Salary: $28.49 - Maximum Salary: $34.62 - Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Experience as a unit clerk within a tertiary care center within the past year. Demonstrated respectful communication skills. Demonstrated interpersonal collaboration skills. Demonstrated strong time management and organizational skills. Preferred Qualifications: Proficient in computer skills, Connect Care trained, IRequest.

Title: Administrative Support III Job Description: Your Opportunity: At Health Shared Services, our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Working under the general supervision and guidance of the Supervisor, Registration, Switchboard & Patient Information, the Administrative Support III is responsible for obtaining and inputting accurate demographic & financial information on the appropriate hospital information system, on patients presenting at various entry points of the health system. Essential functions of the position: Obtains and records accurate demographic and financial information on patients by interviewing patients, family members and/or care providers. Consistently applies Positive Patient Identification during the registration/pre-registration process to ensure accurate record linkage, support safe delivery of patient care and reduce identify theft. Verifies patient eligibility as it relates to healthcare coverage. Reviews Financial Agreement Forms with patients who do not have valid provincial healthcare coverage & ensures that forms are completed appropriately. Prepares identification labels, identification wristbands and verifies patient’s name and date of birth when applying wristband to patient. Informs patients about options for accommodation and the process for requesting preferred accommodation. Consistently applies best practice as outlined in the Provincial Registration Standards & Practices Manual. Adheres to mandatory privacy legislation, including the Health Information Act (HIA), Access to Information Act (ATIA), and Protection of Privacy Act (POPA), and completes all duties in accordance with Provincial policies and procedures, legislation and regulations. Performs other related duties as assigned by the Supervisor. Description: As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Registration Primary Location: Sturgeon Community Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.70 Employee Class: Regular Part Time Date Available: 01-JUN-2026 Hours per Shift: 7.75 Length of Shift in weeks: 6 Shifts per cycle: 21 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $23.53 Maximum Salary: $28.60 Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent. Additional Required Qualifications: Medical Terminology - certificate required and testing done prior to interview. Accurate typing speed of 40 wpm required and testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required. Physical requirements include the ability to push/pull patients presenting in wheelchairs, assisting with carrying patient belongings upwards of 20 lbs. Preferred Qualifications: Post-secondary education applicable to position – MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred. Experience in a healthcare or medical office setting is preferred. Experience practicing N-O-D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with. Security Screening: A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS. Healthy Albertans. Healthy Communities. Together. We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta. Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first. We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

Title: Unit Clerk Location: South Zone Canada Job Description: Your Opportunity: Description: As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit. - Classification: Unit Clerk - Union: AUPE GSS - Unit and Program: Emergency - Primary Location: Medicine Hat Regional Hospital - Location Details: As Per Location - Multi-Site: Not Applicable - FTE: 0.40 - Posting End Date: 07-MAY-2026 - Employee Class: Regular Part Time - Date Available: 17-MAY-2026 - Hours per Shift: 6.5, 7.75 - Length of Shift in weeks: 4 - Shifts per cycle: 9 - Shift Pattern: Days, Evenings - Days Off: As Per Rotation - Minimum Salary: $28.49 - Maximum Salary: $34.62 - Vehicle Requirement: Not Applicable Required Qualifications: Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Additional Required Qualifications: Demonstrated ability to effectively provide and accept constructive feedback. Proven organizational and time management skills. Proven initiative and motivation required. Proven ability to cope with stress and deadlines in an efficient and effective manner. Preferred Qualifications: Recent 1-2 years Unit Clerk experience working on a medical/surgical or critical care unit. Current experience working with a large referral work queue in Epic.

Supervisor Location: Central Zone Canada Job Description: Your Opportunity: Make a significant impact on patient-focused health care as a Supervisor - Nutrition and Food Service (NFS). NFS is a provincial program that is committed to provide nutritious, healthy, high quality meal service to patients, staff, visitors and the community. You will have the unique opportunity to lead the team at the Tofield and Vegreville Care Centers' NFS department. The Tofield Care Center is an 83 bed facility comprised of Acute Care Patients and Long Term Care Residents, and the Viking Healthcare Centre is a small rural acute care hospital. The NFS Supervisor provides direction to front line workers (Administrative Assistants, Food Services Workers and Cooks) and ensures Patients and Residents receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other NFS Supervisors, Managers and Dietitians. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer focused orientation and commitment to provide a quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management. Description: Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of patient food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient and retail food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply and labor expenses to achieve financial targets. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards and regulatory directives. - Classification: Supervisor - Union: Exempt - Unit and Program: Patient Food Services - Primary Location: Tofield Health Centre - Location Details: As Per Location - Employee Class: Regular Part Time - FTE: 0.80 - Hours per Shift: 7.75 - Length of Shift in weeks: 2 - Shifts per cycle: 8 - Shift Pattern: Days - Days Off: Saturday/Sunday - Minimum Salary: $26.64 - Maximum Salary: $45.77 - Vehicle Requirement: Not Applicable Required Qualifications: Post-secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Demonstrated working knowledge of Microsoft Applications. Minimum of 3 years experience in a Food Services management role, ideally in an organization of significant size, complexity and diversity. Combination of relevant education and experience may be considered. Additional Required Qualifications: As required. Preferred Qualifications: Experience in a Food Services Supervisory role. Experience in a hospital or Long Term /Continuing Care setting. Completion of food safe handling certificate. Experience supervising a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (i.e., Prosci, lean six sigma). Experience with the following computer programs: Connect Care, e-People, Oracle and Sysco Shop. Your Opportunity: Make a significant impact on patient-focused health care as a Supervisor - Nutrition and Food Service (NFS). NFS is a provincial program that is committed to provide nutritious, healthy, high quality meal service to patients, staff, visitors and the community. You will have the unique opportunity to lead the team at the Tofield and Vegreville Care Centers' NFS department. The Tofield Care Center is an 83 bed facility comprised of Acute Care Patients and Long Term Care Residents, and the Viking Healthcare Centre is a small rural acute care hospital. The NFS Supervisor provides direction to front line workers (Administrative Assistants, Food Services Workers and Cooks) and ensures Patients and Residents receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other NFS Supervisors, Managers and Dietitians. Key competencies required for this role include: Ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Effective communicator with strong organizational skills, customer focused orientation and commitment to provide a quality service. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. Strong interpersonal skills and exceptional verbal and written communications skills. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management. Description: Reporting to the Manager, Patient Food Services, the Supervisor has responsibility for maintaining operations at the site level, aligning AHS, NFS and site priorities with the delivery of patient food services. Responsibilities and accountabilities include but are not limited to: Provision of frontline staff direction and supervision of patient and retail food service operations. Completion of human resources activities (including but not limited to the recruitment process, performance appraisals, investigations, performance management, application of the collective agreement, etc.). Manages food, supply and labor expenses to achieve financial targets. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS. Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards and regulatory directives. - Classification: Supervisor - Union: Exempt - Unit and Program: Patient Food Services - Primary Location: Tofield Health Centre - Location Details: As Per Location - Employee Class: Regular Part Time - FTE: 0.80 - Hours per Shift: 7.75 - Length of Shift in weeks: 2 - Shifts per cycle: 8 - Shift Pattern: Days - Days Off: Saturday/Sunday - Minimum Salary: $26.64 - Maximum Salary: $45.77 - Vehicle Requirement: Not Applicable Required Qualifications: Post-secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Demonstrated working knowledge of Microsoft Applications. Minimum of 3 years experience in a Food Services management role, ideally in an organization of significant size, complexity and diversity. Combination of relevant education and experience may be considered. Additional Required Qualifications: As required. Preferred Qualifications: Experience in a Food Services Supervisory role. Experience in a hospital or Long Term /Continuing Care setting. Completion of food safe handling certificate. Experience supervising a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (i.e., Prosci, lean six sigma). Experience with the following computer programs: Connect Care, e-People, Oracle and Sysco Shop.