
Ajua™
Remote Jobs
Customer experience management for every business.
3 Jobs
• Frame business requirements and objectives as succinct data science problems • Extraction, cleaning and transformation of relevant data for different Integrated Customer Experience Problems for analysis, modelling and reporting • Implement and deploy robust, state-of-the-art analytics and machine learning models across the Ajua Product Stack, directly impacting merchants and enterprise customers • Work with product teams to translate product feature requirements and use cases into experiments, and lead with the design, development, analysis and reporting of results, leading to decisions that directly impact customers • Actively pursue improving data science skills, including but not limited to problem-solving, writing readable/testable/efficient code, mastering Integrated Customer Experience Data, and learning to anticipate Customer and Data related product issues and needs • Actively participate in internal Data Science and broader technology project reviews and participate in community meet-ups • Collaboratively work with the engineering, products, and customer success teams and communicate clearly and effectively regardless of seniority
• Developing a growth strategy for the market; • Driving achievement of local revenue targets; • Establishing and building strong relationships with partners, clients and prospective talent; • Managing local contract negotiation processes; • Identifying areas of business opportunity and growth and leading the grasping and closure of these opportunities; • Increasing Ajua’s exposure and visibility within the Nigeria’s business community; • Driving the marketing and sales of Ajua’s products; • Leading business pitches for new customers and partners; • Defining market opportunity with deep analysis of the market; • Managing P&L that rolls up to the COO’s offices; • Leading top-to-top client relationship development initiatives and facilitating access for other mSurvey business leaders to develop relationships with the clients.
• Responsible for building outstanding software solutions to support our real time data platform • Maintain Ajua’s platform uptime, performance, stability and scalability • Design, guide, mentor and challenge system architecture and design with others • Develop, maintain, and scale a world class public API • Develop best possible, most robust, and extensible solutions from feature requests • Experience working with data processing technology (Kafka, Hadoop, Spark, etc) • Experience working with Data Scientists to develop rich value added features • Experience working with DBA to create ETL and Data Warehouse system • Experience working with Operations to automate solutions and increase service reliability • Experience working with Machine Learning and using large-scale data repository for business intelligence; App development a plus • Closely monitor all platform related production systems • Periodically perform On-Call duty • Analyze requirements thoroughly; Advise and develop solutions that solves the true customers' pain • Perform testing and unit testing for delivering quality work • Acquire technical skills and knowledge continuously and aggressively, and help team to develop the same • Properly document development work completed • Providing strategic guidance and advice in a true partnership with executive leadership