Agency Administrators, Inc.

• Work with a variety of carriers and customers to create an outstanding customer experience • Handle daily communications among clients, producers and underwriters • Maintain agency system/applications with current information • Address Customer inquiries regarding their insurance coverages • Process Insurance Applications, Endorsements, Binders, Quotes, Rating, etc. • Market accounts to multiple Insurance carriers • Claims reporting and follow up between Insurance Carrier and Insured • Inform and educate clients about coverage, exclusions and exposures • Assist clients in making appropriate coverage changes • Act as coverage/risk consultant for agents’ accounts • Respond to clients’ needs by producing binders, certificates, policies and other related items accurately and timely • Analyze, negotiate and prepare carrier renewal

• Optimizing Customer Service and Client Relationships • Policy Management including processing payments and providing billing explanations • Obtaining details to ensure endorsements are processed accurately • Generating and sending evidences of insurance such as binders and ID cards • Obtaining claim information and transferring to carriers • Documenting and processing policy cancellations properly • Conducting policy reviews with clients for underwriting accuracy • Addressing company recommendations to meet carrier compliance requirements • Maintaining up-to-date client files • Navigating agency management system using proper workflows

• Work with multiple carriers and customers to create an outstanding customer experience • Handle daily communications among clients, producers and underwriters in a timely manner • Maintain agency system/applications with current information • Market, negotiate, prepare, analyze and propose commercial insurance options for both new and renewal clients • Process Insurance Applications and proofs of insurance • Inform and educate clients about coverage, exclusions and exposures; documenting electronic files accordingly • Assist clients in making appropriate coverage changes • Act as coverage/risk consultant for agents’ accounts where we have responsibility for sales • Cross selling / Up selling lines of coverage

Monalee is a technology company that is building the digital backbone of the distributed energy revolution. Our flagship product, Artemis, is the AI-first operating system for home energy—used by contractors to sell, finance, install, and service solar, batteries, EV chargers, and more. What used to take weeks and multiple disjointed tools now takes under a minute. As utilities face $250B+ in annual grid spending and struggle to meet growing demand from AI and EVs, Artemis empowers a new generation of decentralized energy providers with speed, intelligence, and scale—turning every home into a node of the new energy internet. About the role We’re currently looking for Senior Full-Stack Engineers to help us scale our software suite artemis.solar What you'll do Develop consumer-centric and responsive web applications using modern technologies. Identify and implement web-based user interactions that enhance usability and accessibility. Collaborate with UI/UX designers to create high quality user interfaces. Contribute to the design and implementation of backend software, APIs, and data pipelines. Build reliable and scalable applications that leverage Cloud services e.g. GCP, AWS. Write well-documented, tested code that adheres to best practices. Follow agile development methodologies and fast iteration cycles. Qualifications Health benefits. Stock options. Paid time off and vacations. Fully remote work. If you are passionate about web development and customer-focused design, looking for growth opportunities, and eager to face exciting challenges in a dynamic startup environment, we’d love to hear from you. Monalee is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.