Aerobotix

• Before a work cell is deployed, work with the customer to learn the manufacturing process, including observing the current process, taking measurements, and reviewing CAD and machine documentation. • Partner with mechanical and robotics engineers to design the work cell layout for a specific manufacturing process, accounting for the robot's reachability and cycle time. • Drive design modifications to the robot end of arm tool and part fixtures alongside mechanical engineers, and get parts fabricated, assembled, and tested. • Be on site when the work cell is delivered to lead unboxing, setup, and customer training on the use of the system. • Set up and test the work cell on the customer manufacturing process, including installing, troubleshooting, and maintaining control components such as proximity sensors, relays, and vacuum ejectors. • Triage, investigate, and resolve complex technical issues spanning software, hardware, sensors, and tooling, escalating with clear root cause analysis when remote resolution is not possible. • Respond to customer emails and calls on the use of the system, making on site service calls when issues cannot be resolved remotely, and identify new opportunities to expand impact within each account. • Collaborate cross functionally with Robotics Software, Hardware, and Product teams on deployments, and deliver structured feedback that improves both the product and the field engineering experience. • Leverage AI tools to accelerate troubleshooting, debugging, and the production of technical documentation, raising your own throughput and the team's. • Maintain flexible working hours that match the manufacturing production hours of customers, and travel to customer sites as needed, up to 75% of the time.