Advocacy Solutions

• interacts with customers via telephone, email, or in person to provide support and information on services • collects and enters information for services • fields customer questions and complaints and ensures appropriate actions are taken to resolve issues • maintains customer accounts and records of customer interactions

• assist the Senior Advocate/Team Leader of an advocate department • provide technical legal support to the Senior Advocate • become familiar with relevant statutes, regulations and case law • review and bookmark records and files • assist the SA in identifying issues, providing legal research, and drafting of arguments and briefs

• Answer calls on auto dialer from potential clients. • Patiently explain the documents to the clients. • Walk the clients through the process of how to electronically sign documents via text and email. • Document the calls accordingly so that our phone system can dial the next call. • Performs other related duties as assigned.

• conduct outbound calls to veterans or their survivors • verify information regarding eligibility for disability compensation • use VA’s Schedule for Rating Disabilities to determine percentage of disability • write recommendations after analyzing information • perform other related duties as assigned

• receive all inbound and outbound calls for potential disability clients • perform general office clerk duties (i.e., check email and Chat communication consistently) • ask questions verbatim from a script to confirm eligibility for the potential client • respect client confidentiality • comfortable taking repetitive, back-to-back calls every work day • flexibility to change work hours based on company needs • performs other related duties as assigned

Role Description Looking for a self-starter to hit the ground running in a fast-paced, metrics-driven environment. The Intake Agent will be a direct point of contact for potential new clients to complete the consultation and application for us to assist them with their disability benefits. Responsibilities include: - Receive all inbound and outbound calls for potential disability clients. - Perform general office clerk duties (i.e., check email and Chat communication consistently). - Ask a series of questions verbatim from a script for the purpose of entering data into the consultation and application system to confirm eligibility for the potential client. - Respect client confidentiality. - Comfortable taking repetitive, back-to-back calls speaking about the same topic, every work day for every call. - Flexibility to change work hours based on company needs. - Perform other related duties as assigned. Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Equipment is provided for the role. Qualifications - Must be able to talk on the phone and type at the same time, as well as a general ability to multi-task. - Excellent reading, writing, and verbal communication skills including active listening and the ability to enter data with correct spelling. - Excellent organizational, time management, interpersonal, customer service, and attention to detail skills. - Must pass a background check and typing test with a minimum typing speed of 35WPM. - Must have a quiet area for a home office away from noise and distractions. - Proficient computer skills with the ability to learn new software. - Ability to sit for a long period of time. - Reliable and dependable attendance. Requirements - This job requires a minimum of a high school diploma or G.E.D, and two years of previous high-volume call center experience. - 2 years of experience using an auto dialer software is also required. - Experience reading verbatim from a script is highly desired. - Proven ability to function well in a fast-paced and sometimes stressful environment. - Experience using computers and performing data-entry functions. - Bilingual ability in English and Spanish is a plus. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - A generous paid time off package after 90 days of employment. - Ten company paid holidays. Remote Work from Home Requirements - Not all positions are remote; some require that the employee work in the office. - Must have a desk, chair, and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high-speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX, or WV.

Role Description Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The VA Intake Analyst serves as the primary liaison for potential clients, conducting thorough intake case reviews, verifying eligibility, and accurately documenting all necessary information and evidence for disability claims and benefits. - Ensure the percentage of disability, write recommendations, and explain the decision and reason. - Proficient in using computers and verifying that there are no discrepancies within documents. - Excel at both verbal and written communication. - Detail-oriented, professional, and have a genuine desire to meet the needs of others. Work hours are Monday – Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position. Qualifications - Minimum of a high school diploma or G.E.D. and 1-2 years of work-related experience with progressive responsibilities, or an equivalent combination of education and experience. - Excellent written and oral communication skills. - Analytical and inter-personal skills. - Proven ability to function well in a fast-paced and sometimes stressful environment. Requirements - Conduct outbound calls to veterans or their survivors who have completed consultations for VA disability compensation. - Verify information including employment, dates of service, deployments, combined rating, individual rating for conditions service connected, and conditions they are seeking to get service connected. - Use VA’s Schedule for Rating Disabilities and other applicable instructions to determine the percentage of disability. - Write recommendations after analyzing and speaking to potential clients explaining the decision and reason. - Perform other related duties as assigned. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - Paid time off and 10 company paid holidays after 90 days of employment. Working Conditions - This job is normally performed in a mostly clean and comfortable environment. - Prolonged periods of sitting at a desk, talking on a telephone, and working on a computer. - Duties in this job are usually performed while in a seated position with freedom to move about at will. Remote Work from Home Requirements - Must have a desk, chair, and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high-speed internet service (Wi-Fi is not acceptable). Minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, MI, NC, NJ, NV, NY, PA, SC, TX, or WV.

Role Description Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reliant on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch. This is a remote work from home position. Essential Functions - Answer calls on auto dialer from potential clients. - Patiently explain the documents to the clients. - Walk the clients through the process of how to electronically sign documents via text and email. - Document the calls accordingly so that our phone system can dial the next call. - Perform other related duties as assigned. Qualifications - Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms. - Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email. - Must have a friendly, professional telephone voice. - Must be patient with clients. - Must be a problem solver. - Must be an independent worker. - Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day. - Ability to function well in a high-paced and at times stressful environment. - Proficiency with Microsoft Office Suite and general computer proficiency. - Reliable and dependable attendance is essential. - Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST. - Bilingual is preferred. Requirements - High school diploma or equivalent. - At least two years of high volume sales and/or call center experience required. - Auto dialer experience is required. Physical Requirements - Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements - Must have a desk, chair and basic essentials to work from home. - Must have a quiet work area without noise or distractions. - Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed. - Must be logged onto your work computer and able to answer calls during your normal work hours. - Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV. Benefits - Health, dental, and vision insurance. - Company paid life insurance and disability insurance. - 401(k) plan with an employer match. - Paid time off after 90 days of employment. - Ten company paid holidays.

Job DetailsJob Location: Advocacy Fort Lauderdale Office - Plantation, FL 33317Position Type: Full TimeSalary Range: $80,000.00 - $85,000.00 SalaryJob Category: LegalDisability Help Group is one of the nation’s premier disability advocacy companies. We are based in Plantation, Florida, but our disability advocacy group represents thousands of disabled individuals before the Social Security Administration and the Department of Veterans Affairs throughout the United States. We are currently hiring Social Security disability advocates to join our team. We encourage experienced attorneys and non-attorney representatives to apply. Preference will be given to applicants that reside in the states listed below during the hiring process. However, we encourage any disability attorneys looking to join our company to apply regardless of location. We want the best possible candidate to join our team. We offer up to $10,000 in relocation costs if you are willing to relocate to one of the states listed below in the qualifications, and maintain employment with the company at least 90 days. We offer a competitive pay package which includes an incentivized annual bonus ranging from $10,000 to $25,000, in addition to the base salary. Our benefits package includes health, dental, and vision insurance, company-paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off, and paid holidays. This position will be a work-from-home position. Travel opportunities outside this home territory may be available but will not be a required component of employment. Disability Help Group has an excellent reputation in the disability community. We offer a collegial work environment, competitive salary, excellent benefits, and the ability to grow through performance-based incentives. Most of the attorneys employed with our company have been with us for years. We are looking for motivated and talented attorney advocates to become a part of this ever-expanding team. Responsibilities: Advising clients at all stages of the disability process. Preparing and presenting Social Security disability hearings. Appellate work. Performs other related duties as assigned. Qualifications Required Skills/Abilities: Excellent reading, writing, and verbal communication skills including active listening. Must pass a background check. Must have a quiet area for a home office away from noise and distractions. Proficient computer skills with the ability to learn new software. Ability to sit for a long period of time. Reliable and dependable attendance. Education and Experience: This job requires candidates to be a licensed attorney or registered with EDPNA. SSA claims experience is preferred. Experience using computers and performing data-entry functions. Physical Requirements: Prolonged periods of sitting at a desk, talking on a telephone and working on a computer. Remote Work from Home Requirements: Not all positions are remote; some require that the employee work in the office. Must have a desk, chair and basic essentials to work from home. Must have a quiet work area without noise or distractions. Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed. Must be logged onto your work computer and able to answer calls during your normal work hours. Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV For consideration, please fill out the application and/or email your cover letter, résumé, and salary requirements to Natale Burns at nburns@disabilityhelpgroup.com. The documents should be in Microsoft Word or Adobe PDF format. We will not consider any submissions or inquiries for employment that do not include a salary requirement or desired salary range.

• builds and maintains positive client relationships via phone, email, and mail • assists in the organization and management of client files and records • reviews completeness of client files within the VA’s system • responds appropriately to all communications in the timely manner • prioritizes and completes varied administrative tasks independently • ensures all VA administrative and regulatory deadlines are met • proficiency in utilizing office technology and software programs • works in a team environment