ACAMS

Role Description ACAMS Sr. Manager, Global Translations, is responsible for managing the translation function for ACAMS Translations Center of Excellence and serves as the owner for translation standards, tooling, and governance. This includes end-to-end oversight of translation workflows, from coordinating with product teams on go-live dates and customer requirements to managing internal and external translation resources. This role requires strong program management skills to ensure that translated assets are delivered on time and meet quality standards. The Sr. Manager, Global Translations works closely with Product Managers, Product Development, Production, Marketing, and Editorial teams to facilitate translated content for all organizational needs. Additionally, this role collaborates with Customer Success to address translation-related issues and maintain high-quality standards for all translated assets. Responsibilities - Translation Process and Program Management: - Setup, build processes for, document, and oversee the Translation Center of Excellence, a cross-functional translation center for all ACAMS. - Oversee and manage the entire translation workflow, including planning, execution, and quality assurance, to ensure timely and high-quality delivery of translated assets. - Use strong program management skills to manage timelines, resource allocation, and budgets for translation projects, adapting to shifting priorities and maintaining a high level of flexibility and responsiveness. - Vendor and Internal Resource Management: - Manage and collaborate with external translation vendors and internal resources to manage requests, track timelines, and ensure quality standards are met, ensuring efficient and accurate delivery. - Monitor and communicate resource availability, coordinating with freelance and internal resources to support translation activities effectively. - Translation Strategy & Governance: - Define and maintain ACAMS’ global translation strategy. - Establish enterprise standards for translation quality, workflows, tooling, and vendor usage. - Serve as the escalation point for complex translation decisions, risks, and tradeoffs. - Define KPIs and success metrics for global translation effectiveness, quality, and ROI. - Cross-Functional Collaboration: - Work closely with Product Managers, Product Development, Production, Marketing, Editorial, and technical teams to understand project timelines, go-live dates, and requirements for all translation projects. - Facilitate communication among teams to clarify expectations, address project needs, and ensure seamless integration of localized content into all outlets. - Quality Assurance: - Manage the quality assurance process for translated content, working closely with vendors and internal resources to review, approve, and validate the accuracy and cultural relevance of translations. - Customer Issue Resolution: - Work with Customer Success to address any translation-related issues, ensuring prompt and effective solutions that meet customer satisfaction standards. - Continuous Improvement: - Identify and implement process improvements within the translation workflow to enhance efficiency, quality, and scalability of translation operations. Qualifications - Bachelor’s degree in project management, business, education, or a related field. - 5+ years of experience in translation management, localization, or global content production, preferably within online training, instructional design, or digital learning environments. - Strong program management skills with experience overseeing complex translation projects and workflows, coordinating across teams and vendors to meet timelines and budgets. - Proven experience working with translation vendors, managing quality assurance processes, timelines, and budgets to ensure high-quality translations. - Proven experience managing a team, including Project Managers, to support translation operations and ensure effective workload distribution. - Familiarity with content management systems (CMS) and translation management systems (TMS); experience with reusable content libraries and localization best practices is a plus. - Strong attention to detail and commitment to quality, with a proactive approach to identifying and resolving translation-related issues. - Outstanding communication skills, with the ability to manage cross-functional communication and align stakeholder expectations. - High level of flexibility and adaptability, able to respond to shifting priorities and dynamic project requirements. - Must be a fluent English speaker, additional modern languages preferred. - Ability to work flexible (off) hours when working on deadlines and occasionally in line with other ACAMS regions’ time zones. - Ability to travel if required. - This role requires permanent residency within the Eastern Time Zone. EEO We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

Who We Are: ACAMS is the leading international membership organization dedicated to providing opportunities for anti-financial crime education, best practices, and peer-to-peer networking to AFC professionals globally. With over 120,000 members across 200+ countries and territories, ACAMS is committed to the mission of combatting financial crime through the provision of anti-money laundering/counterterrorism-financing, anti-fraud and sanctions knowledge-sharing, thought leadership, risk-mitigation services, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals. It also offers CGSS certification for sanctions professionals, CAFS certification for anti-fraud professionals, and CCAS certification for AFC practitioners in the crypto space. ACAMS’ 65+ Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information. Opportunity at a Glance ACAMS Lead Instructional Designer, reporting to the Sr. Manager, Instructional Design, is a lead level role responsible for ensuring the highest standards of instructional quality and content accuracy across ACAMS’s certification and certificate course products. With advanced expertise in instructional design and a deep understanding of the subject matter domain, the Lead Instructional Designer collaborates closely with Product Managers, Subject Matter Experts (SMEs), and Media Producers to ensure content meets audience needs and supports ACAMS’s business goals. This role is ideal for an experienced Instructional Designer with a strong grasp of subject matter content, exceptional attention to detail, and a commitment to producing impactful, learner-centered materials tailored for professionals preparing for certifications and credentials. In addition to their quality assurance responsibilities, the Lead Instructional Designer performs in-depth quality assurance reviews of instructional materials developed by other Instructional Designers, ensuring alignment with certification standards, learning objectives, and learner needs. Responsibilities - Content Development: Design complex instructional materials, assessments, and interactive elements that align with learning objectives and industry standards, using innovative strategies to enhance learner engagement - Build Relationships with SMEs: Work closely with SMEs to ensure content accuracy and relevance, translating complex subject matter into effective, learner-centered materials - Content Quality Assurance and Leadership: Review instructional materials to ensure high standards of quality, accuracy, and alignment with goals. Provide feedback to improve consistency, mentor team members, and act as a subject matter resource - Team Collaboration: Collaborate with cross-functional teams to align efforts with product goals and learner needs - Innovation in Instructional Design: Drive the adoption of innovative instructional strategies to enhance learning experiences and maintain cutting-edge content - Knowledge Management and Reusability: Develop reusable, modular content by working with knowledge management resources to ensure consistency and scalability across courses - Quality and Consistency Standards: Establish quality assurance processes and guidelines to maintain content consistency, accessibility, and inclusivity Qualifications - Bachelor’s degree in Instructional Design, Education, Learning & Development, or a related field; advanced degree preferred - 5+ years of experience in instructional design, preferably within the professional training, EdTech, or financial services sector; experience with professional certification is a strong plus - Deep understanding of subject matter domains and certification standards, with the ability to transform complex content into clear, engaging, and effective learning materials - Advanced writing and editing skills, with the ability to produce and review instructional content optimized for learner success - Expertise in collaborating with SMEs, managing relationships, and ensuring content accuracy and alignment with product goals - Knowledge of content re-use strategies and the ability to work with knowledge management tools to develop scalable, reusable instructional materials - Proven track record in performing quality assurance reviews of instructional materials and mentoring junior instructional designers - Excellent communication skills to provide feedback and guidance to team members - Ability to work effectively in cross-functional teams, with a focus on improving the overall quality and impact of learning products - Detail-oriented, proactive, and committed to creating high-quality learner experiences - Must be a fluent English speaker; additional modern languages are a plus - Ability to work flexible (off) hours and occasionally align with other ACAMS regions’ time zones - Ability to travel if required #LI-Remote EEO We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.

Who We Are: ACAMS is the leading international membership organization dedicated to providing opportunities for anti-financial crime education, best practices, and peer-to-peer networking to AFC professionals globally. With over 120,000 members across 200+ countries and territories, ACAMS is committed to the mission of combatting financial crime through the provision of anti-money laundering/counterterrorism-financing, anti-fraud and sanctions knowledge-sharing, thought leadership, risk-mitigation services, and platforms for public-private dialogue. The association’s CAMS certification is the gold-standard qualification for AFC professionals. It also offers CGSS certification for sanctions professionals, CAFS certification for anti-fraud professionals, and CCAS certification for AFC practitioners in the crypto space. ACAMS’ 65+ Chapters globally further amplify the association’s mission through training and networking initiatives. Visit acams.org for more information. Opportunity at a Glance The Paralegal or Compliance Manager supports the development and effective implementation of ACAMS’ global compliance frameworks in accordance with applicable regulations. This role is responsible for reviewing, updating, and monitoring compliance policies, procedures, and related controls, especially in the areas of anti-bribery and corruption, international sanctions, data privacy, and internal controls—to effectively manage compliance risks. Responsibilities - Assist in the development and timely updates of anti-bribery and corruption, sanctions, data privacy, internal controls, and other compliance frameworks (including policies, procedures, and relevant controls) - Coordinate compliance activities with key business stakeholders (sales, procurement, finance, etc.) - Support and help manage compliance projects and Compliance IT tools - Conduct and document sanction screenings of vendors and customers per company procedures - Provide guidance and support for internal compliance training - Monitor compliance with company policies and assist in investigating ethics complaints or other policy violations under the guidance of Legal VP - Assist in the preparation of quarterly updates for the Audit Committee regarding compliance issues - Review compliance policies and update annual risk assessments to support internal stakeholders - Ensure that Compliance Risk Assessments are performed as needed Experience and Skills - Minimum of 5 years’ experience assisting or leading international compliance efforts, preferably in a paralegal or compliance support capacity. - Broad compliance knowledge, including anti-bribery and corruption, international sanctions, internal controls, accessibility, and data privacy laws and regulations. - Meaningful knowledge of the U.S. Foreign Corrupt Practices Act (FCPA), Sapin II, and related regimes. - Significant experience supporting international business operations. - Project management and risk-based approach - Effective communication and change management capabilities - Excellent organizational skills and attention to detail - Critical thinking ability and effective problem-solving - Ability to use IT tools - Work collaboratively and efficiently while managing organizational priorities - Bachelor’s degree required - Paralegal certification or equivalent experience strongly preferred #LI-Remote EEO We are proud to be an EEO employer M/F/D/V. At ACAMS, we welcome everyone and have a strong commitment towards diversity and inclusion. We encourage our Colleagues to be their true authentic selves and support laws that prohibit discrimination everywhere we do business. We also maintain a drug-free workplace.