Aareon Group

Role Description Are you communicative, curious, and eager to gain your first insights into Sales Development? Join our team and support us as a Working Student (m/f/d) in the role of Sales Development Representative (SDR)! Together, we identify and qualify new customer contacts — and you’ll have the opportunity to actively shape our sales processes. Your Responsibilities - Inbound Lead Qualification: You support the handling of incoming inquiries, analyze customer needs, and schedule initial calls with potential clients. - Support in Outbound Processes: You research target accounts and key decision-makers and assist in targeted outreach via email, LinkedIn, or phone. - Structuring & Maintaining Sales Information: You prepare information (e.g., FAQs, product materials) in a structured way and maintain content in our internal systems. - Support for Webinars & Events: You help organize, communicate, and follow up on digital events and webinars. - CRM & Documentation Management: You assist in maintaining our CRM database (e.g., Salesforce), create reports, and support the handover of leads to the sales team. Qualifications - Ongoing studies in Business Administration, Management, Marketing, Economics, or a comparable field. - You enjoy communication, understand customer needs, and present yourself professionally. - A structured, detail-oriented working style with a high level of reliability. - Interest in sales topics; initial experience in Sales, Customer Service, or Marketing is a plus. - Excellent German and good English skills, both written and spoken. - Confident use of MS Office; ideally first experience with CRM systems such as Salesforce. Benefits - Flexible working hours and the option to work remotely. - Insights into a dynamic, fast-growing IT environment. - Collaboration with a motivated, professional team and flat hierarchies. - Personal development through diverse tasks and direct involvement in operational processes. - Modern work equipment and an open company culture. Company Description Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future. With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone.

Role Description Aareon is looking for a dedicated professional to take ownership of Salesforce and HubSpot, as well as connected systems such as Certinia. The role involves ensuring a stable and user-friendly system landscape. - Analyze and optimize workflows across Sales, Marketing, and downstream processes (e.g. lead management, pipeline transparency, handovers to Delivery/Finance). - Responsible for CRM and RevOps processes and automations (e.g. lead routing, lifecycle stages, workflows) across Salesforce, HubSpot, and Certinia, ensuring high data quality. - Build scalable reporting (dashboards, KPIs, sales and funnel analyses) and connect sales-related metrics with project and revenue data from Certinia. - Manage integrations and interfaces between CRM, marketing automation, and Certinia, driving standardization and clean end-to-end processes. - Train and enable stakeholders (Sales, Marketing, and, if applicable, Finance/Operations), coach key users, and handle complex operational challenges hands-on. Qualifications - Several years of experience in Revenue or Sales Operations, or as a CRM/Automation Specialist—ideally in a B2B or SaaS environment. - Strong hands-on experience with Salesforce and HubSpot, as well as experience with Certinia (or comparable solutions). - Understanding of sales-related KPIs and end-to-end processes—from lead and pipeline management to project, billing, and revenue logic. - Analytical, structured, and self-driven work style, with the ability to pragmatically resolve complex system and process dependencies. - Clear and collaborative communication with Sales, Marketing, and Finance/Operations, confident in training and enabling users. - Very good German and English skills, both written and spoken. Benefits - 30 days of vacation (plus additional days off on December 24 and 31). - Flexible and remote working options to support a healthy work-life balance. - An agile environment with flat hierarchies, a collaborative culture, and plenty of room for initiative. - Opportunities for personal development and further training. - JobRad (company bike leasing) for work and leisure.

Aareon is Europe’s established provider of SaaS solutions for the real estate industry and a pioneer of the sector’s digital future. With its software solutions, Aareon connects people, processes, and properties—bringing the industry closer together. With the Aareon Property Management System, based on intelligent software solutions, the company enables the efficient management and maintenance of residential and commercial properties and creates digital experiences for all stakeholders. As a reliable and innovative partner, Aareon is committed to progress, positive change, and sustainable living and working spaces for everyone. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU! We are seeking a seasoned Senior Customer Success Manager to join our dynamic team focused on social housing software solutions. As the Senior Customer Success Manager, you will play a pivotal role in ensuring the successful adoption, implementation, and ongoing satisfaction of our software platform within our clients environments. You will be responsible for building strong relationships with our clients, understanding their unique needs, and providing strategic guidance to optimise their use of our software to achieve their goals. The ideal candidate will be able to demonstrate Proven experience (5+ years) in a customer-facing role within the software industry, preferably in customer success or account management. Strong understanding of social housing sector dynamics, challenges, and regulatory requirements. Exceptional communication and interpersonal skills, with the ability to effectively engage with clients at all levels of an organisation. Demonstrated ability to manage multiple clients and projects simultaneously, while maintaining a high level of attention to detail. Strategic thinker with the ability to understand complex business requirements and translate them into actionable plans. Experience working with CRM software (e.g., Salesforce), customer success platforms, and project management tools. Proven track record of driving customer satisfaction, retention, and identifying and closing upsell and cross-sell growth opportunities in a software-as-a-service (SaaS) environment. Willingness to travel as needed to meet with clients onsite We're looking for a dynamic and commercially driven individual to join us in revolutionising the social housing industry through innovative software solutions and unparalleled customer service. If you are passionate about driving positive change and thrive in a fast-paced, client-focused environment, we want to hear from you!

• Deliver consulting and implementation projects for the PowerHaus ERP system • Analyze existing administrative and accounting processes in condominium (WEG) and rental property management and derive optimized workflows • Plan and execute software rollouts, including functional support during implementation • Conduct user trainings, workshops, and product training sessions — both remotely and on-site • Support the setup of legally compliant accounting and billing processes • Provide ongoing support and consultancy for existing customers to ensure optimal use of PowerHaus • Contribute to the further development of consulting standards, documentation, and knowledge management