Member Service Representative Remote Jobs in Virginia (US)

This page tracks remote member service representative openings that are location-eligible for Virginia.

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Member Service Representative I

State Department Federal Credit Union

Your Finances Mean the World to Us®

Member Service Representative1 day ago

Full Time Remote JuniorTeam 51-200Since 1935H1B No Sponsor

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• Answer incoming calls and maintain expected availability in a queued environment • Meet productivity and call handling goals consistently • Provide superior service by responding to member inquiries about account activity, programs, policies, and procedures • Return calls promptly for escalated issues and ensure all follow-up actions are completed accurately and efficiently • Achieve established sales goals by cross-selling credit union products and services • Promote products and services in alignment with marketing initiatives • Process various member transactions, such as transfers, loan payments, and stop payment • Act as a troubleshooter for online banking and payment services • Attend department meetings and training sessions. Stay updated on policies, procedures, and promotions.

View details: Member Service Representative I

Virginia

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Member Service Representative I at State Department Federal Credit UnionRemote listing with US location signal: Virginia.

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