Role Description
Responsible for the planning, coordination, and administration of training and education activities to ensure a consistent, high quality learning experience for associates. Serves as a central point of coordination for instructor led and electronic learning offerings, learning systems, and training communications in support of organizational goals and workforce development initiatives.
Job Responsibilities and Requirements
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Coordinates instructor‑led training and electronic learning offerings by maintaining training schedules, managing logistics, tracking attendance, and ensuring timely communication with trainers, learners, and stakeholders.
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Administers learning management system (LMS) activities, including but not limited to course setup, uploads, enrollments, and maintenance of accurate learner and course records.
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Serves as first line support for a shared training email account and calendar, triaging inquiries and routing requests to appropriate stakeholders in a timely manner.
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Maintains and updates training content, resources, and communications on the department SharePoint site in collaboration with training leads and subject matter experts.
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Produces routine and ad hoc reports related to course participation, completion, and training outcomes to support operational insight and decision‑making.
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Coordinates survey activities related to instructor led and electronic learning, including, but not limited to, course evaluations, trainer feedback, and follow-ups check-ins with learners and leaders.
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Supports ongoing engagement and communication with trainees and managers through structured 30‑, 60‑, and 90‑day training follow‑ups.
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Ensures training materials, schedules, and learning resources are current, organized, and accessible to appropriate audiences.
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Identifies and implements opportunities to enhance training coordination processes, communication, and overall learner experience.
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Performs other duties as assigned.
Qualifications
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Two years of experience in training coordination, learning and development, human resources, or a related administrative support role (such as project management) strongly preferred.
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Proficient with Microsoft Suite.
Requirements
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Associate's degree or equivalent years of experience and education.
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No experience required.
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Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
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Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
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Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
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Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
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Frequent keyboard use/data entry.
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Occasional bending, stooping, kneeling, squatting, twisting and gripping.
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Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
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Rare climbing.
Benefits
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Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
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Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
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Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
