This page tracks remote ecommerce openings that are location-eligible for New Jersey.
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476 Jobs
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Turnkey flexible digital product teams for fast growing e-commerce brands with annual revenue of $25MM-$500
• Develop and maintain custom Shopify and Shopify Plus themes using Liquid, HTML, CSS, JavaScript, and TypeScript. • Build and support Shopify apps, custom functionality, and back-end services using Node.js, Remix, Shopify APIs, and Webhooks. • Collaborate with designers to convert mockups into responsive, high-quality Shopify experiences. • Customize Shopify storefronts, product pages, collection pages, carts, customer accounts, and checkout-adjacent experiences. • Integrate Shopify with third-party platforms. • Optimize Shopify stores for performance, SEO, accessibility, user experience, and conversion. • Troubleshoot and resolve front-end, back-end, API, integration, and production issues.
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Role Description Ready to build something that truly matters? Every parent wants clarity, confidence, and connection when it comes to their child’s learning. They want to feel proud of the choices they make and trust the tools they bring into their home. At Hadley Designs, we make that possible by creating products that turn everyday moments into meaningful learning experiences. But none of that works without a seamless, trustworthy customer experience. A store that runs flawlessly. Messaging that is clear. Operations that feel effortless to the customer. That’s where you come in. About the Role DTC Operations Manager Also known as: Shopify Operations Manager | Ecommerce Operations Lead | Customer Experience Operations Manager This role is the backbone of our direct-to-consumer experience. You will own the performance, accuracy, and clarity of our Shopify store from end to end. Your mission is simple and powerful: Ensure every customer fully understands what they are buying and when they will receive it before they complete their purchase. Your Core Focus - Take full ownership of Shopify store operations and customer experience - Eliminate inconsistencies across the site, including broken links, outdated promotions, and conflicting messaging - Standardize shipping, split shipment, and pre-order communication across all touchpoints - Build and document SOPs for all operational workflows - Implement systems and automations that reduce manual work and customer confusion What You’ll Do Customer Experience Management (Daily) - Respond to customer inquiries via Shopify inbox and social channels - Process refunds, reships, cancellations, and order updates - Triage and resolve support tickets based on urgency - Identify patterns in customer feedback and recommend improvements - Ensure all communication is clear, accurate, and aligned with current messaging Order Operations and Fulfillment (Daily) - Monitor order flow across Shopify, Base, and Amazon MCF - Resolve failed orders, inventory issues, and discrepancies - Coordinate with fulfillment teams to ensure timely delivery - Manage split shipments, pre-orders, and out-of-stock scenarios - Track and resolve missing or delayed packages Store Integrity and Accuracy (Weekly) - Audit the website for broken links, incorrect pricing, and outdated promotions - Ensure consistency across product pages, landing pages, and collections - Validate all messaging related to shipping and pre-orders - Support promotion setup and ensure backend accuracy Systems, SOPs, and Automation (Weekly) - Build and maintain SOPs for recurring workflows - Identify inefficiencies and implement automation using tools like Shopify Flow - Optimize customer service platforms such as Gorgias - Improve post-purchase experience and operational workflows - Support system cleanup and tool evaluation Growth Operations and Reporting (Weekly) - Deliver weekly Shopify performance reports - Track key metrics such as CAC, LTV, and funnel performance - Identify trends, anomalies, and risks early - Ensure data accuracy for decision-making Compliance and Risk Management (Weekly) - Maintain compliance across ADA, privacy policies, and tracking regulations - Review product pages and campaigns for compliance risks - Ensure all required tools and disclosures are functioning properly - Stay updated on platform policies and changes AI and Automation Ownership (Ongoing) - Identify repetitive tasks and convert them into automated workflows - Use AI tools to improve efficiency in customer service and operations - Build prompt libraries and scalable systems - Continuously reduce manual workload while maintaining accuracy How Success Is Measured - Reduction in support ticket rate per 1000 orders - Reduction in reshipment rate per 1000 orders - Zero compliance issues - At least one new AI automation implemented per week - Zero reported issues with broken links, incorrect promotions, or inaccurate information Who You Are - You are a systems-driven operator who takes pride in getting the details right. - You think like an owner. You move quickly, solve problems independently, and take full responsibility for outcomes. - You have 2 to 5 years of experience managing Shopify store operations. - You are highly detail-oriented and catch inconsistencies others miss. - You are a strong written communicator who can simplify complex information. - You have hands-on experience with order management, fulfillment, and customer service. - You understand Shopify apps, backend systems, and troubleshooting workflows. - You build systems, not just solutions. - You thrive in a fast-moving, high-growth environment. - You are comfortable working cross-functionally while maintaining ownership. - You believe in excellence over easy. You take initiative. You close loops. You care deeply about doing things the right way. Why You’ll Love Working Here - A remote-first environment that gives you flexibility and autonomy. - The ability to manage your schedule with trust and accountability. - Direct access to leadership and meaningful collaboration across teams. - Opportunities to build systems, implement ideas, and drive real impact. - Access to training, tools, and continuous learning. - A decade-strong, family-founded brand with a clear mission and vision. - Free access to products that are changing how children learn. Apply Today Apply today and help us make learning fun, engaging, and screen-free for families everywhere.
WINNER Amazon Ads Partner Awards 2023 - Global Expansion. Global Marketplace Marketing Agency.
• Lead the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits, with minimal leadership oversight • Serve as a true client partner and authority on Amazon best practices. Able to clearly and concisely explain content and creative strategies and best practices both externally and internally • Mentor and coach junior team members, providing guidance, trainings, and support to help them grow and develop their skills • Manage the day-to-day activities of junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met • Collaborate with designers to deliver award winning creative strategies for clients and internal projects • Collaborate with the media team and account managers to ensure that all content is aligned with clients' overall advertising and business objectives • Partner with account managers to create content and SEO strategies that support client’s broader goals • Develop and implement creative strategies to support client goals and drive growth • Strong understanding of Amazon creative and content data and analytics. Able to analyze performance data and tests to continuously optimize content and creative • Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies • Serve as an internal subject matter expert and create and own SOPs / process creation, resources and run team trainings • Begin to understand Amazon content and creation commercials • Partner with global counterparts to ensure global consistency and sharing across regions
Ecommerce Buyer Location: Remote Department: Ecommerce Job Description: GENERAL PURPOSE OF JOB The E-commerce Buyer will be responsible for developing and executing a comprehensive procurement cadence for our e-commerce platform. The E-commerce Buyer will have extensive experience in procurement, supplier relationships, and inventory management. They will play a key role in keeping viral items in-stock, planning for promotional events, and driving customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES - Strategic Procurement: Develop and implement a strategic procurement plan, considering e-commerce demand, seasonality, market trends, customer preferences, and competitive analysis. - Inventory Planning: Meet inventory and days-of-supply KPIs using historical and market data to plan for replenishment buys and forecasts for future product launches. Partner with brand managers on sell through plans to reduce inventory liability. - Supplier Management: Foster and maintain strong relationships with suppliers, monitoring supplier performance, and ensuring adherence to quality and regulatory standards. - Inventory Optimization: Collaborate closely with the inventory and demand planning teams to optimize stock levels, minimize stockouts, and reduce excess inventory. - Market Research: Conduct in-depth market research and analysis to identify new opportunities, assess product performance, and stay informed about emerging industry trends. - Cost Management: Implement cost-effective procurement strategies while maintaining product quality and customer satisfaction. - Data-Driven Decision-Making: Utilize data analytics tools to track key performance indicators, assess product performance, and make data-driven decisions. - Collaboration: Collaborate with cross-functional teams, including marketing, merchandising, and logistics, to align product selection with marketing strategies and sales goals. REQUIRED EXPERIENCE - Experience (3+ years) in procurement, buying, and/or planning. - Strong understanding of e-commerce operations and market dynamics. - Excellent organization, follow through, and communication skills. - Proficiency in Excel and data analysis, compiling and manipulating data to build a comprehensive report, and comfortable with using procurement software. - Detail-oriented with strong analytical and problem-solving abilities. - Results-driven mindset with a passion for delivering high-quality products to customers. - Ability to work independently and collaboratively in a fast-paced environment WORK SCHEDULE/HOURS Remote - Monday through Friday 8:30AM to 5:30PM EST PAY RANGE: $80-90K Annually BENEFITS - Medical insurance - Vision insurance - Dental insurance - Health Savings Account - 401(k) - Paid time off - Paid parental leave Please review our applicant communication policies: L&R Texting Policy & Terms
A Fortune 500 company cited on the S&P 500 Index, Quest Diagnostics is a healthcare products and services provider offering diagnostic testing to 1-in-3 U.S. adults and half of the
Role Description Are you insatiably curious? Do you want to be part of an amazing team empowering consumers to improve their health? Are you passionate about driving actionable insights and results for your business partners? Do you have the expertise to deliver high-performing e-commerce analytics, dashboards, and reports? If yes – and you have the track record to back it up – read on! The Senior Manager, E-Commerce Analytics is a commercially-minded analytics role, responsible for delivery of insights to grow the business. This person sees data as a means to improve business results, not just report them. They will partner closely with peers and leadership across: - Site Merchandising - Marketing - Digital Product - The broader questhealth.com team This person works autonomously, earns trust quickly across stakeholder groups, and is as comfortable discussing needs with and presenting to senior leaders as they are in a data model. Company Description Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
• Serve as a senior advocate and business owner across all five functional teams, ensuring each has the strategic direction, mentorship, resources, and cross-functional visibility needed to do their best work. • Architect and continuously evolve Caraway’s marketing strategy, ensuring the organization is structured to support rapid growth across DTC, Marketplace, Retail, International and emerging markets & channels. • Partner with the Chief Strategy & Commercial Officer to set and execute a unified omnichannel growth strategy across DTC, Marketplace, and Retail, ensuring Marketing is a driving force behind sell-through, brand visibility, and a seamless customer experience at every touchpoint. • Act as a key strategic thought partner to the CEO and Leadership team, shaping company priorities and long-term brand & growth positioning with equal parts creative ambition and commercial rigor. • Bring a cross-functional perspective and point of view to every leadership conversation, challenging assumptions, connecting dots across the business, and driving the team toward better, faster decisions. • Partner closely with the VP of Creative on the holistic marketing calendar: hero product moments, campaign timing, promotional events, and seasonal planning integrated across all channels. • Foster tight alignment, clear accountability, and strong execution across internal teams and external partners, agencies, and vendors. • Own Caraway’s nine figure marketing budget with the strategic vision and financial discipline to drive outsized returns, knowing where to push, where to pull back, and how every dollar connects to business outcomes. • Oversee Caraway's ecommerce strategy across DTC and Marketplace, ensuring both channels are growing, differentiated, and delivering against commercial goals within the broader omnichannel business. • Set the measurement framework for the marketing organization, ensuring every function has clear KPIs, reliable data, and the analytical infrastructure to make fast, informed decisions.
• Responsible for the day-to-day operations of the Information Technology staff • Coordination of the team with design, development, testing, implementation and maintenance of new and legacy systems • Lead staff in assisting customers in identifying systems solutions to meet functional needs, streamline and ensure patient safety and confidentiality
GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. GenScript is committed to striving towards its vision of being the most reliable biotech company in the world to make humans and nature healthier through biotechnology.
Role Description The Regional Business Development (BD) Head, NoCA will serve as a hands-on player-coach responsible for driving business growth, expanding strategic customer relationships, and strengthening the Company’s commercial presence within the territory. This role requires strong execution mindset, operational engagement, and close involvement in pipeline development, opportunity progression and customer strategy. Key Responsibilities - Lead and support regional BD team in promoting company’s CRDMO solutions across discovery, biologics and CGT portfolios, and related development and manufacturing services. - Develop and execute regional business development strategies to achieve assigned sales targets and revenue growth within the territory. - Actively coach team members on LTC process, pipeline qualification and progression, forecasting accuracy and execution cadence. - Conduct weekly or biweekly meetings with individual member and as a team to generate territory pipeline reports with accurate sales forecasts to the US BD Head. - Drive lead generation, customer acquisition, and opportunity conversion for the Company’s CDMO service offerings, including discovery, process development, analytical development, GMP manufacturing, and related solutions. - Build and maintain a strong opportunity pipeline through networking, industry conferences, market intelligence, referrals, and strategic outreach activities. - Conduct and support team members in driving customer meetings, technical presentations, capability introductions, and proposal discussions to support business opportunities and partnership development. - Collaborate cross-functionally with technical, project management, marketing, operations, and leadership teams to provide customer-focused solutions and ensure effective project transition. - Represent the Company at industry events, conferences, and networking activities to strengthen brand visibility and market presence. - Provide regional market insights, customer feedback, and competitive intelligence to leadership to support commercial strategy and organizational growth. - Partner closely with the US BD Head to drive regional execution excellence and foster a high-accountability, collaborative, and growth-oriented culture. Qualifications - Bachelor’s degree in Life Sciences, Biotechnology, Business, or a related field; advanced degree preferred. - Over 5+ years of business development, sales, account management, or commercial experience within the biotech, pharmaceutical, CRO, or CDMO industry. - Strong business development background in CRO/CDMO with good understanding of biologics, cell and gene therapy (CGT), viral vectors, or related CDMO platforms. - Demonstrated ability to operate as both strategic leader and hands-on contributor. - Demonstrated success in developing new business opportunities and managing complex customer relationships within the industrial market. - Existing network and customer relationships within biotech/pharma industry strongly preferred. - Strong business acumen with the ability to understand technical solutions and customer needs. - Self-motivated, results-oriented, and capable of working independently and as a team in a fast-paced environment. - Willingness to be actively engaged in team development and day-to-day business operations. - Willingness to travel within the assigned territory and attend industry conferences/events as needed. Company Description GenScript Biotech Corporation (Stock Code: 1548.HK) is a global biotechnology group. Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, and Asia Pacific. GenScript's businesses encompass four major categories based on its leading gene synthesis technology, including operation as a Life Science CRO, enzyme and synthetic biology products, biologics development and manufacturing, and cell therapy. ProBio, a subsidiary of GenScript, is a global CDMO offering end-to-end services from discovery to GMP for plasmids, antibodies, and cell & gene therapies. We bring together multidisciplinary expertise to accelerate development and manufacturing through customized, and comprehensive services.
Title: Ecommerce Growth & Conversion Manager (DTC, Amazon, TikTok Shop) Location: Remote (United States) Full-time Job Description: Summary: We’re looking for someone who can turn products, campaigns, and ideas into revenue across every channel we sell. This is a hands-on ecommerce role with real ownership. You won’t just analyze performance or run isolated tests—you’ll execute. You’ll own how our products are merchandised and converted across Shopify (DTC), Amazon, and emerging channels like TikTok Shop. You’ll work closely with marketing and creative, but your focus is clear: make sure everything converts. This role is suited for someone who has operated in a hands-on ecommerce or growth role and wants full ownership of outcomes, not just a piece of the process. Responsibilities: - Own conversion performance across DTC (Shopify), Amazon, and emerging channels - Turn campaigns and product strategies into high-converting buying experiences - Optimize product pages, listings, and funnel flows end-to-end - Identify conversion gaps and implement improvements quickly - Work hands-on across copy, page structure, and merchandising - Partner cross-functionally with marketing, creative, and product teams - Apply insights across channels (e.g., Amazon learnings to DTC) - Define and coordinate execution support (freelancers, agencies, developers as needed) Qualifications: - 4–7+ years of experience in ecommerce, growth, or conversion-focused roles - Proven track record of driving measurable revenue impact - Hands-on experience with Shopify (site content, merchandising, basic theme changes) - Experience managing or optimizing Amazon listings - Familiarity with emerging commerce channels (e.g., TikTok Shop) - Strong understanding of how customers buy across different platforms - Comfortable executing across copy, layout, and basic UX decisions - Ability to move quickly, prioritize impact, and iterate without overengineering - Experience working with cross-functional teams and external partners Key Success Attributes: - Ownership and Impact - Curiosity-Driven Culture - Fast-Paced Environment Employment Information: This position is Remote in the United States Compensation: $120,000 - $135,000/year + bonus + equity About Tumbler: At Tumbler, we’re not just revolutionizing kitchen tools; we’re creating a workplace where innovation, collaboration, and personal growth thrive. We are passionate about empowering our team to take ownership of their work, think creatively, and make a meaningful impact every day. Our journey started with a simple idea: to make knife maintenance accessible and efficient. Today, we bring that same simplicity and excellence to how we operate as a team. We believe that great ideas come from empowered people, and we’re committed to fostering an environment where everyone can grow, contribute, and succeed. Join us and make your mark at Tumbler, where great work leads to great results—and great careers.
Role Description This is not a traditional support role. You'll be the friendly, knowledgeable voice Happy Howl customers turn to when they have questions, concerns, or doubts — and you'll be just as comfortable resolving an issue as you are turning a cancel-intent conversation into a long-term subscriber. Every interaction is a save opportunity. You'll own the retention queue, handle high-volume inbound tickets, take phone calls, and protect subscriber revenue — while delivering the warm, one-touch customer experience Happy Howl is known for. You'll work across phone, email, text, chat, and social media, and you'll be a key player in our ability to retain customers, grow MRR, and protect the brand's reputation online. Qualifications - 3+ years in customer service, preferably in e-commerce, subscription, or DTC - Demonstrated ability to retain or save customers — whether through a cancellation desk, membership retention, or subscription support role - Excellent written and verbal communication: warm, clear, and concise across every channel - Comfortable managing high volume with a one-touch mindset — you resolve issues completely the first time - Comfortable on the phone — our phone channel is growing and you'll be a key part of how we show up there - Self-motivated, positive, and thrives in a fast-paced remote environment - A genuine love for dogs and the ability to speak about pet health and nutrition with passion and curiosity Requirements - Own the cancel-intent queue — engage with empathy, identify the root cause, and offer the right solution to retain the subscriber - Handle 'didn't intend to subscribe' tickets with care — save where possible, resolve with grace where not - Turn pause, skip, and frequency-change requests into opportunities — understand the real need and recommend the plan that fits the dog best - Answer product, ingredient, and plan recommendation questions — these are save opportunities, not just info requests - Identify upsell and cross-sell moments naturally within service conversations — add-ons, frequency upgrades, complementary products - Track your own save rate and retained MRR weekly — you own this number and we'll celebrate it - Develop fluency in our product line so you can speak confidently about ingredients, nutrition, feeding guides, and how Happy Howl compares — that knowledge is your best retention tool - Comfortable with soft-sell and upsell conversations — you treat revenue as a natural extension of great service - Manage high-volume inbound tickets across Gorgias, Shopify, Stay.ai, and Aircall with speed, warmth, and a one-touch mindset - Handle subscription management, order questions, and general support across email, phone, SMS, chat, and social media - Resolve shipping errors, address updates, account changes, and technical payment issues - Escalate cross-track tickets when a support conversation reveals churn risk - Document customer feedback to help the team improve products, messaging, and processes - Respond to Trustpilot and Stamped reviews within 24 hours — turning public complaints into visible wins - Manage social media messages and comments in a timely, on-brand, and professional way - Flag recurring themes in reviews and social to the team so we address root causes, not just symptoms Benefits - Remote — work from anywhere - Flexible weekend hours (4 hours on Saturday or Sunday) - Bonus opportunity tied directly to retention and save rate performance - Health insurance, dental insurance, and employee discount - Join a fast-growing, pet-focused company making a real difference in dogs' lives How to Apply Please respond with your experience, why you'd be a great fit, and any background in pet, wellness, e-commerce, or subscription industries. Tell us about a time you retained or saved a customer who was about to cancel or leave — what did you do and what was the outcome? Bonus if you have hands-on experience with Shopify, Stay.ai, Gorgias, or Aircall. We are looking to fill this position immediately.
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GraphQL, JavaScript, Node.js, React, TypeScript
