• Drive the weekly reporting cycle from start to finish.
• Coordinate data collection from Senior Project Managers, consolidate inputs across the portfolio, validate accuracy, and produce client-ready weekly status reports that meet both JLL and client formatting standards—all delivered on time, every week.
• Maintain data integrity across all project tracking systems.
• Perform quality checks on budget, schedule, and safety data submissions, identify inconsistencies or gaps, and work directly with project managers to resolve issues before they reach the client or executive leadership.
• Manage comprehensive document control operations.
• Ensure all project documents—contracts, submittals, RFIs, change orders, compliance records—are current, properly filed, and accessible across both JLL platforms (Adaptive Work, Ingenious, SharePoint) and client-designated systems, maintaining audit-ready documentation standards.
• Develop and maintain analytical tracking tools.
• Build and update Excel-based dashboards, pivot tables, and rollup reports that provide portfolio-wide visibility into project performance, enabling data-driven decision-making for account leadership and client executive presentations.
• Coordinate seamless information flow between stakeholders.
• Upload completed reports and documentation to client portals on schedule, maintain distribution logs, prepare meeting materials and agendas, take minutes, track action items, and ensure all parties have access to the information they need when they need it.
• Support project setup and team onboarding activities.
• Establish file structures for new projects, provision system access for new hires, maintain team rosters and contact directories, and handle special projects or ad hoc research requests that support the broader account management function.
• Continuously improve operational efficiency.
• Identify opportunities to streamline reporting workflows, enhance data collection processes, and leverage technology to reduce manual effort while increasing accuracy and responsiveness across the account portfolio.
