• Help configure and rollout customers of our existing AI voice agent • Build and run evaluation suites to validate behavior, catch regressions, and tune prompts as new customers are deployed • Develop new features and fixes to the core product • Optimize latency, inference cost, and hallucination guardrails • Run and improve model evaluation, benchmarking, and observability across the product • Monitor cost controls, usage monitoring, and security/PHI handling constraints • Partner with Product and Customer Success to turn customer requirements into working, validated deployments, and own customer go-live, post-launch monitoring, and production issue debugging • Help streamline and automate the onboarding process to reduce the engineering effort required to bring each new customer live

• Help configure and rollout customers of our existing AI voice agent • Build and run evaluation suites to validate behavior, catch regressions, and tune prompts as new customers are deployed • Develop new features and fixes to the core product • Optimize latency, inference cost, and hallucination guardrails • Run and improve model evaluation, benchmarking, and observability across the product • Monitor cost controls, usage monitoring, and security/PHI handling constraints • Partner with Product and Customer Success to turn customer requirements into working, validated deployments, and own customer go-live, post-launch monitoring, and production issue debugging • Help streamline and automate the onboarding process to reduce the engineering effort required to bring each new customer live

• Design and maintain Exoscale’s operating systems and hypervisor fleets, from kernels to the network stacks, passing by security filtering layers • Contribute to the routing & security automation systems implementations • Help shape our operating system images strategy, from bare metal to Virtual Machines • Maintain and improve the system container runtimes • Improve our provisioning and deployment systems • Help improve bare metal and hypervisor systems performance • Contribute to the overall design and the architecture of the Exoscale platform systems • Contribute to internal tooling development • Improve our systems and processes to be scalable and highly available, helping achieve outstanding SLAs • Participate in code & changes reviews • Take part in the on-call roll after a training period

• Own, secure, and scale our infrastructure and deployment pipelines. • Embed security into our CI/CD workflows and manage vulnerabilities. • Ensure our financial trading systems are resilient, compliant, and highly available. • Design, maintain, and harden CI/CD pipelines across our delivery lifecycle. • Integrate automated security testing tools directly into development workflows. • Lead end-to-end vulnerability management, including triage and remediation tracking. • Audit existing infrastructure and deployment workflows to identify gaps, risks, or inefficiencies. • Contribute to disaster recovery, business continuity, and robust change management processes.