About Keystone Keystone is a rapidly growing insurance brokerage platform partnering with independent agencies across the United States. Keystone provides strategic resources, capital investment, and operational support to drive sustainable growth, empowering agencies to maintain their identity while accessing best-in-class tools in finance, HR, sales, and M&A integration. The leadership team brings over a century of combined industry expertise, fostering collaboration, innovation, and long-term value. For more information please visit: https://mykeystone.com/. Operations Training Manager Position Overview: The Operations Training Manager will play a critical role in enabling transformation – designing, delivering, and optimizing training programs that support agencies through change, ensure successful adoption of new systems, and build ongoing capabilities across our growing organization. This role combines strategic vision, operational excellence, and people leadership. The Training Manager will oversee a team responsible for delivering role‑based and line‑of‑business‑specific training across core workflows, tools, and resources that shape the client experience. Key Responsibilities: People Leadership & Team Management - Lead, coach, and develop a team of trainers focused on role‑based and line‑of‑business workflows, tools, and client‑service processes. - Ensure consistent, high‑quality training delivery across all programs and channels. - Set clear priorities, manage capacity, and support professional development within the team. - Create a culture of continuous improvement, collaboration, and learner‑centric design. Transformation & Unified Tech Stack Training - Design and implement the end‑to‑end training strategy that supports the transition of all agencies to the unified technology platform (AMS, CRM, quoting, servicing, workflow tools, etc.). - Build training programs that integrate operational workflows with technology utilization, so agencies understand both process and system expectations. - Deliver virtual and in-person training sessions, demos, and reinforcement activities. - Produce supporting materials including job aids, guides, eLearning, micro-learning, videos, and playbooks. - Align training delivery to broader change plans, communications, and field readiness strategies. - Lead ongoing reinforcement training, optimization sessions, and focused workshops to strengthen proficiency. - Use adoption data and agency performance metrics to identify opportunities for training improvements. - Act as an internal expert on the unified tech stack and workflow standards. M&A Conversion Training - Develop and deliver tailored training programs that support newly acquired agencies through system conversion and process integration. - Work closely with integration teams to ensure new acquisitions receive clear, consistent, and supportive training experiences. - Customize training plans based on agency readiness, size, and complexity. Collaboration & Cross‑Functional Alignment - Collaborate cross‑functionally with Line of Business Product Owners, the Director of Agency Systems & Solutions, and Field Support Groups to ensure training aligns with workflows, tools, system enhancements, and rollout needs. - Serve as a key partner during system implementations, product enhancements, and enterprise solution updates. - Gather feedback and insights from stakeholders to continuously refine programs. Workforce Development & Onboarding Programs - Build and own scalable onboarding programs for: - New-to-industry hires (insurance fundamentals, workflows, systems, servicing standards) - Experienced service employees (advanced tools, carrier processes, role-based workflows) - Establish learning paths for CSRs, account managers, and other non-production agency roles. - Ensure all learning experiences reflect industry best practices, adult learning principles, and organizational standards. Required Qualifications: - 5+ years of experience in training, learning & development, instructional design, or enablement - Experience in the insurance industry (Property & Casualty and Employee Benefits, Life, and Health) - Prior leadership experience – managing trainers, facilitators, or instructional designers - Strong facilitation skills with experience training diverse operational teams - Proven ability to create learning content across multiple formats - Experience supporting change, technology rollouts, or workflow redesign - Excellent communication, project management, and stakeholder management skills - Willingness to travel approximately 50-75% - Ability to pass a criminal background check, as permitted by law Preferred Qualifications: - Insurance licensing or industry certifications (e.g., P&C License, CISR, CIC) - Experience with agency management technology, with preferred experience in Applied Epic - Familiarity with M&A integration or system conversion - Knowledge of adult learning methodologies and evaluation frameworks Remote/Hybrid Work Environment: Preference given to candidates in Eastern or Central U.S. time zones Salary Transparency Statement: In accordance with state and local pay transparency laws, we will provide the applicable salary range upon request to candidates who reside in jurisdictions where such disclosure is required. Benefits: - Competitive Salary - Health Insurance Plans (PPO, HSA, Copay Options) - Dental Insurance - Vision Insurance - Company Paid Disability Insurance - Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance - 401(k) with Safe Harbor Match - Paid Time Off - Paid Holidays No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a dynamic and self-motivated Thought Leader Liaison to lead field marketing efforts, including Key Opinion Leader identification and management, speaker bureau management, and local/ regional patient advocacy engagements. The ideal candidate will bring a strong field marketing background, excellent communication skills, and a proven ability to build meaningful relationships with both healthcare professionals and patients. - KOL (Key Opinion Leader) Healthcare Provider Identification and Engagement - Market Insight Gathering on current disease management landscape - Speaker Bureau Management, including HCP Speaker Identification, Engagement and Training and HCP Speaker Bureau Content Creation - HCP and Patient Congress Engagements, including KOL interactions with Invivyd Leadership - Support and Execution of Strategic Marketing Initiatives - Proactive interactions with KOLs to validate and optimize brand strategies - Collaboration on the development of HCP and Patient marketing materials to support effective HCP and Patient Engagement - Collaboration with local/ regional advocacy groups to develop and coordinate community engagement webinars aimed at improving patient awareness and understanding of the disease and management options Qualifications - 7+ years of experience in pharmaceutical or biotechnology sales, or, with a focus on institutional customers - Field marketing or HCP marketing experience - In-depth knowledge of the healthcare industry, specifically institutional accounts - Experience in hematology, transplant, rheumatology, and Infectious disease preferred - Proven track record of successfully managing Key Opinion Leaders and complex accounts - Proven record of meeting or exceeding business KPIs - Analytical mindset with the ability to interpret data, market trends, and customer insights - Experience working in Veeva and CRM systems and sales analytics tools - Ability to travel as required up to ~75% of the time to meet with customers and attend industry events Company Description At Invivyd, Inc., we take those numbers very seriously and we come to work each day on a mission to deliver protection from serious viral infectious diseases, beginning with SARS-CoV-2. Invivyd deploys a proprietary integrated technology platform unique in the industry designed to assess, monitor, develop, and adapt to create best in class antibodies. - In March 2024, Invivyd received emergency use authorization (EUA) from the U.S. FDA for a monoclonal antibody (mAb) in its pipeline of innovative antibody candidates. - In October 2025, the FDA cleared the company's Investigational New Drug (IND) application and provided feedback to advance the company's REVOLUTION clinical program, Invivyd's development program for VYD2311, a vaccine alternative monoclonal antibody being investigated for the prevention of COVID-19.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves managing content creation, social performance, and community engagement for My First Million, part of HubSpot Media. - Social Content Editing: Turn Our Content Into Social Gold - Identify clips, cuts, quotes, and soundbites from video podcasts, live events, and interviews. - Write copy and create engaging clips for social media. - Build the YouTube Community through posts and polling. - Launch the My First Million brand on LinkedIn. - Expand audiences on Instagram and TikTok. - Collaborate with the editorial team to create social angles and stories. - Work with hosts and producers to create social-first programming. - Audience Engagement: Be Our Voice Online - Respond to comments and DMs to build fandom. - Engage in relevant social conversations. - Build relationships with creators and entrepreneurs. - Spot and amplify super fans and community members. - Capture content at HubSpot's INBOUND conference and other events. - Turn community feedback into actionable content ideas. - Performance: Prove It's Working - Track performance metrics and audience growth. - Grow subscribers and engagement rates across platforms. - Use insights to inform content strategy. - Report on key metrics that drive audience growth. Qualifications - 7+ years in social & creator marketing and content production. - Fluent with tools like ChatGPT, Canva, Riverside, Descript, or CapCut. - Ability to adapt tone of voice across platforms. - Experience creating content that engages audiences. - Proven track record of audience growth. Requirements - Strong understanding of social media dynamics. - Active on personal social channels with an engaged audience. - Familiarity with relevant podcasts and social media trends. - Strong opinions on effective social media strategies. Benefits - Annual cash compensation range: $92,000 — $138,000 USD. - Eligible for HubSpot’s equity plan and annual bonus targets. - Flexible work arrangements, including remote options. - Support for candidates needing accommodations due to disabilities.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description USTA PNW is looking for a Community Engagement and Recruiting Coordinator who thrives on building relationships and connecting people to opportunity. In this role, you’ll partner with schools, student athletes, workforce development organizations, and local partners to build strong talent pipelines and help fill open roles across our organization. This role plays a critical role in expanding access to opportunity, strengthening community partnerships, and building a diverse, talented workforce that reflects the PNW communities we serve. - Build and maintain relationships with high schools, colleges, athletic departments, student athlete programs, community partners, and workforce development organizations. - Develop creative outreach strategies to engage diverse talent pools and hard-to-reach candidates. - Partner on campaigns, resources, and collateral to engage with community members in the areas we serve through grass-roots efforts, social media campaigns, and job postings on diverse networks. - Partner closely with hiring managers and internal teams to understand workforce needs and align recruiting efforts. - Educate candidates on career pathways, job requirements, and growth opportunities within the organization. - Track outreach efforts, candidate pipelines, and recruiting outcomes to measure impact. - Serve as a visible ambassador for USTA PNW at career fairs, school events, community events, and recruitment activities. - Support inclusive hiring initiatives and community-based talent development programs. - Other duties as assigned. Qualifications - Experience in recruiting, community outreach, workforce development, education, or a related field. - Strong relationship-building and communication skills. - Comfort engaging with a wide range of audiences, including students, coaches, educators, and community leaders. - Ability to work independently in the field while staying aligned with internal teams. - Passion for connecting people to opportunity and supporting workforce growth. - Valid driver’s license and ability to travel within PNW as needed. - Must reside in the geographical area being served to best service the community (preferred Oregon or Washington residency). - Proven strong organizational and communication skills. - Strong self-starter experience. - Experience in successfully reaching goals and short timelines. - General knowledge of the region and major recreational providers and school districts desired. - Strong computer and digital platform skills. - Ability to work independently and thrive under pressure. - Reliable transportation and valid driver’s license. Requirements - Must be able to pass background checks and Motor Vehicle check. - Must be able to prove authorization to work in the United States per our E-Verify vendor. - Must have the ability to be SafePlay approval and remain SafePlay approved throughout tenure at USTA PNW. - Must complete the required USTA SafeSport online education course. Link provided with offer of employment. Online course takes approximately 90 minutes and you will be paid for your time. - Must sign USTA PNW Offer Letter, Employee Handbook, and all required policies and procedures as needed. Benefits - Hourly pay ranging from $18-$20 per hour based on experience and outlined in Offer Letter. - Eligible for state-mandated Sick Time accrual and usage. - Employee and Career Development focus and assets provided to each employee. - Several discounted rates and products for employees including Columbia Sportswear, Nike, Adidas. - Employer-owned laptop/computer, cell phone, cell phone plan, printer, and other appropriate home office equipment provided by the employer. - On an ongoing basis, we will re-evaluate the layout of the position to best determine the needs of the communities served and team requirements overall.