• Identify product opportunities: Spot gaps or improvements before anyone asks you to. Bring proposals, not just execution. • Talk to users directly: Understand problems by speaking with the people experiencing them. No layers, no filtered requirements. • Ship features end-to-end: Plan, prioritise, and implement full-stack features (React + TypeScript) from concept to production. • Own quality: Code reviews, testing, performance, reliability this is your product as much as anyone's. • Collaborate closely: Work with the Customer Engineering team to incorporate real user feedback into what you build next.

• Full-Stack Feature Delivery: Build end-to-end features spanning Go services and React/TypeScript UI; own features from requirements through deployment and post-release iteration. • AI-Augmented Development: Use AI coding tools (Claude Code, Cursor, Copilot, etc.) as daily workflow tools; build and improve agentic workflows and AI-powered product features. • Performance & Reliability: Improve latency/throughput; apply caching, connection pooling, rate limiting, backpressure, idempotency, and resilient retries. • Quality by Default: Raise the bar on testing (unit/integration/e2e), code quality, observability hooks, and safe rollout/rollback patterns. • Technical Leadership: Lead design reviews, mentor teammates, and drive consistent standards.

• Design, develop, and maintain ASP.NET MVC and ASP.NET Core web applications supporting federal programs. • Engage directly with federal clients to gather requirements, deliver demos, and provide ongoing technical support. • Implement features and integrations using vertical slice architecture and TDD practices. • Contribute to the migration of legacy .NET Framework applications to modern .NET. • Configure and support CI/CD pipelines using GitHub Actions and Azure DevOps tooling. • Participate in code reviews, uphold engineering standards, and mentor peers. • Work with database systems (SQL Server / T-SQL) including schema changes and migration tooling. • Support front-end development efforts, including Blazor migration work.

• Develop technical expertise with Redis, Redis Enterprise and Redis Modules and serve as a subject matter expert with our customers. • Help customers meet their technology and business requirements with Redis Enterprise using our suite of products, solutions and services. • Provide hands-on technical implementation services, including end-to-end testing of completed solutions within customer environments. • Assist customers with their Redis development projects using programming languages such as Java, MS.NET C#, Python and Go. • Work diligently with the customer’s technical teams (architects, developers, PMOs and C-level experts) to ensure the success of production solution deployments within their environments. • Collaborate with the Sales organization to develop effective account strategies and identify new business opportunities within an existing account. • Deliver remote and onsite product training to our customers in a highly professional and educational manner that will engage them in the projects you will consult on. • Use customer feedback and insights to improve product and technical materials, while providing feedback to Product Management teams and R&D.